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QLinkWireless

2.4

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QLinkWireless Reviews Summary

The company's reputation is significantly marred by consistent complaints regarding its customer service, characterized by long wait times and ineffective support. Customers frequently express frustration with service interruptions, data limitations, and issues related to device functionality. While some reviews acknowledge the friendly demeanor of customer service representatives, the overall sentiment leans heavily towards dissatisfaction, with many describing the service as unreliable and inadequate. Positive aspects are scarce, primarily focusing on the accessibility of low-cost options, but these are overshadowed by pervasive concerns about service quality and responsiveness.

This summary is generated by AI, based on text from customer reviews

service
428
value
405
shipping
379
returns
251
quality
393

We monitor reviews for authenticity

Colorado
1 review
1 helpful vote
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I called, they advertised I was qualified for free service. After 6 calls attempting to get my new service, spending 3 hours with on the phone I discovered that they told me all the prior info they had given me was incorrect. My iPhone was incompatible. They had to sell me a NEW phone. They are crooks...

Date of experience: May 10, 2022
Maryland
1 review
0 helpful votes
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Qlinkwireless has help in every way possible...
If it weren't for them I'd be at loss with phone communication...
I'm very thankful and grateful for everything they have done so I can have a phone to use in my life...
Thank you so much I'm very happy.

Date of experience: May 9, 2022
Arizona
1 review
0 helpful votes
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Great service
May 9, 2022

Very reliable and helpful and is a great company. I love this plans and the reliable connection it has.

Date of experience: May 9, 2022
Minnesota
1 review
0 helpful votes
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Service sucks
May 8, 2022

My service sucks and my phone # comes up as 2 different # when you call people it show different on there caller Id

Date of experience: May 8, 2022
Kansas
1 review
0 helpful votes
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Thank you for your excellent customer support and service! Qlink is doing a very awesome job keep up the great work and thank you again.

Date of experience: May 5, 2022
Texas
1 review
1 helpful vote
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.!
June 14, 2022

The only complaint I have is that the unlimited data isn't used for hot spot. But the service has been excellent. Also I like receiving emails showing talk, text and data usage.

Date of experience: May 4, 2022
Georgia
1 review
0 helpful votes
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Great service
September 2, 2022

Great service! I tell everyone to get Qlink wireless. I get service everywhere and helps with bills not having to pay. Thank you for the great service

Date of experience: May 3, 2022
Ohio
1 review
0 helpful votes
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Helping Families
May 4, 2022

QLinkWireless is honestly an amazing Company! They're business is Cell Phone Service/Internet/Phones and more! The Amazing part is that they have a Monthly plan that includes 100% FREE UNLIMITED call/talkminutes, 100% FREE texting, and also 100%FREE UNLIMITED DATA &HOTSPOT! They work with our government to provide these amazing benefits to the people and families that qualify for help and assistance through welfare, food assistance, cash assistance, medical/Medicaid assistance, ect. All you have to do is fill out they're application and see if you qualify today!

Date of experience: May 3, 2022
Minnesota
1 review
0 helpful votes
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I really appreciate that monthly text reminding me to maintain my service Thank you, and God bless!

Date of experience: May 3, 2022
Colorado
1 review
11 helpful votes
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Dangerous
May 3, 2022

I'm part of the address confidentiality program. If they send something to my address in my name our lives could be in danger. But they don't provide an option to send to P. O. Box or just using your initials. Under law they are supposed to not publish this information but someone named "Thomas" did not care or maybe comprehend English. I wanted to sign up for a phone for emergencies they don't provide phones.

I called waited on phone for 20 minutes and this guy couldn't care less about my situation and refused to help. It's scary what these people do.

Date of experience: May 2, 2022
Texas
1 review
0 helpful votes
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Great service
May 2, 2022

Phone sim working great and seem happy as of now. Hope to stay with qlink for time to cone thank you

Date of experience: May 2, 2022
Georgia
1 review
0 helpful votes
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Awesome
May 2, 2022

Great to have keeps me in touch with my family and Friends and the best thing about it everything is filled for free every month unlimited so sign up take it from me I love it

Date of experience: May 2, 2022
Arizona
1 review
0 helpful votes
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Great
May 2, 2022

I have always been treated professionally with respect and sensitivity any problem I had has always been taken care of quickly professionally and I enjoy q Link tremendously thank you for all your help always

Date of experience: May 1, 2022
New York
1 review
0 helpful votes
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Great service
May 2, 2022

Once the miner bugs were gone almost 2 years ago it's been a great service to use extremely satisfied thank you qlink wireless.

Date of experience: May 1, 2022
North Carolina
1 review
0 helpful votes
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Great service.
May 2, 2022

I'd be lost without my phone. I live by myself and really need the unlimited everything. Love it! Thanks!

Date of experience: May 1, 2022
Maine
1 review
0 helpful votes
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I give it 10/10 perfect communication for low income people and it saves money for people who can't afford cell phone service.

Date of experience: May 1, 2022
Florida
1 review
0 helpful votes
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Great service
May 2, 2022

This service is the best I have experienced in a long time. The allocation was easy to fill out and the sim was easy to install. They answered all my questions.

Date of experience: May 1, 2022
Colorado
1 review
3 helpful votes
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After being full time caregiver for last 6 yrs of my 94 yr old mother's life, then having to take early retirement and Soc Security at 62 and apply for SNAP food assistance, this phone service has been a very welcome and useful tool. With little money, now I can still make calls and access the internet thru my free phone service. Very grateful.

Date of experience: May 1, 2022
Oregon
1 review
0 helpful votes
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QLink Wireless is always there when I need them. I am also grateful that I do not have to worry how I will pay for my cellphone service at this time.

Date of experience: May 1, 2022
New York
1 review
0 helpful votes
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Qlink
September 1, 2022

Cube link service is outstanding and I would recommend it to anyone thank you. I live on a fixed income so cute links free service really helps me out a lot.

Date of experience: May 1, 2022

From the business

All qualified Q Link customers are eligible to receive a free smartphone and free monthly service.
Our free Q Link plan includes free monthly data and minutes, and unlimited worldwide texting.


qlinkwireless.com
Founded in 2011
Dania Beach, FL, United States
+115
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