Publicrecordsdata.usReviews 192

I needed to check some things about my son's arrest but I need to use different sources
I contacted support due to canceling my subscription and it was done fast and without any complications
Thank you

Actual person on the chat kindly provided a reimbursement for a charge I didn't know to expect and closed my account per my request. Excellent customer service

I signed up for access but immediately learned there was nothing available…the system just 404'd me immediately upon my requests. The customer service agent helped me with a refund without trouble. Thanks!

I used the chat function to cancel my search. David was very helpful and got it done for me. Overall the NY Records portal is outstanding and it's good to know there are folks to help your clients with the search process.

I was charged a $ 20 subscription fee. I do not recall ordering the subscription. I had to contact them and request a refund. They agreed to refund me. I'm awaiting refund.

Purchased a report and couldn't get it. Asked for the account to be closed and to be refunded. They fulfilled my request in full and was very quick with responses and handled the issues professionally...

I was very very disappointed with the service as I received no information and was charged $20 that I was unaware that I would be charged. However, when I closed my account and asked for a refund, they were very helpful with processing a refund without any incident.

This website was very easy to use and took hardly more than 5-10 minutes to find what I was looking for. Policies of the site are clear, and customer service was quick to assist me when needed. I would use this site again if needed.

I needed to find some information, and easily did so through Public Records. It was also very easy and quick to cancel my account through the Chat feature, as I will not need to continue to search Public Records.

I had an issue with the description of the site. Rep was able to explain and refund the charges that was not explained. Excellent service.

I reported an unintended charge of $20 charged to my account when all I really wanted was a $1 report. Carol responded and understood and stated I would be issued the $20 credit in a few days. I would have given a 5-Star but I'm not sure how the charge of $20 even happened.

I did not know how the access and billing for records worked. I was able to resolve issue in less than 2 minutes! Thanks to you awesome customer service!

I needed ownership info for a particular property and i didn't realize that i was signing up for a $20 recurring charge for whatever. But I chatted with Amy and she helped me resolve my issue

I was pleasantly surprised how quick and efficient the customer service representative was able to help me. I am very satisfied

My chat person was awesome and quick and my issue was taken care of within 5 minutes. To He/She that help me thanks a lot and keep up the good work

I ordered a report and continued to get additional charges for several days. I contacted them via chat and the guy was very helpful crediting me for the report I did not order and closing my account. Very deceptive company!

So i wanted to do a one time report and i seen later i was charged $29 dollars more to create an account. I reached out to support and they cleared up the issue in a mater of minutes and refunded the money. Everything about this site was simple I definitely recommend this site

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