Publicrecordsdata.us

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Publicrecordsdata.us

4.7

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Publicrecordsdata.us Reviews Summary

Publicrecordsdata.us has a rating of 4.7 stars from 423 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Publicrecordsdata.us most frequently mention customer service, live chat and credit card. Publicrecordsdata.us ranks 1st among Database sites.

service
3
value
2
returns
1
quality
1
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Great experince
May 18, 2026

Margaret was very helpful with assisting me with my profile.

Date of experience: May 18, 2026
California
1 review
0 helpful votes
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Nothing missing
May 18, 2026

I just wanted to find a way to contact an old friend I moved away from. This site did that plus a lot more for just $1. Very reasonable! I will definitely be back if I need this kind of help again.

Date of experience: May 18, 2026
1 review
0 helpful votes
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Easy refund
May 18, 2026

I got fooled by fine print into a $30 monthly subscription to be able to do background checks whenever I wanted.

I wanted one single $1 report.

They refunded me quickly without question.

Date of experience: May 18, 2026
1 review
0 helpful votes
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Helpful and Easy
May 18, 2026

I needed information about a property and was able to find it within a few minutes.

Date of experience: May 18, 2026
Maryland
1 review
0 helpful votes
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Cancelling account
May 18, 2026

They did exactly what I asked and did it expeditiously. 5/5

Date of experience: May 18, 2026
1 review
0 helpful votes
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Unauthorized charges
May 18, 2026

I received an unauthorized charge on my credit card that was quickly resolved by David

Date of experience: May 18, 2026
Pennsylvania
1 review
0 helpful votes
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Quick and very helpful
May 18, 2026

I was assisted quickly and my problem was resolved in an instant!

Date of experience: May 18, 2026
1 review
0 helpful votes
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Good info, but beware of "default packge" option pre-selected at checkout that adds $30/monthly subscription. I only wanted the $1 report and ended up with the extra $30 charge. Good thing was that the support chat bot fixed the issue for me and issued my refund very efficiently and painless (I did have to ask twice but painless otherwise)

Date of experience: May 18, 2026
1 review
0 helpful votes
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Great customer service
May 18, 2026

Charles at Customer service was very helpful in explaining charges and giving appropriate refund.

Date of experience: May 18, 2026
1 review
0 helpful votes
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Professional Customer Service
May 18, 2026

The guy who assisted me was very professional, explained the situation and offered a refund for the issue. Well done.

Date of experience: May 17, 2026
Texas
1 review
0 helpful votes
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Not owrth the money
May 17, 2026

Court records such as marriages and divorces were not available. Lots of incorrect information.

Date of experience: May 17, 2026
Customer Support T. — Publicrecordsdata.us Rep
2 months ago

Hello Piper,
Please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

1 review
0 helpful votes
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Wonderful customer service
May 17, 2026

A representative names Russel helped me close out my account. He was very quick and efficient and did a wonderful job.

Date of experience: May 17, 2026
1 review
0 helpful votes
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Accidental charge
May 17, 2026

I had an additional charge and when I contacted customer service and communicated with Ryan. He handled the problem efficiently and resolved my issue. Thank you for top notch customer service

Date of experience: May 17, 2026
1 review
0 helpful votes
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Account charges
May 17, 2026

Steven did a great job quickly resolving my issue!

Date of experience: May 16, 2026
California
1 review
0 helpful votes
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Great customer service
May 17, 2026

Addressed issue immediately. Appreciated the prompt service.

Date of experience: May 16, 2026
Georgia
1 review
0 helpful votes
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Quick service
May 17, 2026

Agent was fast and efficient with resolving my issue.

Date of experience: May 16, 2026
1 review
0 helpful votes
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The charging is ridiculous feel like these records should be free to the public. It was easy to end the payments tho. I didn't even find the person I needed to find on here is 40$ to waste.

Date of experience: May 16, 2026
New York
1 review
0 helpful votes
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Great chat assistance
May 16, 2026

It took me about 1-2 minutes through a chat to get all my questions and concerns answered and resolved. Easy to deal with. No nonsense.

Date of experience: May 16, 2026
1 review
0 helpful votes
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Hidden Fees
May 16, 2026

I was unaware that there would be a $30 charge when I was initially asked to pay $1. That should be made very clear. Luckily I was able to get reimbursed. Thank you.

Date of experience: May 16, 2026
Customer Support T. — Publicrecordsdata.us Rep
2 months ago

Hello Donna,
If you haven't received your refund yet, please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

West Virginia
1 review
0 helpful votes
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Cancelling subscription
May 16, 2026

Great experience, super easy & fast the customer service rep I had completed what I needed done at a very reasonable time.

Date of experience: May 16, 2026