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Quadratec

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Quadratec Reviews Summary

Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
952
quality
7,391

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65,582 reviews

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Maryland
1 review
0 helpful votes
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I love shopping with you guys
July 30, 2021
Updated review

I love shopping with you guys. It is always a easy process.

Date of experience: July 30, 2021

I love shopping with you guys
July 22, 2021
Previous review

I love shopping with you guys. It is always a easy process.

Date of experience: July 22, 2021
Florida
1 review
0 helpful votes
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I love Quadratec for the quality and the customer service.

Date of experience: July 30, 2021

The search function doesn't often result in exactly...
May 28, 2021
Previous review

The search function doesn't often result in exactly what I"m looking for. EG, decals returns much more than decals!

Date of experience: May 28, 2021
Louisiana
1 review
0 helpful votes
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Love the free shipping
July 30, 2021
Updated review

Love the free shipping. I ordered the wrong model. I didn't know I would have to pay return shipping so I ordered the right model and I'm trying to sell this one.

Date of experience: July 30, 2021

Great choice and love the free shipping
July 22, 2021
Previous review

Great choice and love the free shipping.

Date of experience: July 22, 2021
New York
1 review
0 helpful votes
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It was very good
July 30, 2021

It was very good. Websites interface was easy to use

Date of experience: July 30, 2021
Colorado
1 review
0 helpful votes
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Fast, easy ordering experience
July 30, 2021

Fast, easy ordering experience. Part was in stock and correct.

Date of experience: July 30, 2021
Massachusetts
2 reviews
0 helpful votes
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My husband and I I have purchased items with you before but the site won't recognize either of our emails. I was sent promo emails all the time ( I may have opted out due to the quantity) it seems like I have to go through facebook to create an account but when I sign on you have my garage loaded. It said free shipping but when it wouldn't recognize my email at checkout it charged me 8.99 for shipping as a guest. Make it easy to be recognized and log in please!
Very happy with the item once it arrived (within promised time frame)

Quadratec attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 30, 2021

My husband and I I have purchased items with you before...
August 21, 2021
Previous review

My husband and I I have purchased items with you before but the site won't recognize either of our emails. I was sent promo emails all the time ( I may have opted out due to the quantity) it seems like I have to go through facebook to create an account but when I sign on you have my garage loaded. It said free shipping but when it wouldn't recognize my email at checkout it charged me 8.99 for shipping as a guest. Make it easy to be recognized and log in please!

Date of experience: July 22, 2021
California
1 review
0 helpful votes
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The product was in stock and arrived sooner that anticipated. What else can you ask for? Gift wrapped would have been nice.

Date of experience: July 29, 2021
New Mexico
1 review
0 helpful votes
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Easy to order
July 30, 2021

Easy to order. Order was shipped and received promptly.

Date of experience: July 29, 2021
Tennessee
1 review
0 helpful votes
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Fast delivery and perfect for my Jeep. Highly recommend these hood latches.

Date of experience: July 29, 2021
California
1 review
0 helpful votes
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Website works well
July 30, 2021
Updated review

Website works well. Delivery performance was first rate.

Date of experience: July 29, 2021

Website works well
July 22, 2021
Previous review

Website works well

Date of experience: July 21, 2021
Florida
1 review
0 helpful votes
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Received this order quickly, but still waiting on an order that I ordered back in May.

Date of experience: July 29, 2021
California
3 reviews
0 helpful votes
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What I ordered and was correct
July 30, 2021

What I ordered and was correct. I was hoping the key lock would of worked on my current locks since lost my key to locking lugs. I had to use my sons who has same lock. Lucky. I currently have no locks but this one ordered will be on my spare

Date of experience: July 29, 2021
Colorado
4 reviews
0 helpful votes
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Overall, give me time to install the parts. It is not something that can just be thrown on the jeep in a day or two. 30 days is a good period before asking these questions.

Date of experience: July 29, 2021
New York
1 review
0 helpful votes
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Replacement product arrived as expected. Good customer service.

Date of experience: July 29, 2021
Massachusetts
1 review
0 helpful votes
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Love quadratec
July 29, 2021
Updated review

Love quadratec. Always quality products. Fast shipping and great customer service

Date of experience: July 29, 2021

Love quadratec
May 18, 2021
Previous review

Love quadratec

Date of experience: May 18, 2021

I can always find everything I need, and when I am...
May 10, 2021
Previous review

I can always find everything I need, and when I am unsure of a particular part I call and a knowledgeable person helps me find what I need. Love Quadratec

Date of experience: May 10, 2021
North Carolina
1 review
0 helpful votes
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I sent you a note a few days ago that it was too short. I was mistaken I put it on and it fits perfect

Date of experience: July 29, 2021
Florida
1 review
0 helpful votes
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It was Easy to order
July 29, 2021

It was Easy to order. Delivered in perfect condition.

Date of experience: July 29, 2021
Ohio
1 review
0 helpful votes
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Fast and easy no drama
July 29, 2021
Updated review

Fast and easy no drama. The price was right and item landed right on my door step.

Date of experience: July 29, 2021

Easy enough pricing was good
July 21, 2021
Previous review

Easy enough pricing was good

Date of experience: July 21, 2021
Mississippi
1 review
0 helpful votes
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Found what I needed and brought it with no problem
July 29, 2021
Updated review

Found what I needed and brought it with no problem.

Date of experience: July 29, 2021

Found the parts and easy purchase
July 20, 2021
Previous review

Found the parts and easy purchase

Date of experience: July 20, 2021
Georgia
1 review
0 helpful votes
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Great service
July 29, 2021

Great service. Fast delivery. Quality product. Thank you.

Date of experience: July 29, 2021

From the business

Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.


quadratec.com
Founded in 1990
West Chester,, PA, United States
+37
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