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The company's reputation is significantly marred by consistent complaints regarding its customer service, characterized by long wait times and ineffective support. Customers frequently express frustration with service interruptions, data limitations, and issues related to device functionality. While some reviews acknowledge the friendly demeanor of customer service representatives, the overall sentiment leans heavily towards dissatisfaction, with many describing the service as unreliable and inadequate. Positive aspects are scarce, primarily focusing on the accessibility of low-cost options, but these are overshadowed by pervasive concerns about service quality and responsiveness.
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I called, they advertised I was qualified for free service. After 6 calls attempting to get my new service, spending 3 hours with on the phone I discovered that they told me all the prior info they had given me was incorrect. My iPhone was incompatible. They had to sell me a NEW phone. They are crooks...
Qlinkwireless has help in every way possible...
If it weren't for them I'd be at loss with phone communication...
I'm very thankful and grateful for everything they have done so I can have a phone to use in my life...
Thank you so much I'm very happy.
Very reliable and helpful and is a great company. I love this plans and the reliable connection it has.
My service sucks and my phone # comes up as 2 different # when you call people it show different on there caller Id
Thank you for your excellent customer support and service! Qlink is doing a very awesome job keep up the great work and thank you again.
The only complaint I have is that the unlimited data isn't used for hot spot. But the service has been excellent. Also I like receiving emails showing talk, text and data usage.
Great service! I tell everyone to get Qlink wireless. I get service everywhere and helps with bills not having to pay. Thank you for the great service
QLinkWireless is honestly an amazing Company! They're business is Cell Phone Service/Internet/Phones and more! The Amazing part is that they have a Monthly plan that includes 100% FREE UNLIMITED call/talkminutes, 100% FREE texting, and also 100%FREE UNLIMITED DATA &HOTSPOT! They work with our government to provide these amazing benefits to the people and families that qualify for help and assistance through welfare, food assistance, cash assistance, medical/Medicaid assistance, ect. All you have to do is fill out they're application and see if you qualify today!
I really appreciate that monthly text reminding me to maintain my service Thank you, and God bless!
I'm part of the address confidentiality program. If they send something to my address in my name our lives could be in danger. But they don't provide an option to send to P. O. Box or just using your initials. Under law they are supposed to not publish this information but someone named "Thomas" did not care or maybe comprehend English. I wanted to sign up for a phone for emergencies they don't provide phones.
I called waited on phone for 20 minutes and this guy couldn't care less about my situation and refused to help. It's scary what these people do.
Phone sim working great and seem happy as of now. Hope to stay with qlink for time to cone thank you
Great to have keeps me in touch with my family and Friends and the best thing about it everything is filled for free every month unlimited so sign up take it from me I love it
I have always been treated professionally with respect and sensitivity any problem I had has always been taken care of quickly professionally and I enjoy q Link tremendously thank you for all your help always
Once the miner bugs were gone almost 2 years ago it's been a great service to use extremely satisfied thank you qlink wireless.
I'd be lost without my phone. I live by myself and really need the unlimited everything. Love it! Thanks!
This service is the best I have experienced in a long time. The allocation was easy to fill out and the sim was easy to install. They answered all my questions.
After being full time caregiver for last 6 yrs of my 94 yr old mother's life, then having to take early retirement and Soc Security at 62 and apply for SNAP food assistance, this phone service has been a very welcome and useful tool. With little money, now I can still make calls and access the internet thru my free phone service. Very grateful.
QLink Wireless is always there when I need them. I am also grateful that I do not have to worry how I will pay for my cellphone service at this time.
Cube link service is outstanding and I would recommend it to anyone thank you. I live on a fixed income so cute links free service really helps me out a lot.
Answer: Q-Link is a scam operation. REPORT to the relevant state and federal authorities ASAP! Reps are scammers reading from their scripts. Useless and intend to be useless.
Answer: Yes you can it also gives you two months free Amazon prime
Answer: It's not possible to talk to any human cause a real human wouldnt do the shit these fucking foreigner fucks do to people
Answer: I mean they provide cell service not internet that's two different animals all together. LOL you can turn your phone into a hotspot, which then allows you to tether your tablet to the phone and use its cell data but I think actually the only cost is $5 a month that's unlimited everything so I think just about anyone can afford that. But they actually send a SIM card which I believe was for the tablet and I never put it in so it could be it already came with cell service I haven't paid anything in months except for one time $5 and for all I know that was for shipping and receiving. As far as the $30 phone bill the government you already getting free service so you could apply that $30 towards the internet service if you have a provider in the area that's cheap but reliable. Good luck on that. If you need to know how to set your phone up as a hotspot you turn on Bluetooth for one but the best thing to do is just Google it say turn phone into hotspot and connect tablet for Android it will give you full directions.
Answer: Don't do it. It's not worth your time. Free is too much to pay for this piece of CRAP.
Answer: To my experience with this company since 2018 i never had to pay a dime if your being asked for money RUN run very fast they are trying to scam you because this program is 100 % free --phone --sim card --activation--only money out of pocket maybe for 2nd time go around if you loose your phone drop the sim card in the garbage disposal or belter yet the toilet but no $$$$ ALL FREE
Answer: Mine dies the same if I go over a certain amount of data and have ro wait for the new month to get data back on the phone. Doesn't seem right as it should be unlimited huh?
Answer: If it is a real Qlink email and not someone phishing for info when the package comes don't open it, Write on it "Return to Sender" your singing the song in your head, huh. Depending on your age that was an Elvis Presley song in the 50's or 60's. If it asks for any kind of information do not answer. I get one that say my (department store) order is on the way. If you get a text message and says to send "Stop" to a phone number don't do it. Most likely it is testing to see if you have an active, valid number. Anything internet, phone or text that you don't know who or what it is "Spam it" and delete. Even if you know the person there's a chance when you open it. My address book got hijacked on Facebook and sent everyone on it a virus. I don't FB anymore. It's a pretty sorry person that sends a virus to people they don't know.
Answer: I agree with the previous answer I had SafeLink years ago it takes forever to get it's not as good a service I couldn't get calls inside of my residence. It was terrible I would definitely go with QLink it's so much better in so many ways I don't think there's a question here really. They even sent me a free tablet or I think it was $5 although it's older and it's slow it's free and it does work. You have to make sure you connect it to LTE or 4G rather than 5G it is not a 5G tablet nor I don't believe the phone is either it's 4G also.
Answer: Mine got limited data but still can use calls and text if you run out of data. And it's almost June of 2024 and I am still using my free government service. Maybe however you got this program ei. In WA state you have to be TANF or SNAP and sometimes you have to renew you benefits like my food stamps I have to do that every 6 Months in WA state. So maybe you need to check if that's what your state program works!
All qualified Q Link customers are eligible to receive a free smartphone and free monthly service.
Our free Q Link plan includes free monthly data and minutes, and unlimited worldwide texting.

