QR Code-generator.com

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QR Code-generator.com

1.5

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QR Code-generator.com Reviews Summary

QR Code-generator.com has a rating of 1.5 stars from 349 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with QR Code-generator.com most frequently mention free trial, customer service and business cards. QR Code-generator.com ranks 886th among Marketing sites.

service
141
value
145
shipping
28
returns
38
quality
131

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Belgium
1 review
4 helpful votes
Follow Andries O.
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Feeling tricked...
November 11, 2018

I needed 1 QR-code and was lured by the text 'Create your QR Code for free'. After it was printed I received a bill. Apparently the costs are written (hidden) in the terms and conditions. And let's be honest, most people don't read this in a situation like this and won't expect a bill if you only have to fill in an e-mail address, don't see a payment page and see a head line 'Create your QR Code for free'. I contacted them that I wanted to pay, as the QR-code was printed and otherwise it would became useless. Already felt a bit tricked.

But then a year after, I receive another bill for a new year to come. I contacted them that I didn't ask for this and don't wish a new year. They didn't care and only wanted the money. They claimed sending reminders/notifications etc. Never received these and they could't send me proof of it. They just claim the notifications probably ended up in my spam and that's beyond their power (whereas I always check spam subjects before removing). And strange that the bills and reminders of the bills do arrive.

They just force you to pay, even though the 'service' you pay for is in the future. The only argument is the 'terms and conditions'.

So I paid again and will never do business with them anymore. If anyone reads this: be wise and go to a different QR-code generator page.

Date of experience: November 11, 2018
RU
2 reviews
4 helpful votes
Follow Margarita K.
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Great!
November 9, 2018

Very useful service for creating beautiful qr-codes with analytics of scanning. There are conditions for paid and free plans - they need to be considered. I'm using free tariff and enjoy it a lot.

Date of experience: November 7, 2018
QRCG P. QR Code-generator.com Rep
over a year old

Hi Margarita!
Thank you for taking the time to leave us your positive feedback about QR Code Generator.
We’re glad about your positive experience.
We're constantly improving our tool and service so please check back to see if you've missed cool new features!
Until then, we hope you’d continue making more QR Codes:-)

Cheers,
Your friends at QR-Code-Generator.com

Washington
1 review
6 helpful votes
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SCAM!
November 2, 2018

I also created a free simple QR-code, and used it to create car stickers for our cars. Then when I get the stickers and test the qr-code, the code does not work anymore. I will have to upgrade and pay to be able to use the QR-code. I was able to choose the free account version but this only gives you a 100 scan of you QR-code. I just needed a simple QR-code and by accident choose the wrong generator.

I was stupid enough to use this generator but will definitely not sign up for a paid account.
TIP! Do not use this generator and do not sign up for a paid account. You can generate a simple QR-code for free at other locations, that do not scam you like this.

Date of experience: November 2, 2018
Kazakhstan
1 review
7 helpful votes
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Renewal without warning
October 31, 2018

They take your money and renew your subscription without warning. When you tell them you don't want to renew they say that you've signed up to their terms and conditions that force you to renew. Avoid this website like the plague.
The reply from the company below states they sent a reminder email prior to renewal. I received no such reminder; I've check my spam and deleted items. No such email. Now all they send is threatening emails saying I'll incur more costs if I don't pay.

Date of experience: October 31, 2018
Charleen S. QR Code-generator.com Rep
over a year old

Thanks for taking the time to review us, Neil. To avoid any misunderstandings, we inform our customers pre-purchase on our plans and pricing page that our subscriptions renew automatically. Additionally, we sent out an email confirmation right after the purchase providing our customers with all the details regarding their purchase. Also, we notify our customers about the renewal of their subscription 30 days prior to the renewal date via email so that they can get in touch with us. Hope this helps. If you have any further questions, feel free to contact our support at [email protected].

