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The company's reputation is significantly marred by consistent complaints regarding its customer service, characterized by long wait times and ineffective support. Customers frequently express frustration with service interruptions, data limitations, and issues related to device functionality. While some reviews acknowledge the friendly demeanor of customer service representatives, the overall sentiment leans heavily towards dissatisfaction, with many describing the service as unreliable and inadequate. Positive aspects are scarce, primarily focusing on the accessibility of low-cost options, but these are overshadowed by pervasive concerns about service quality and responsiveness.
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Can you please help me try to get a different tablet I appreciate it I will send you the $10 when I get the tablet
I've been on Qlink for about 3+ years. I've had great service. And if you have issues or questions they're quick to respond to answer or fix issues!
It is wonderful to be able to have Qlink, knowing that I will always have a reliable phone. Thank you Qlink!
I've had a good experience with q Link when I have had problems the customer support has been very helpful
This is the best wireless service known to man. And the price is just right. Good job qlink. 5 stars!
So far service is great and I get service were other phone's don't.thank you for your phone service.
Love this benefit takes a lot if stress off me. Thank you QLINk, it's easy to sign up and very fast delivery
And i love your wirless service but they need to speed up there internet service to 5g better connection and faster service and speeds
I only use in emergency or doctor appointment s, I enjoy qlink letting me know when refill, and reminds me to use phone.
Happy about the phone service and no phone bill for life. I enjoy talking to my family and friends for free thank you Qlink.
Your safelink program is absolutely fantastic. Being low-income, i cherish the fact that i too can have phone service anytime; anywhere. Thank you!
I truly appreciate QLink Wireless. The phone I got from them was fully functional and their customer service is top-notch. No complaints. They have proven to be a real blessing.
QLink is the best phone service that I have ever had, and it's free! I highly recommend everyone who is eligible for QLink to choose QLink as their phone service.
The phone works great! The plan is great! Nothing bad at all to say. 2 thumbs up! I highly recommend it!
I love this service. I don't have to worry about a monthly bill, and the service works great. I am on a tight budget, and Q link allows me to have a cell phone with no worries attached to it. Thank you!
I am grateful for the very good cellular telephone services! I highly recommend Link Wireless to others!
El servicio es exelente, todo lo que me tocaria decirles sobre la experiencia que tengo con el servicio es que es de primera calidad.
I Absolutely Love This phone service percent! I'll never use any other cell phone company for coverage. You will not be disappointed at all believe me.
Answer: Q-Link is a scam operation. REPORT to the relevant state and federal authorities ASAP! Reps are scammers reading from their scripts. Useless and intend to be useless.
Answer: Yes you can it also gives you two months free Amazon prime
Answer: It's not possible to talk to any human cause a real human wouldnt do the shit these fucking foreigner fucks do to people
Answer: I mean they provide cell service not internet that's two different animals all together. LOL you can turn your phone into a hotspot, which then allows you to tether your tablet to the phone and use its cell data but I think actually the only cost is $5 a month that's unlimited everything so I think just about anyone can afford that. But they actually send a SIM card which I believe was for the tablet and I never put it in so it could be it already came with cell service I haven't paid anything in months except for one time $5 and for all I know that was for shipping and receiving. As far as the $30 phone bill the government you already getting free service so you could apply that $30 towards the internet service if you have a provider in the area that's cheap but reliable. Good luck on that. If you need to know how to set your phone up as a hotspot you turn on Bluetooth for one but the best thing to do is just Google it say turn phone into hotspot and connect tablet for Android it will give you full directions.
Answer: Don't do it. It's not worth your time. Free is too much to pay for this piece of CRAP.
Answer: To my experience with this company since 2018 i never had to pay a dime if your being asked for money RUN run very fast they are trying to scam you because this program is 100 % free --phone --sim card --activation--only money out of pocket maybe for 2nd time go around if you loose your phone drop the sim card in the garbage disposal or belter yet the toilet but no $$$$ ALL FREE
Answer: Mine dies the same if I go over a certain amount of data and have ro wait for the new month to get data back on the phone. Doesn't seem right as it should be unlimited huh?
Answer: If it is a real Qlink email and not someone phishing for info when the package comes don't open it, Write on it "Return to Sender" your singing the song in your head, huh. Depending on your age that was an Elvis Presley song in the 50's or 60's. If it asks for any kind of information do not answer. I get one that say my (department store) order is on the way. If you get a text message and says to send "Stop" to a phone number don't do it. Most likely it is testing to see if you have an active, valid number. Anything internet, phone or text that you don't know who or what it is "Spam it" and delete. Even if you know the person there's a chance when you open it. My address book got hijacked on Facebook and sent everyone on it a virus. I don't FB anymore. It's a pretty sorry person that sends a virus to people they don't know.
Answer: I agree with the previous answer I had SafeLink years ago it takes forever to get it's not as good a service I couldn't get calls inside of my residence. It was terrible I would definitely go with QLink it's so much better in so many ways I don't think there's a question here really. They even sent me a free tablet or I think it was $5 although it's older and it's slow it's free and it does work. You have to make sure you connect it to LTE or 4G rather than 5G it is not a 5G tablet nor I don't believe the phone is either it's 4G also.
Answer: Mine got limited data but still can use calls and text if you run out of data. And it's almost June of 2024 and I am still using my free government service. Maybe however you got this program ei. In WA state you have to be TANF or SNAP and sometimes you have to renew you benefits like my food stamps I have to do that every 6 Months in WA state. So maybe you need to check if that's what your state program works!
All qualified Q Link customers are eligible to receive a free smartphone and free monthly service.
Our free Q Link plan includes free monthly data and minutes, and unlimited worldwide texting.

