Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Quadratec

Quadratec

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Quadratec?
grey stargrey stargrey stargrey stargrey star

Quadratec Reviews Summary

Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
952
quality
7,391

Instant Feedback

65,582 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
Follow Bill C.
Unfollow Bill C.
Share Review
Report Review

Why don't you give us a phone number that's easy to find when we have questions about a product or an order? It's impossible to find your phone number and not every question is answered online.

Date of experience: July 1, 2022
Pennsylvania
1 review
0 helpful votes
Follow Gary Z.
Unfollow Gary Z.
Share Review
Report Review

Delivered on time, no damage, easy install. Will order they Quadratec in the future.

Date of experience: July 1, 2022
Texas
1 review
0 helpful votes
Follow Justin N.
Unfollow Justin N.
Share Review
Report Review

Over all great, minus missing parts or parts I thought came with hitch kit.

Date of experience: July 1, 2022
Oklahoma
1 review
0 helpful votes
Follow Nathan K.
Unfollow Nathan K.
Share Review
Report Review

Quadratec shipped so fast that my tires arrived before my Jeep.

Date of experience: July 1, 2022
Pennsylvania
1 review
0 helpful votes
Follow Jason S.
Unfollow Jason S.
Share Review
Report Review

This place is great
July 1, 2022

This place is great. Fast delivery. Everything I need for my jeep.

Date of experience: July 1, 2022
South Dakota
1 review
0 helpful votes
Follow Roger D.
Unfollow Roger D.
Share Review
Report Review

Great selection
July 1, 2022

Great selection. Products fit what they say will fit. Quality construction. Fast delivery.

Date of experience: July 1, 2022
Massachusetts
2 reviews
0 helpful votes
Follow Susan Q.
Unfollow Susan Q.
Share Review
Report Review

Very fast shipping, and lots of great product choices.

Date of experience: June 30, 2022
Kentucky
1 review
0 helpful votes
Follow PATRICK P.
Unfollow PATRICK P.
Share Review
Report Review

Easy install Very little adjustment and price was right.

Date of experience: June 30, 2022
California
1 review
0 helpful votes
Follow Hiro F.
Unfollow Hiro F.
Share Review
Report Review

We had an issue with the parts we ordered, and Rob was very helpful and kind, and went above and beyond for us! We are in the customer service business too, so we appreciate it when you are willing to work together. We will definitely buy parts for Jeep again!

Date of experience: June 30, 2022
Pennsylvania
1 review
0 helpful votes
Follow Mark U.
Unfollow Mark U.
Share Review
Report Review

Better hardware with self tapping screws and hex head hardware for better installation

Date of experience: June 30, 2022
Connecticut
1 review
0 helpful votes
Follow Edmonde F.
Unfollow Edmonde F.
Share Review
Report Review

Excellent, the speaker came to me faster than expected and it was simple to switch it out.

Date of experience: June 30, 2022
Texas
1 review
0 helpful votes
Follow Warren X.
Unfollow Warren X.
Share Review
Report Review

Great communication all the way!
June 30, 2022

Great communication all the way! From the timeshopping experience. That I ordered, to the time that I recieved my product. This has been a pleasant and easy shopping experience. I will highly recommend this company for all of your Jeep needs.

Date of experience: June 30, 2022
Massachusetts
1 review
0 helpful votes
Follow Derek X.
Unfollow Derek X.
Share Review
Report Review

For this purchase, fine, but a lot of orders placed end up as "on backorder" the day before it's supposed to be shipped. I ordered a tire cover with the understanding shipment was a couple months out, but the day before it was supposed to ship, it turned into "backorder" with no further information or updated shipping date given. Very frustrating.

Date of experience: June 30, 2022
Massachusetts
2 reviews
0 helpful votes
Follow Timothy D.
Unfollow Timothy D.
Share Review
Report Review

Zero Customer Service
July 30, 2022

I bought a bunch of items from the site and for what showed up, it was great. They shipped the wrong bumper twice and it took me 3 weeks to get the shipping label back on the first one and the second one is still in my garage. Every time you call it is a 30-40 minute wait and the people who answer the phone are not that helpful. I have emailed 3 or 4 times, no response. Disaster. Wouldn't order from them again until the get things fixed. 4wd.com until then.

Date of experience: June 29, 2022
California
1 review
0 helpful votes
Follow Clinton J.
Unfollow Clinton J.
Share Review
Report Review

Just look up quadratic
June 30, 2022

Just look up quadratic. At first the right fender was 48.00 more but then when I ordered they were both the same price also no shipping fee IDE order again from this company every thing was great for this customer thanks

Date of experience: June 29, 2022
California
1 review
0 helpful votes
Follow Jason Q.
Unfollow Jason Q.
Share Review
Report Review

Great
June 29, 2022

Great. Super Great. Surveys are so lame! Stop this nonsense.

Date of experience: June 29, 2022
New Jersey
1 review
0 helpful votes
Follow Kenneth L.
Unfollow Kenneth L.
Share Review
Report Review

It was a good experience I receive my merchandise within a few days

Date of experience: June 29, 2022
Tennessee
1 review
0 helpful votes
Follow Bill K.
Unfollow Bill K.
Share Review
Report Review

FedEx dumped the box out of the back of the truck in my driveway when heavy rain was expected. By the time I got home the box was soaked all the way through. I paid $99 for shipping so the least they could have done was cover it with plastic.

Date of experience: June 29, 2022
California
1 review
0 helpful votes
Follow Jon I.
Unfollow Jon I.
Share Review
Report Review

Very knowledgeable and friendly staff.
Great quality products always prompt delivery times.

Date of experience: June 29, 2022
California
1 review
0 helpful votes
Follow John I.
Unfollow John I.
Share Review
Report Review

Experience was great
June 29, 2022

Experience was great. Good products. Decent shipping speed.

Date of experience: June 29, 2022

From the business

Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.


quadratec.com
Founded in 1990
West Chester,, PA, United States
+37
See all photos