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Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.
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I am happy with shopping experience and product quality, however 4 stars do to powder coat damage upon taking delivery of product. I understand this may of been caused by the shipping company (FedEx) but a few defects show signs it was packaged with defects already on bumper and winch plate. Some black touch up paint should do the trick.
Thanks for the quick service. Had the part that I needed and it arrived quickly.
Exactly as described in picture and text. Exactly what I wanted
5 star Great parts so far and prices and derives are on point.
This is not my first or my last order I'm always happy with everything I get and the support
Brian
This is not my first or my last order I'm always happy with everything I get and the support
Brian
Very smooth process. The right car part came on time. I will shop here again.
I originally received the wrong part. But when I called customer service he sent me the correct part.
Quick and easy ordering, great price, great order updates. Delivery was within two days to a rural address
Finding the parts was easy and the pricing was good. The order was for two rear brake calipers for a 2008 JK. The drivers side was a rugged ridge part. The passenger side was in a plain white box. The passenger side part was missing the brake hose connection bolt in the hardware bag. The slides were installed in the caliper and the caliper pin bolts were a different size than the drivers side unit. Looking at the part I got the feeling that this was a returned part that been put back in stock then shipped to me. Due to time constraints I had to use this part. Needless to say I will think twice about my next purchase.
Great buying experience and fast delivery. I will continue to shop with them.
A little over priced for the product but the shipping experience was very good.
Quick delivery, just as described. Quality product!
Great service even though there was a hang up with initial payment
They know there products and the shipping was fast. And very helpful
Answer: Yes, we do ship to Oman. During checkout you would just choose that from the drop down menu or you can contact our sales department and they can help get an order in place for you. Thank you
Answer: Emails are never answered, even with multiple tries.
Answer: No, manufacturer has a contract with recycled steel. Check your warranty if there is one. Good luck
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