Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Quadratec

Quadratec

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Quadratec?
grey stargrey stargrey stargrey stargrey star

Quadratec Reviews Summary

Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
952
quality
7,391

Instant Feedback

65,582 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Jeff J.
Unfollow Jeff J.
Share Review
Report Review

Box was damaged
June 21, 2021

Box was damaged - part sticking through.
Missing 2 long bolts - had to find own alternatives.

Date of experience: June 21, 2021
Illinois
1 review
0 helpful votes
Follow Isaiah L.
Unfollow Isaiah L.
Share Review
Report Review

It was amazing and fits perfect!
June 21, 2021

It was amazing and fits perfect! I installed this in 10 mins. I love your products and will continue to shop around for more Jeep stuff. Thank you so much!

Date of experience: June 21, 2021
Texas
1 review
0 helpful votes
Follow Reed O.
Unfollow Reed O.
Share Review
Report Review

Buying was easy and shipped quicker than expected.

Date of experience: June 21, 2021
Pennsylvania
1 review
0 helpful votes
Follow Melissa W.
Unfollow Melissa W.
Share Review
Report Review

No response from customer service
July 21, 2021

No response from customer service. I need to return the bump stops I ordered b/c they arrived after my wheels/tires went on so my mechanic rigged something just as good.

Date of experience: June 21, 2021
Arizona
1 review
0 helpful votes
Follow Steve Z.
Unfollow Steve Z.
Share Review
Report Review

The SS drivers side mirror I bought moves quit easily in the wind. I don't dare tighten it anymore. Disappointing. The SS hood latches seem too short. They just barely extend enough to catch. Only extended the old ones about one inch. More like two inches on the new ones.

Date of experience: June 21, 2021
Maryland
2 reviews
0 helpful votes
Follow Charles J.
Unfollow Charles J.
Share Review
Report Review

Great as always
June 21, 2021

Great as always. Thank you Quadratec. Will continue to buy from you.

Date of experience: June 21, 2021
Georgia
1 review
0 helpful votes
Follow MUFASA I.
Unfollow MUFASA I.
Share Review
Report Review

Quick and easy
June 21, 2021

Quick and easy. Thanks ———————————————————————————-

Date of experience: June 21, 2021
Florida
1 review
0 helpful votes
Follow Jim Q.
Unfollow Jim Q.
Share Review
Report Review

I ordered the part for 97 JC5 for the front diff
June 21, 2021
Updated review

I ordered the part for 97 JC5 for the front diff. Rebuild. It seems and looks to be the right part. We will find out as soon as we get around to rebuilding it.

Date of experience: June 21, 2021

I ordered the part for 97 JC5 for the front diff
June 13, 2021
Previous review

I ordered the part for 97 JC5 for the front diff. Rebuild. It seems and looks to be the right part. We will find out as soon as we get around to rebuilding it.

Date of experience: June 13, 2021
Massachusetts
2 reviews
0 helpful votes
Follow Paul K.
Unfollow Paul K.
Share Review
Report Review

Product is as advertised and delivered quickly. I'm satisfied.

Date of experience: June 21, 2021
Texas
1 review
0 helpful votes
Follow Daniel L.
Unfollow Daniel L.
Share Review
Report Review

Have not installed yet so to early to see if it operates the same as the factory parts.

Date of experience: June 21, 2021

Good value
June 13, 2021
Previous review

Good value

Date of experience: June 12, 2021
Minnesota
1 review
0 helpful votes
Follow Cory U.
Unfollow Cory U.
Share Review
Report Review

Easy to navigate
June 21, 2021
Updated review

Easy to navigate. Made ordering tires quick and painless.

Date of experience: June 21, 2021

Easy to navigate
June 11, 2021
Previous review

Easy to navigate.

Date of experience: June 11, 2021
Alabama
1 review
0 helpful votes
Follow James R.
Unfollow James R.
Share Review
Report Review

I got on line and ordered a glove box for m cj5 and...
June 21, 2021
Updated review

I got on line and ordered a glove box for m cj5 and the product fit fine easy installation. It came to me in just a few days.

Date of experience: June 20, 2021

I got on line and ordered a glove box for m cj5 and...
June 21, 2021
Previous review

I got on line and ordered a glove box for m cj5 and the product fit fine easy installation. It came to me in just a few days.

Date of experience: June 20, 2021
Arizona
3 reviews
0 helpful votes
Follow Teresa K.
Unfollow Teresa K.
Share Review
Report Review

The Jeep spare tire cover that I ordered for our 2021 Rubicon arrived and fits great. I was pretty disappointed though in the quality. The Jeep silver lettering is already coming off where the cover was folded for shipping. I've sent photos to Quadratec & am waiting for a response.

Date of experience: June 20, 2021
North Carolina
1 review
0 helpful votes
Follow Jody T.
Unfollow Jody T.
Share Review
Report Review

Initially I received the totally wrong product. Customer service sent out the correct item immediately, I received it in two days and everything was perfect.

Date of experience: June 20, 2021
Pennsylvania
1 review
0 helpful votes
Follow Denise F.
Unfollow Denise F.
Share Review
Report Review

Items were better than expected and arrived super fast.

Date of experience: June 20, 2021
New York
1 review
0 helpful votes
Follow Marlene Z.
Unfollow Marlene Z.
Share Review
Report Review

It was quick and affordable!
June 21, 2021

It was quick and affordable! Our son said the speakers sound great!

Date of experience: June 20, 2021
1 review
0 helpful votes
Follow Jeff J.
Unfollow Jeff J.
Share Review
Report Review

Everything showed up in good time And I am happy with the product. I need to install yet.

Date of experience: June 20, 2021
Georgia
2 reviews
0 helpful votes
Follow Todd C.
Unfollow Todd C.
Share Review
Report Review

Lots of selections and pretty simple shopping experience!

Date of experience: June 20, 2021

Lots of selections and pretty simple shopping experience!
June 12, 2021
Previous review

Lots of selections and pretty simple shopping experience!

Date of experience: June 12, 2021
Pennsylvania
1 review
0 helpful votes
Follow Stephanie B.
Unfollow Stephanie B.
Share Review
Report Review

Customer for years, and always happy with the products and service.

Date of experience: June 20, 2021
Connecticut
2 reviews
0 helpful votes
Follow Salty G.
Unfollow Salty G.
Share Review
Report Review

As described and all the wholes lined up for easy installation

Date of experience: June 20, 2021

From the business

Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.


quadratec.com
Founded in 1990
West Chester,, PA, United States
+37
See all photos