GB
1 review
8 helpful votes
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Like many other people on here, I was not made aware my subscription was coming to an end, I was not made aware that I was approaching the cancellation period. They sent German language emails to me at the start of my subscription and then said that those very same emails contained information about automatic renewal... Yet I cannot read German! I contacted them on the day they sent me an email stating they would take payment for another year's subscription explaining that I used their website once! In September 2017 and have literally not used it since. It is now September 2018 and despite telling them "no I do not wish to renew my subscription" they are telling me "tough, you did not cancel 30 days prior and now you must pay us 180 for a whole new year of subscription or they trigger their debt collection. They said they sent me an email 30 days prior to remind me of this! NO SUCH EMAIL WAS SENT, i checked my spam and inbox and nothing. I explained that I used their website once in September 2017 and therefore they can see how inactive my subscription is, they did not care or take this into consideration in the least and instead kept going with their robot, inconsiderate, fraudulent attitude of " we only care about taking as much money from you as possible and do not want to listen to your point." It is disgusting that you say to them on the day they email you saying they want to take payment for the new year subscription that you want to cancel and do not wish to proceed and they reply "tough luck" you are locked in for another year now and if you don"t we will just apply legal action! I mean that is fraudulent activity if I have ever seen it! Forcing people to pay and stay! Despite what you want or ask of them! I even said I will literally not use your website at all and have no need of this new subscription, they said " tough you must pay for a new subscription regardless for 180. It is an absolute SCAM! BE WARNED AND DO NOT GO NEAR THEM! THEY ARE CHEATERS AND CON MEN! FORCING YOU TO PAY REGARDLESS OF WHAT YOU WANT.

Date of experience: October 2, 2018
Charleen S. QR Code-generator.com Rep
over a year old

Thank you for taking the time to share your feedback and experiences with us. We are sorry to hear that our terms and conditions seemed confusing to you. Please understand that we cannot discuss any details regarding your subscription on Trustpilot. Therefore, we would kindly like to ask you to contact our customer support once more at [email protected] and ask for the supervisor. Thanks for your understanding!

GB
1 review
7 helpful votes
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A tad disappointing
September 19, 2018

Same story here unfortunately... signed up accidentally & discovered I was committed to the year. Terms are a tad robotic & leave a bad taste in the mouth... it is my opinion that this product is overpriced & the terms are designed to prevent clients from cancelling after' they realise they've overpaid for a pretty standard product. A common practice typically associated with inferior or undelivering products & services.

Date of experience: September 19, 2018
Charleen S. QR Code-generator.com Rep
over a year old

Thanks for providing us with your opinion on our terms and conditions and the software. We are sorry to hear that you don’t see the additional value our software provides to the use of QR Codes, such as scan statistics that tell you when where and with which device your QR Code has been scanned or the opportunity to customize the design of your QR Code, add a frame and catch people’s attention. Please feel free to contact our customer support at [email protected] in case you have any questions about our terms and conditions. They are happy to help.

Michigan
1 review
4 helpful votes
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https://www.qr-code-generator.com/ Overall, they provided us a service and it worked. The issue for us is that their terms seem to state that we would get a reminder email 30 days before our subscription renewed. We did not. Furthermore, their terms also seem to state that we have 14 days to cancel our subscription... well, they'll allow us to cancel but won't refund our money, which was billed at an ANNUAL rate.

If you're prepared to deal with rigid customer service and a company that values $174 more than customer loyalty, then have fun with QRCG.

Date of experience: September 14, 2018
Charleen S. QR Code-generator.com Rep
over a year old

Thanks for taking the time to share your experiences with us, Tyler. Sorry to hear that you’re not satisfied with the customer service. As you already pointed out, we do send out an email reminder 30 days prior to the renewal date of the subscription. Please understand that we are only able to make sure that the email reminder has been sent out to our customers in the first place. When it comes to the spam settings of your email provider, it is beyond our power to determine, if the email reaches your inbox or spam folder or is blocked due to any other security restrictions. Additionally, and to avoid misunderstandings, we inform our customers pre-purchase on our plans and pricing page that our subscriptions renew automatically. Also, we sent out an email confirmation right after the purchase providing our customers with all the details regarding their purchase including the renewal date. Hope this helps. If you have any further questions, feel free to contact our support at [email protected].

