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QLinkWireless

2.4

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QLinkWireless Reviews Summary

The company's reputation is significantly marred by consistent complaints regarding its customer service, characterized by long wait times and ineffective support. Customers frequently express frustration with service interruptions, data limitations, and issues related to device functionality. While some reviews acknowledge the friendly demeanor of customer service representatives, the overall sentiment leans heavily towards dissatisfaction, with many describing the service as unreliable and inadequate. Positive aspects are scarce, primarily focusing on the accessibility of low-cost options, but these are overshadowed by pervasive concerns about service quality and responsiveness.

This summary is generated by AI, based on text from customer reviews

service
428
value
405
shipping
379
returns
251
quality
393

We monitor reviews for authenticity

North Carolina
1 review
2 helpful votes
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Qlink is the worst subsidy company of any lifeline with safelink in my opinion being top notch.The service is horrible my phones says no service in 5G area can't make calls off n on very bad customer care barley get in touch with anyone.The sign up process I must admit is simple n easy n flawless otherwise their service sucks I RECOMMEND ANYLIFELINE USER SAFELINK OR AIRTALK BEST

Date of experience: June 3, 2022
Illinois
2 reviews
0 helpful votes
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Customer service rating
January 26, 2023

Every time I call my problems are assessed correctly before I get off the phone thank you very much and I never have a problem with my government time and data coming on each month. Thank you q Link wireless

Date of experience: June 2, 2022
Georgia
1 review
0 helpful votes
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Phillip's review
June 2, 2022

I love qlink wireless, they have great customer service, and great coverage and are very helpful if you any kind of problem.

Date of experience: June 2, 2022
Massachusetts
1 review
0 helpful votes
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Amazing
July 2, 2022

This phone service is absolutely amazing. I love it. It's so easy to use and the service is refilled on time every single month. I recommend it to everyone that I know. I appreciate that there's a service out there that helps out people that aren't as fortunate.

Date of experience: June 1, 2022
Rhode Island
1 review
0 helpful votes
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Review
June 2, 2022

Keep up the good work. Thanks Qlink wirelesThe world is proud to have you. Thanks for saving me money Qlink wireless.

Date of experience: June 1, 2022
New York
1 review
0 helpful votes
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Thank you so kindly for your service, patience, understanding and contacting me. I love your company and would recommend it.

Date of experience: June 1, 2022
Massachusetts
1 review
1 helpful vote
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Very happy
June 2, 2022

Easy to set up great experience and 100% free Soo long metro PCS. Feeling good too save 700$ a year thank you Qlink

Date of experience: June 1, 2022
California
1 review
0 helpful votes
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I'd like to thank Qlink Wireless for your service and availability of phone
Service. I'm enjoying my phone service…

Thank you

Date of experience: June 1, 2022
Colorado
2 reviews
0 helpful votes
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Review
June 2, 2022

I cannot say enough good about Q link and about my phone I can't thank you enough especially after the pandemic not working, this is just been a joy so thank you again Q link the phone is great and the service is even better

Date of experience: June 1, 2022
Montana
1 review
0 helpful votes
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Well Q Link wireless is by Far the Best Free phone service I've ever seen. Or had! The customer service is awesome as well as, friendly and helpful! Thanks to All of You. If you qualify, why not give it a try. I an pretty sure, you will also be impressed!
Thanks,
Samantha SinClair

Date of experience: June 1, 2022
Missouri
1 review
0 helpful votes
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Good service
June 2, 2022

Haven't had any issues with qlink. No dropped calls and no service interruptions. Five star business

Date of experience: June 1, 2022
Texas
2 reviews
6 helpful votes
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When the world was going on lock down, I was pandemic panicking. With no work, rent and food were a struggle. I was resigned to have no phone when a friend told me about Q-Link. I was grateful for any service, but Q-Link is easily as good or better than any other carrier I've had.

Date of experience: June 1, 2022
Arkansas
1 review
0 helpful votes
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My experience
June 2, 2022

I love Qlink, never any problems and the service is wonderful. I'm on a fixed income and this is a huge help to me.

Date of experience: June 1, 2022
Alabama
1 review
0 helpful votes
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AWESOME PROGRAM
June 2, 2022

I HAD A GREAT TIME GETTING ALL THE SPECIAL STUFF OFFERED. I THINK IT IS GREAT THAT YOU ARE HELPING ME WITH A TABLET SO I CAN STAY CONNECTED TO THE REST OF THE WORLD.

Date of experience: June 1, 2022
Texas
2 reviews
0 helpful votes
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I Need A LARGER SIZE PHONE!
June 2, 2022
Updated review

I have the Sorono, Hot Pepper phone. This phone is too small for a quadplegic to use. I've been told "NO" as the fin a l answer. I can't use my phone.
I don't know how to load video or image to demonstrate this.

Date of experience: June 1, 2022

Great Phone, Great Service for Free
March 9, 2022
Previous review

I am so happy with every part of my phone, customer service, emails, auto refills and quality, of Qlink wireless. Can't find a cover for my Hot Chilli Pepper, that I like.

Date of experience: March 8, 2022
South Carolina
1 review
0 helpful votes
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MY REPRESENTATIVE WAS VERY NICE, KIND, AND HELPFUL DURING THE WHOLE PROCESS HE DEFINITELY MADE SURE THAT I UNDERSTOOD MY PLAN. HE'S A GREAT ASSET TO THIS COMPANY

Date of experience: June 1, 2022
Texas
1 review
0 helpful votes
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Life Saver
June 2, 2022

Love my phone it's a life saver thanks Qlink. If it wasn't for y'all I be able to keep up with my family.

Date of experience: June 1, 2022
West Virginia
1 review
0 helpful votes
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All though I didn't get a phone but they do have a variety of phone's to choose from that are priced variety reasonable to afford and they have a payment plan if you qualify for the payment plan other than that I love my q link wireless service and I suggest my friends and family checking in to it as well. Thank you so much for ever

Date of experience: June 1, 2022
Maryland
1 review
0 helpful votes
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Thanks again, This is a wonderful and great service, l would recommend the service to everyone, and they have a great customer service to, Thanks again T Mobile

Date of experience: June 1, 2022
Maryland
1 review
0 helpful votes
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Best phone plan
June 2, 2022

This is the best reliable phone service I have ever had. If you do have any problems the customer service people are great. They get get your phone up and running in less than a minute.

Date of experience: June 1, 2022

From the business

All qualified Q Link customers are eligible to receive a free smartphone and free monthly service.
Our free Q Link plan includes free monthly data and minutes, and unlimited worldwide texting.


qlinkwireless.com
Founded in 2011
Dania Beach, FL, United States
+115
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