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Quadratec Reviews Summary
Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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One item was not shipped in the box as indicated but the issue was resolved based on the stated shipping weight of the package I did receive.
I do not like the chat function and prefer an actual live phone conversation, goes much quicker for me but I'm sure your operators can handle more calls simultaneously.
Easy shopping and buying experience. Quality product and fast shipping.
Very easy and very happy. Will be coming back to this site for all my Jeep needs.
Found what I needed, in stock at what I think is a good price. Free shipping. Happy.
Fast delivery, great product. The cab cover gives me peace of mind when my Jeep hard-top is off and the clouds roll in. Saves me from having to put the hard-top back on at a moment's notice.
It was an easy purchase due to the ease of using your website
Prompt, we were missing pieces and your customer service responded quickly
Online selection and graphic setup made shopping a breeze
Still cheaper than Amazon. So many of the products on Amazon have higher prices to cover all the fees they are hit with.
Love being able to get Jeep parts from a local company
Great selection of products for my 2023 Jeep wrangler Willy's
I bought something and received it just like I expected
Little harder to find this product but you had it and in stock for my TJ
Great products at good prices, however, it wouldn't accept three different active email addresses at check out, plus standard shipping takes way to long.
Charged for shipping, which two weeks to arrive. Should have ordered from Amazon! Customer service, which was on-line only, was no help at all!
Great service from online agent helped make this a simple and pleasant transaction.
Easy ordering. Quadratec emblem appeared different from picture. 4 stars instead of five
This is a part I ordered previously. When I searched my orders, I reordered this part. However, it does not fit, nor is it modeled after the part I ordered previously. It appears the part I need is no longer made and I will have to modify my door jam to make it work.
Good experience with Quadratec on fast shipping and good price!
Very fast very good online the design was good but difficult unless you removed the hard top which i wasn't prepared to do.
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Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members