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Quadratec

3.3

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Quadratec Reviews Summary

Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
952
quality
7,391

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65,582 reviews

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Georgia
1 review
0 helpful votes
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Always great experience
May 20, 2022

Always a great ordering experience and super fast shipping.

Date of experience: May 20, 2022
North Carolina
1 review
0 helpful votes
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I ordered 6 items and paid for 6 items 2 1/2 weeks ago. I received 3 items quickly but missing 3 items. Checked the website several times with zero update on status of missing items. Have emailed customer service 2 times with zero response. I called and was on hold for 15 minutes and finally gave up. Just emailed customer service a third time. Poor customer service.

Date of experience: May 20, 2022
Illinois
1 review
0 helpful votes
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Jeep jk
May 20, 2022

Great customer service super fast ship quality products

Date of experience: May 20, 2022
Massachusetts
2 reviews
0 helpful votes
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Very pleased
May 20, 2022

I was very happy to get a part so quickly for a vehicle that is almost 70 years old.

Date of experience: May 19, 2022
Texas
2 reviews
0 helpful votes
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Awesome wheels
May 20, 2022

Great experience, love this company. I will buy more from them.

Date of experience: May 19, 2022
Maryland
1 review
0 helpful votes
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Soft upper door wondows
May 19, 2022

Very good, I would buy from quadratec again in the future.

Date of experience: May 19, 2022
Pennsylvania
2 reviews
0 helpful votes
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I placed an order in the early afternoon (EST) to get same-day shipping for my parts. They didn't process the order until the next day and still took an additional day to ship one of the parts. If one of the reasons people order parts is to have "same-day shipping" so we can allocate time to install those parts and you offer same-day shipping on your website so actively that it's a little splash screen prompting me to cash out my cart you should do it. And don't tell me it's a "security price tag" reason either. You need to process the order and get your warehouse people in line. Don't become 4WD. Extreme Terrain is looking like a nice alternative in the aftermarket space.

Date of experience: May 19, 2022
Kentucky
1 review
0 helpful votes
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Can't complain about the experience of dealing with Quadratec, it was just a bad product.

Date of experience: May 19, 2022
New York
3 reviews
0 helpful votes
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Very quick and easy
May 19, 2022
Updated review

Very quick and easy. The process is extremely simple.

Date of experience: May 19, 2022

Very easy
May 18, 2022
Previous review

Very easy.

Date of experience: May 18, 2022
New Mexico
1 review
0 helpful votes
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Jeep Parts
May 19, 2022

Excellent shipping, good selection of products and fair pricing.

Date of experience: May 18, 2022
Ohio
1 review
0 helpful votes
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Great customer service
May 19, 2022

Accidentally ordered something for the 2-door and they fixed it immediately. Excellent customer experience.

Date of experience: May 18, 2022
North Carolina
2 reviews
0 helpful votes
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Jeep stuff good!
May 18, 2022
Updated review

Jeep stuff good! Shipped on time!
Jeep stuff makes me so happy I can rhyme!

Date of experience: May 18, 2022

Yep, did shopping
April 23, 2022
Previous review

Yep, did shopping.

Date of experience: April 23, 2022

Shop easy; parts good
January 25, 2022
Previous review

Shop easy; parts good

Date of experience: January 25, 2022
Texas
1 review
0 helpful votes
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Product in stock, always good quality. Easy checkout process.

Date of experience: May 18, 2022
Massachusetts
1 review
0 helpful votes
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I had high expectations but got low results.
Quadratec has an amazing reputation and an incredible selection of goodies for my jeep. I've ordered from them in the past with no problem. This time I ordered a high ticket item and they shipped me the wrong one. After trying to contact them three times and getting no reply I finally gave up and it just installed the skid plate lights from Oracle. They look great but they're not the yellow fogs I had hoped for.

Date of experience: May 17, 2022
Virginia
1 review
0 helpful votes
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I gave you guys a review!
May 17, 2022

You helped me when I shipped my stuff to the wrong place!

Date of experience: May 17, 2022
Delaware
2 reviews
0 helpful votes
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Great item------------------------------------------------------

Date of experience: May 17, 2022
Delaware
2 reviews
0 helpful votes
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Great item------------------------------------------------------

Date of experience: May 17, 2022
Georgia
1 review
0 helpful votes
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CJ7 Floor Mats
May 17, 2022

Looked at several of this style of floor mat online. Quadratec had their house brand that was a good looking floor mat and fit the budget.

Date of experience: May 17, 2022
Minnesota
1 review
0 helpful votes
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GOOD WEB SITE..
May 16, 2022

GOOD WEB SITE. EASY TO FIND IN SEARCH ENGINES. TO THE POINT. I BOUGHT WITH CONFIDENCE. PRETTY QUICK SHIPPING AND GREAT COMMUNICATION.

Date of experience: May 16, 2022
Georgia
1 review
0 helpful votes
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I found the product I was looking for easily and checkout went smooth.

Date of experience: May 16, 2022

From the business

Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.


quadratec.com
Founded in 1990
West Chester,, PA, United States
+37
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