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Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.
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I ordered 6 items and paid for 6 items 2 1/2 weeks ago. I received 3 items quickly but missing 3 items. Checked the website several times with zero update on status of missing items. Have emailed customer service 2 times with zero response. I called and was on hold for 15 minutes and finally gave up. Just emailed customer service a third time. Poor customer service.
I was very happy to get a part so quickly for a vehicle that is almost 70 years old.
Great experience, love this company. I will buy more from them.
I placed an order in the early afternoon (EST) to get same-day shipping for my parts. They didn't process the order until the next day and still took an additional day to ship one of the parts. If one of the reasons people order parts is to have "same-day shipping" so we can allocate time to install those parts and you offer same-day shipping on your website so actively that it's a little splash screen prompting me to cash out my cart you should do it. And don't tell me it's a "security price tag" reason either. You need to process the order and get your warehouse people in line. Don't become 4WD. Extreme Terrain is looking like a nice alternative in the aftermarket space.
Can't complain about the experience of dealing with Quadratec, it was just a bad product.
Very quick and easy. The process is extremely simple.
Excellent shipping, good selection of products and fair pricing.
Accidentally ordered something for the 2-door and they fixed it immediately. Excellent customer experience.
Jeep stuff good! Shipped on time!
Jeep stuff makes me so happy I can rhyme!
Product in stock, always good quality. Easy checkout process.
I had high expectations but got low results.
Quadratec has an amazing reputation and an incredible selection of goodies for my jeep. I've ordered from them in the past with no problem. This time I ordered a high ticket item and they shipped me the wrong one. After trying to contact them three times and getting no reply I finally gave up and it just installed the skid plate lights from Oracle. They look great but they're not the yellow fogs I had hoped for.
You helped me when I shipped my stuff to the wrong place!
Looked at several of this style of floor mat online. Quadratec had their house brand that was a good looking floor mat and fit the budget.
GOOD WEB SITE. EASY TO FIND IN SEARCH ENGINES. TO THE POINT. I BOUGHT WITH CONFIDENCE. PRETTY QUICK SHIPPING AND GREAT COMMUNICATION.
Answer: Yes, we do ship to Oman. During checkout you would just choose that from the drop down menu or you can contact our sales department and they can help get an order in place for you. Thank you
Answer: Emails are never answered, even with multiple tries.
Answer: No, manufacturer has a contract with recycled steel. Check your warranty if there is one. Good luck
Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.

