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Quadratec Reviews Summary
Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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I have been shopping at Quadratec for the last 7 years and always had great service with my purchases
Only complaint is the holes pre-drilled for the 4 wood screws were too big and I could only get 2 to catch. Not an issue because the product still works great but something you should fix.
Items were shipped quickly. They did arrive a couple days apart. I had 2 items. I did not like the fact that the instructions did not include a picture of the front of the jeep for installation
My experience with Quadratec was great shipping was fast and the part I needed for my new jeep was in stock
Easy to use website and great service! Lots to choose from as well. One stop shop
Website seemed to be hung up over the weekend. Worked normally on Monday but who wants to wait that long?
Website seemed to be hung up over the weekend.
Easy to place my order and received it in less than a week.
Over all great experience. Quick and easy purchase.
15 min wait for live person chat, but otherwise great!
15 min wait for live person chat, but otherwise great!
Smooth shopping experience and a website that is easy to use
Good selection of items, easy to order, good photos.
Everything was fine with the ordering process, but I never received a response to an inquiry I made about finding a lower price on an item I had ordered.
All is good everything arrived in good shape. Looking forward to adding the mirrors when
My doors are off.
The iPhone app is super easy to navigate and really convenient. I like the fact I can view products to my specific Jeep model. Keeps me away from accidentally ordering things that won't work for me!
The iPhone app is super easy to navigate and really convenient. I like the fact I can view products to my specific Jeep model. Keeps me away from accidentally ordering things that won't work for me!
There is no tracking for orders delivered directly from vendor, the answer regarding delivery direct from vendor came too late and with no information.
Great price, fast shipment & delivery, easy install. All good!
I found what I wanted easily and if it turns out to be what I need it will be perfect.
I found what I wanted easily and if it turns out to be what I need it will be perfect.
Super fast delivery, great prices, and superb customer service!
Great product, fast shipping, everything as described. I like the videos that go with most products.
From the business
Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members