Spain
1 review
6 helpful votes
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SCAM
August 21, 2018

They sell it as a free service but 14 days later they email you asking for a subscription. Either you pay or all your printed codes will be useless!
Do not fall in their trap!

Date of experience: August 21, 2018
Charleen S. QR Code-generator.com Rep
over a year old

Thanks for your review, Sergio. As displayed on our website, we offer the free QR Code Generator at qr-code-generator.com. It allows you to create a selection of QR Codes for free. Furthermore, our customers can also go for the QR Code Generator Pro (QRCG Pro), which offers additional premium features, such as dynamic QR Codes with custom design and scan statistics. If you decide to go for one of these Codes, you can test QRCG Pro by signing up for a 14-days free trial. This is stated on our website, plans and pricing table, as well as on the sign up screen. Did you notice that we also offer our customers a free plan? This is the right plan for those who would like to create 1 dynamisch URL Qr Code and up to 5 static QR Codes. Plase feel free to contact our support team at [email protected], if you need any further information. We hope this reply helps you.

Louisiana
1 review
6 helpful votes
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They tricked me
August 2, 2018

I signed up for what I thought was a free plan. After printing everything with the QR codes, I find out my trial is about to end and I'm not on the free plan at all. Either I give them money, which I now will never do, or I will lose my QR codes. Never use this service.

Date of experience: August 2, 2018
Charleen S. QR Code-generator.com Rep
over a year old

Thank you for your feedback. Please mind that we inform our customers on the registration page that they are about to sign up for a 14-days free trial of the QR Code Generator Pro. Like this, our customers have the chance to try out all the handy features that come with the Generator Pro, such as Dynamic QR Codes, customizable Code designs, scan statistics and more. We are sad to hear that this wasn't clear to you when you signed up for the 14-days free trial. Please do not hesitate to contact our customer support at [email protected] should you have any further questions or need any further assistance.

Minnesota
1 review
3 helpful votes
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Once you give them your payment information, be prepared for bills no matter what. Even if you try to cancel service the NEXT DAY. Subscription trickery at its finest.

Date of experience: July 8, 2018
Charleen S. QR Code-generator.com Rep
over a year old

Thanks for taking the time to rate us, Ben. We are sorry to hear about your confusion. Please mind that qr-code-generator.com is our free software to generate QR Codes. This means anyone can use it without any costs. If customers decide to go for a Dynamic QR Code and the benefits of it (such as scan statistics or customizable Code designs and landing pages) a pop-up suggests to sign up for a 14-days free trial to give QR Code Generator Pro and all its premium features a try.
We inform our customers pre-purchase on our plans and pricing page that our subscriptions renew monthly or annually. Additionally, we sent out an email confirmation right after the purchase providing our customers with all the details regarding their purchase. Also, we notify our customers about the renewal of their subscription 30 days prior to the renewal date via email so that they can get in touch with us. Please understand that we are only able to make sure that the email reminder has been sent out to our customers in the first place. When it comes to the spam settings of your email provider, it is beyond our power to determine, if the email reaches your inbox or spam folder or is blocked due to any other security restrictions. We hope for your understanding.

Rhode Island
1 review
4 helpful votes
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We were prepared to buy the subscription. However, their way of running the company are closer to fraudsters rather than trustworthy companies. The sales pitch "feels" like blackmail, and really who needs partners like this?

( The company said none of this- this is the feeling created by the consumer experience which is very relevant to future consumers)- "Hey! Here is a free trial of our great product, use it, and see how great it is. You will be able to continue to use whatever you do for free" And then they say "Your free trial is ending and whatever link you created will die, unless you pay for the subscription. I know we said free, but we didn't really mean it, see we were intentionally trying to mislead you into making a mistake monetarily requiring you to pay us money, you know similar to fraud, so, if you don't want that link to die, then you need to pay us. Have a great day."

