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Quadratec Reviews Summary
Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Shipping and a heads up for "what is actually in stock" could be better updated. But that is a problem across the board right now. I spend to much at Quadratec, lol
Easy enough purchase, but my return hasn't been as smooth. No problem with the product, just don't need it.
Checked catalog and reviewed all tops. Found the one I wanted and ordered. Very easy, quick response
Quadratec is the first place I look for Jeep parts and accessories. Online shopping is easy.
The phone holder was Easy to order and easy to install.
Fast shipping, easy transaction, great price for what I wanted
I'm happy with the way the hitch kit installation went. It looks nice on the vehicle. I have not had a chance to tow with it yet.
Too late and slow for the cost and took to long to arrive
Easy to order - quick delivery, product was packaged so no damage occurred
Found it a Great website, Quick and easy to use ……..
Awesome experience purchasing products from Quadratec. Also, very fast shipping!
Always a great parts provider fast delivery and good service.
I bought the window seal on July 1st. It arrived July 15th. When I went to install it on August 6th, the part clearly doesn't fit my 1995 jeep YJ. I emailed their customer service, per their instructions on the order conformation. Three days later and I have heard nothing back. Very poor follow up and I have zero trust that any part I order will fit my Jeep.
Has lots of inventory and easy to order. Rates are also good.
Great prices. Good service. Quick shipping. Would do business with Quadratec again.
Great service, fast shipping, all around great transaction
Haven't used yet, this is a gift to be opened later this month
Nice and easy! Thanks. I have to return the hitch so I'm hoping that is just as easy.
Simple and quick shipping - selection was good / online experience good
Easy to order and find what I want. Have not been dissatisfied with any product ordered from Quadratec.
From the business
Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members