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The company's reputation is significantly marred by consistent complaints regarding its customer service, characterized by long wait times and ineffective support. Customers frequently express frustration with service interruptions, data limitations, and issues related to device functionality. While some reviews acknowledge the friendly demeanor of customer service representatives, the overall sentiment leans heavily towards dissatisfaction, with many describing the service as unreliable and inadequate. Positive aspects are scarce, primarily focusing on the accessibility of low-cost options, but these are overshadowed by pervasive concerns about service quality and responsiveness.
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I love it so much, the service is wonderful and coverage of data works all over, this is so helpful and has allowed me to get a job, and keep in contact with friends and family.
Q link is very easy just apply and put card in I love q link I would highly recommend no complaints from me
I love it so far I'm glad that I picked A link alot more people really need to because y'all are really great
QLink wireless in my opinion, is not only a great way to save money, but a great service as well. They are like a big brother looking out for me. They seem to be too invasive@ first, but now that I understand their rules I get it.
This is the best lifeline you can get. Sorry safelink they out did you! I recommend q-link for anyone who needs or gets the lifeline phone.
I love that I am blessed to have a phone plan for free. I don't use it much because I have an old phone that's very slow but it helps me to know I have something to use in case of emergency. I'm saving up for a new phone!
I want to thank you for everything.i get free unlimited free
Wifi through the lifeline server acp thank you
Customer service representative are very quick to get you answer not very long wait time they always do nice
I love Q Link. The service is phenomenal. I recommend Q Link to anyone who uses a cell phone! Thank you Q Link for the much needed service!
Qlink says unlimited but its not. And i think that they should put that somewhere in fine print and advertise it.
Professional, Legit, Communication Company. I Never Felt Uneasy Or Needed By Them! Go For It! I Did!
I paid for but NEVER received my tablet! They said Amazon Logistics delivers them&it was showing it was delivered&NEVER was to my knowledge! They gave me the run around for over 2HRS between them&Amazon Logistics&USPS(which has no knowledge of the probably MADE UP tracking #They gave me)just to tell me after to speaking to multiple people, including the Supervisor that they will Not be giving me a refund nor will they be replacing my tablet! Sounds like a SCAM to me! BE CAREFUL!
Received the tablet I paid for and it runs so slow, I couldn't get my email programmed in it and it was on very good WiFi. Never again. The thing went in the trash. Didn't even get to TRY to use it.
Wonderful way to help people that can't afford to pay for a line it is a great help thank you and keep blessing..
The short-term damage they caused of me not having a working cell phone for a week - because it took that long to get a SIM card to start with a different company - they now have also caused long-term damage in that they "lost" my cell phone number so that it can not be ported out. I had this same cell ph# for many years, this will not only be a major hassle in updating it in ALL places that it is documented as my cell ph#, but will have to also replace ALL the pet collars, & luggage tags, at the cost of a few hundred dollars.(!)
They don't want your Lifeline, even though u apply thru that, they take your ACP, all they accept. :(
I have dealt with QLink for approximately 6 years now and am totally happy with their service.Thank You!
I always have phone signal and internet data, Better than free services I've used before. If you qualify this is a great service to use.
I got this device in the hopes that I would be receiving unlimited data like they advertised after I reached 30gb of data I was quick shut off, unlimited must mean something else to these people, looks like a case for false advertising to me
Answer: Q-Link is a scam operation. REPORT to the relevant state and federal authorities ASAP! Reps are scammers reading from their scripts. Useless and intend to be useless.
Answer: Yes you can it also gives you two months free Amazon prime
Answer: It's not possible to talk to any human cause a real human wouldnt do the shit these fucking foreigner fucks do to people
Answer: I mean they provide cell service not internet that's two different animals all together. LOL you can turn your phone into a hotspot, which then allows you to tether your tablet to the phone and use its cell data but I think actually the only cost is $5 a month that's unlimited everything so I think just about anyone can afford that. But they actually send a SIM card which I believe was for the tablet and I never put it in so it could be it already came with cell service I haven't paid anything in months except for one time $5 and for all I know that was for shipping and receiving. As far as the $30 phone bill the government you already getting free service so you could apply that $30 towards the internet service if you have a provider in the area that's cheap but reliable. Good luck on that. If you need to know how to set your phone up as a hotspot you turn on Bluetooth for one but the best thing to do is just Google it say turn phone into hotspot and connect tablet for Android it will give you full directions.
Answer: Don't do it. It's not worth your time. Free is too much to pay for this piece of CRAP.
Answer: To my experience with this company since 2018 i never had to pay a dime if your being asked for money RUN run very fast they are trying to scam you because this program is 100 % free --phone --sim card --activation--only money out of pocket maybe for 2nd time go around if you loose your phone drop the sim card in the garbage disposal or belter yet the toilet but no $$$$ ALL FREE
Answer: Mine dies the same if I go over a certain amount of data and have ro wait for the new month to get data back on the phone. Doesn't seem right as it should be unlimited huh?
Answer: If it is a real Qlink email and not someone phishing for info when the package comes don't open it, Write on it "Return to Sender" your singing the song in your head, huh. Depending on your age that was an Elvis Presley song in the 50's or 60's. If it asks for any kind of information do not answer. I get one that say my (department store) order is on the way. If you get a text message and says to send "Stop" to a phone number don't do it. Most likely it is testing to see if you have an active, valid number. Anything internet, phone or text that you don't know who or what it is "Spam it" and delete. Even if you know the person there's a chance when you open it. My address book got hijacked on Facebook and sent everyone on it a virus. I don't FB anymore. It's a pretty sorry person that sends a virus to people they don't know.
Answer: I agree with the previous answer I had SafeLink years ago it takes forever to get it's not as good a service I couldn't get calls inside of my residence. It was terrible I would definitely go with QLink it's so much better in so many ways I don't think there's a question here really. They even sent me a free tablet or I think it was $5 although it's older and it's slow it's free and it does work. You have to make sure you connect it to LTE or 4G rather than 5G it is not a 5G tablet nor I don't believe the phone is either it's 4G also.
Answer: Mine got limited data but still can use calls and text if you run out of data. And it's almost June of 2024 and I am still using my free government service. Maybe however you got this program ei. In WA state you have to be TANF or SNAP and sometimes you have to renew you benefits like my food stamps I have to do that every 6 Months in WA state. So maybe you need to check if that's what your state program works!
All qualified Q Link customers are eligible to receive a free smartphone and free monthly service.
Our free Q Link plan includes free monthly data and minutes, and unlimited worldwide texting.