Date of experience: May 28, 2018
Charleen S. QR Code-generator.com Rep
over a year old

Hi, Jim! Thanks for providing us with your feedback. We are sad to hear about your negative experiences. Maybe you did not yet come across our Free Plan? It allows you to create 1 Dynamic and up to 5 Static QR Codes and is completely free of charge. Just go to our Plans & Pricing page after sign in, scroll to the bottom of the website and click on "Activate Free Plan". We hope this helps.

GB
1 review
4 helpful votes
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Avoid this scam
April 5, 2018

Please avoid using qr-code-generator, especially on their free trial.

I used it for my client on their free trial, I simply entered the URL address and got a QR code image to use, so we printed it on 23,000 leaflets, then 14-days later I received warning emails that the code would no longer work unless we paid them money! The leaflets hadn't even been distributed to their audience to evaluate if they would use the scan option or not!

I contacted QR-Code-generator immediately stressed and confused, to say that the trial is 'free and no obligation' to be informed they automatically set it to a 'Dynamic' type QR code 'as it is the most popular' and Dynamic codes are not free after 14-days.

I had no idea about this and there were no pop-up warnings etc on their site.

I am a designer, I told QR-Code-generator my client was furious that they now had 23,000 leaflets with a scan code that no longer worked and they (and I felt) conned. I asked if they could make it a Static free code and was told 'no' we need to pay, frankly the emails came across as blackmail.

The QR-Code-generator website doesn't thoroughly clearly warn you about the different code types (or charges) and the automatic Dynamic setting means the codes are not for free or without obligation, making their website totally misleading.

Their customer care is also appalling.

Don't make the mistake I did avoid this company at all cost!

Date of experience: April 5, 2018
Charleen S. QR Code-generator.com Rep
over a year old

Thanks for taking the time to send us your feedback. Unfortunately, once a QR Code (Dynamic or Static) has been created it is never possible to change or adjust it without creating a new Code. The Free QR Code Generator on www.qr-code-generator.com offers you to create a selection of Static QR Codes. If you click the “Dynamic” option, a pop-up suggests to sign up for a 14-days free trial to give QR Code Generator Pro (QRCG Pro) a try. This is due to additional premium features that are only available with Dynamic Codes (such as a landing pages and scan statistics). We are saddened these information seemed confusing to you. Our team is continuously working to improve our website and will take your feedback into account. Should you have any further questions our customer support is happy to help you via [email protected].

Greece
1 review
5 helpful votes
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qr-code-generator.com

This people care only to take your money.
Be AWARE of their refund practice.
They renew automaticly and send an email to remind you 30 days before the process, this mail is in my SPAM folder. (and they know this... they know that you will forgot about automatic renewal)

Date of experience: March 28, 2018
Charleen S. QR Code-generator.com Rep
over a year old

Thanks for reaching out to us. Please understand that we are only able to make sure that the email reminder was sent out to our customers in the first place. When it comes to the spam settings of your email provider, it is beyond our power to determine, if the email reaches your inbox or spam folder or is blocked due to any other security rule. We specifically remind our customers 30 days prior to the renewal date of a subscription so that they can get in touch with us about it. We hope for your understanding.

New York
1 review
5 helpful votes
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SCAMMERS
March 8, 2018

I hope before you consider using this company (SCAM ARTISTS) you read this email. I used this site for the nonprofit I work for. I paid 99 cents for one code. Then a year later I am charged close to $80 and told that I signed up for a membership (which I did not). This website needs to be shut down immediately. They make money by lying to people and it's sad!

Date of experience: March 8, 2018
Charleen S. QR Code-generator.com Rep
over a year old

We are sorry for the confusion. Please note that we do not offer any plans that involve a 99 Cent one-off payment for single QR Codes. Therefore, we assume that the 99ct payment might have been accidentally confused with another purchase. Regarding your subscription, please understand that we cannot discuss any payment details on Trustpilot.com. For further details or if there are any questions, we would kindly like to ask you to reach out to our customer support at [email protected].

