Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Why don't you give us a phone number that's easy to find when we have questions about a product or an order? It's impossible to find your phone number and not every question is answered online.
Delivered on time, no damage, easy install. Will order they Quadratec in the future.
Over all great, minus missing parts or parts I thought came with hitch kit.
This place is great. Fast delivery. Everything I need for my jeep.
Great selection. Products fit what they say will fit. Quality construction. Fast delivery.
We had an issue with the parts we ordered, and Rob was very helpful and kind, and went above and beyond for us! We are in the customer service business too, so we appreciate it when you are willing to work together. We will definitely buy parts for Jeep again!
Better hardware with self tapping screws and hex head hardware for better installation
Great communication all the way! From the timeshopping experience. That I ordered, to the time that I recieved my product. This has been a pleasant and easy shopping experience. I will highly recommend this company for all of your Jeep needs.
For this purchase, fine, but a lot of orders placed end up as "on backorder" the day before it's supposed to be shipped. I ordered a tire cover with the understanding shipment was a couple months out, but the day before it was supposed to ship, it turned into "backorder" with no further information or updated shipping date given. Very frustrating.
I bought a bunch of items from the site and for what showed up, it was great. They shipped the wrong bumper twice and it took me 3 weeks to get the shipping label back on the first one and the second one is still in my garage. Every time you call it is a 30-40 minute wait and the people who answer the phone are not that helpful. I have emailed 3 or 4 times, no response. Disaster. Wouldn't order from them again until the get things fixed. 4wd.com until then.
Just look up quadratic. At first the right fender was 48.00 more but then when I ordered they were both the same price also no shipping fee IDE order again from this company every thing was great for this customer thanks
FedEx dumped the box out of the back of the truck in my driveway when heavy rain was expected. By the time I got home the box was soaked all the way through. I paid $99 for shipping so the least they could have done was cover it with plastic.
Very knowledgeable and friendly staff.
Great quality products always prompt delivery times.
Answer: Yes, we do ship to Oman. During checkout you would just choose that from the drop down menu or you can contact our sales department and they can help get an order in place for you. Thank you
Answer: Emails are never answered, even with multiple tries.
Answer: No, manufacturer has a contract with recycled steel. Check your warranty if there is one. Good luck
Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.

