PuregearReviews 259

I have had my phone for less than two months and need to replace my screen protector for the 2nd time. I'm not hard on my phone number a 52 year old female and take care of it. I have never had to replace it when I had a different brand. Would not recommend this brand at all.

All reviews are bad. Want you to pay $12 to ship their replacement if you even teceive. The $100 towatds a cracked screen dosent exist... SCAM

I bought this pure gear 360 for my s20 + registered it the day after they sent an email saying they would send the warranty number. I cracked the screen 2 days later try to contact them multiple emails and claims and got nothing back don't buy it!

Had the puregear put on my new phone and within a month the screen broke. After many emails and phone calls no help. I don't have the email where I registered the product and am tired of returning emails and getting no satisfaction. This is the worst shape any phone I have ever owned has ever been in. Do yourself a favor and get a trusted otter box!

I purchased the HD screen protector and the first one chipped in about two weeks. I did have It registered and got a replacement In about ten days, but shipping was 11.00 dollars. I put the new one on and it chipped in 4 days. I have not dropped the phone or abused it in any way. This is a waste of money!

I purchased 2 pure. Gear portable chargers. Neither of the chargers will work. I tried every able possible but neither charger will charge, not even once.

The warranty sign up is bogus. Information that is required to register is extremely difficult to find. Even with the receipt, paperwork, phone and box in hand. Obviously they don't want you to sign up for the screen replacement warranty. Shady. What does this say of their actual product? I won't buy their product again just simply for this reason.

Had to get a replacement and was charged almost $12 for standard 5-7 Day shipping.

And good luck making a claim for a broken screen on your phone.
I'll never buy any of their products again.

These people put a product on the market, make all kinda claims. I paid $60. Bucks for my screen protector and warranty, filled a claim because the product came off, all I get is crickets.

I didn't even drop my phone, it was in my purse and I go to get my phone and I see that the screen protector cracked. How is this going to protect my phone screen if it cracks at the slightest bump? I also scratched the screen protector somehow and it grew into a giant crack that runs across my whole screen. Within the first night of having it it had already cracked. Save your money, don't buy this POS

I bought this screen protector when I purchased my phone with the selling factor of "lifetime warranty" well that means one replacement and you have to pay $12 for shipping. It started chipping after only a couple months of use. Do not recommend.

Product is crap and warranty website doesn't work, do not buy this product unless you want to throw away your money

Well did everything they asked submitted my claim with receipt attached. Never responded. Was within my year time limit also. I would never expect anything from this company their claim to reimburse you is a fallacy.
Find a more reputable company because they are just like most everyone else in it for themselves and their word means absolutely nothing.

Absolutely the worst costumer service I've ever experienced from a website in my life. Left countless emails regarding an order placed 2 weeks ago, and not even a damn response or update. The screen protectors are extremely excellent. The customer service is absolute s**t. They do no give a damn about their customers. Period. Safe yourself from this terrible service and just go into retailers like Verizon. Pathetic.

I purchased a screen protector from them through AT&T and 3 months later the screen glass protector cracked i tried to reach out to them and as of now still haven't heard from them they do not have a phone number (which is very odd) so i will never buy this product again.

I purchased a clear case for my phone, I paid for shipping and handling, another screen popped up saying I would get an email with a tracking number once purchased. NOTHING! I emailed them because they have no number! What kind of company has no number? SCAMMERS! I will be reporting this for sure! Don't throw away your money!

Terrible product... screen protector cracked within days (no drop) then they charge $12 for replacement (shipping)... IS THAT A JOKE! HIGHWAY ROBBERY