Missouri
1 review
6 helpful votes
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Stay Away!
February 5, 2018

Like all of the other reviews. I set up artwork with one of their QR codes and then you are stuck with them until the publication is no longer used. 60 EUR, then you need to make sure that you cancel the service or you'll be slammed with another 60 EUR charge, which just happened to me. Scares me to think that this garbage company has my credit card and personal information. I'm thinking about getting my credit card company to issue new card number just to be safe.

Date of experience: February 5, 2018
Poland
1 review
2 helpful votes
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I do not trust them
September 26, 2017

The dynamic QR code samples are nice on this website (www.qr-code-generator.com) however it would be better if QR code could be written in local language. But ok, I even wanted to pay 60 EUR as a 'starter' for one year (however one year was too long for me, but I have been informed by them that i cannot pay for only few months. :/ ). Next step was the payment, and here appears an issue. On their website you have to paste your credit card data and i do not have credit card, only debit card. But they do not accept debit card, or direct debit (in my country)!: 0 So it turns out that it is not possible for me to pay for it! It is very strange and suspicious for me, but after reading your comments, i think that it is better that i cannot pay for it..

Date of experience: September 26, 2017
Kenya
1 review
2 helpful votes
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Qr-code-generator they are a good example of modern day robbery with violence! They'll dupe you into "create a free dynamic QR code" only to deactivate your codes a few days later. What happens if you've already printed and distributed the material? The only way out is to pay them a lot of money for $#*!ty services and unfriendly conversation.

Please don't you try them! If possible run away, they are robbers in disguise.

Date of experience: June 30, 2017
Utah
1 review
4 helpful votes
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Complete rip off
April 20, 2017

They generate the QR code then when it is scanned it goes to their URL not the one you entered. Then you need to pay them lots of money to have the scanners actually go to your own site.

Date of experience: April 19, 2017
NL
1 review
6 helpful votes
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Please be aware of qr-codegenerator.com it will cost you a lot of money. They let you make a free QR code, which u use ofcourse, but after this trial you have to pay 72,60 Euro. If you dont, your QR code does not work anymore. But allright, no problem, I don't care if I have to pay for something useful. Buttttt there is a huge problem with them, if you do not cancel your account one month before the end of that year, they charge you already another 72,60 euro for the next year. I did not use this QR code anymore, but did not know I had to cancel an automatic account. I deleted the QR code already, so it is clear I dont use it. A month before the end of that year, I received an e-mail that the payment did not work, because I had a new credit card. So if I still had the same credit card, they carged me the money already. I sent them an e-mail I dont use the QR code anymore, so I dont want to pay for a new year. They told me I was 1 day too late to cancel it and I had to pay the next year, even if I use it or not. This was one month BEFORE the new year starts! I sent different e-mails, but they are very unfriendly and tell me just I have to pay for a new year. I told them not to pay for something which I dont use and now they are sending me last demand for payment by postmail. In this company money is the only thing matters, they dont give anything about customer satisfaction. They are unfriendly, they just want your money and nothing else. As you can see on the many negative reviews on Internet, I am not the only one. This company has to stop and it has to stop soon.

Date of experience: March 14, 2017
Texas
1 review
2 helpful votes
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I just want to leave a review that this company is a complete fraud. They just want your money without remorse. I never received any emails of renewal services, or that my service was about to expired. After the expiration day, they just sent me an invoice and threats to collections. They said that I had to cancel my service 30 days before expiration and that they indeed told me the day I got their service that a year later they would charge me. What the Heck? No to mention that I told them that I hadn't used their services for almost a year. And they could look up to that. I only used it 1 stupid month. They said that I still needed to pay but my next year's subscription got canceled. This company is from Germany, I've should know they would have no consideration for anyone. They took my grocery money, but I finally could get rid of them once and for all. Do not approach this company ever!

Date of experience: November 12, 2016