Public Storage ReviewsReviews 1,391

Jess at The front desk Does a Great Job! We Were very well taken care of and would like to Thank her and Public Storage for their Service.

I called Public Storage Last Minute For Storage They Found Me The Room That I needed At A price I Could Afford it was a easy rental process customer service was great I will use them from now on

Mr Scott was big help today with helping me get my storage in everything together thanks very good customer service.

Cass is by far the rudest and inconsiderate person I ever had to deal with at public storage. First off I waited for her to come down from the top of the building over an hour she smelled like a pack of cigarettes and she had no sense of urgency I'm sorry but I'm taking my business elsewhere to Self Storage. Never again public storage sucks address 2308 N John Young parkway Orlando Florida

Billy at public storage is a very courteous and professional salesman. And was greatly helpful and respectful employee and the property number of his store is ******* and is located in sauk rapids MN *******

Yazmin was amazing! Great customer service, she provided the information I needed to know. Thank you, I had a great experience.

The Lady helping me, DeAnna, was very helpful and understanding about my invoice. We resolved questions I had fast and with no problem. I forgot to bring my face mask, and she even provided me with one. Excellent service. Humberto L.

The female that helped me at the 4685 E. Tropicana location was punctual in the time she put on the door to return and she also was very professional and helpful i was very pleased with my visit

Kim was great, at east Brainerd location. Our service was fast and we got exactly what we where looking for.

DO NOT USE THIS SERVICE! Even though I paid with a credit card, my unit is locked. I've been to the unit 3 or 4 times, and it's almost full with my property. And now the damn thing is locked. Since I went there after hours, I wasted a trip, and I can't get back into my unit until normal business hours.

Great place great customer service period would recommend to anyone. 0 overall very helpful very courteous to all customers

Amy at the Public storage at Semoran Blvd Was very efficient and provided prompt and great customer service. Storage unit was clean and she processed the paperwork at a timely manner. Kudos to you Amy, We need more ppl like you in this world.

Victoria was so professional the way she welcome me,
Good response at any Question.
The welcome was so exciting.

Horrible horrible I went in under the 1 dollar deal that turned into 25 then into 77 and finally 108 to much bull$#*! then they say the online app doesn't have to tell you about all the hidden fees crazy! Then I go on line to pay the bill and I be damned if they wanted 10 convenience fee so I call the bastards wanted 20 extra dollars crazy if I had all this cash my $#*! would not be in storage

Mary Just want to say thank you so much for your help you rock Got a good deal on my unit If it's up to me I'll come back And your entire team we're wonderful Thank you so much for all your help

I am very satisfied with the service that I received on 8/15/20 from Tonya. The process was very thorough, she explained everything to me, was very courteous and attentive to my needs. I would definitely recommend this Public Storage Co. # ******* in North Charleston, SC located on 2560 Ashley Phosphate Rd. Patrice was very nice and helpful also

I would like to thank both, Brandi, and Amanda for all their help. From day one they have gone above and beyond their duties, to help get us in short notice, and then to downsize to a smaller unit. Two of the nicest people, who deserve to be in customer service! Thank you both so much, Marion and Dennis Harris

Sandy at location # ******* was very professional in handling the process with me obtaining a storage space today.