Publicrecordsdata.us

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Publicrecordsdata.us

4.7

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Publicrecordsdata.us Reviews Summary

Publicrecordsdata.us has a rating of 4.7 stars from 113 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Publicrecordsdata.us most frequently mention and customer service. Publicrecordsdata.us ranks 8th among Database sites.

service
1
value
1
returns
1
quality
1
This company responds to reviews on average within 2 days

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1 review
0 helpful votes
Follow Chirre P.
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Good experience
April 24, 2026

I was refunded an unknown charge, easily. Thank you for not making them process painful.

Date of experience: April 24, 2026
New York
1 review
0 helpful votes
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Quick resolution
April 24, 2026

I was charged for something I had not signed up for, contacted customer service and they immediately resolved the situation. Very pleased.

Date of experience: April 24, 2026
1 review
0 helpful votes
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Subscription
April 24, 2026

The database was great however I was not aware that there would be a monthly subscription fee until I checked my bank account and saw an addition $20 charge. This information was not well communicated on the website when I had agreed to pay $1 then $7 for a record. I was able to close my account with ease with the customer support chat that was very helpful.

Date of experience: April 24, 2026
Customer Support T. — Publicrecordsdata.us Rep
1 week ago

Hello Brandie,
If there is anything else we can assist you with regarding your account, please reach out to our team at [email protected] at your earliest convenience. We are always here to help.

The Support Team

1 review
0 helpful votes
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Great customer service.
April 24, 2026

I was accidentally charged an extra $20 on my account. I explained the situation, and was quickly refunded the $20. Great customer service.

Date of experience: April 24, 2026
1 review
0 helpful votes
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Lost relative
April 24, 2026

I was searching for a relative who died 111 years ago. I did not find the information I had hoped but the process to receive the report was easy. Closing my account was very easy.

Date of experience: April 23, 2026
1 review
0 helpful votes
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Great service.
April 23, 2026

Great service. Good information was provided including crime stats, income stats. Will use again!

Date of experience: April 23, 2026
1 review
0 helpful votes
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Customer services
April 23, 2026

Amanda helped me out quick and easy. Comunicación was clear and concise, she help me out really quick.

Date of experience: April 23, 2026
1 review
0 helpful votes
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I didn't think I signed up for anything beyond a $1 information search. I was surprised to be charged $20, but it was easy to contact customer support via live chat & the situation was easily resolved.

Date of experience: April 23, 2026
California
1 review
0 helpful votes
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Extreme scam
April 22, 2026

I was scammed by this service and charged five times the amount I had approved on my credit card

Customer service was great and removed all the charges but this is a scammy business

Date of experience: April 22, 2026
Customer Support T. — Publicrecordsdata.us Rep
1 week ago

Hello Amanda,
If there is anything else we can assist you with regarding your account, please reach out to our team at [email protected] at your earliest convenience. We are always here to help.

The Support Team

North Carolina
1 review
0 helpful votes
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Closing Account
April 22, 2026

I wanted to close my account and Nancy was very responsive and quick in closing my account without a hassle.

Date of experience: April 22, 2026
Connecticut
1 review
0 helpful votes
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Found info
April 22, 2026

Public records data found what I was looking for within minutes.

Date of experience: April 22, 2026
1 review
0 helpful votes
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Fair and what you'd expect
April 22, 2026

The system can't sift out similar names and records even if you use the correct full name and location. Yet, it can give you a simple amount of information. The best you can do with this is confirm or deny any claims against another person.

Date of experience: April 21, 2026
Texas
1 review
0 helpful votes
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Great support!
April 22, 2026

Was very quick to respond and handled cancelling my subscription in a timely manner.

Date of experience: April 21, 2026
Florida
1 review
0 helpful votes
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Quick and to the point
April 21, 2026

Everything went fast with support. Quick and less than a minute it all was handle.

Date of experience: April 21, 2026
1 review
0 helpful votes
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Maria customer service
April 21, 2026

She was able to help with my issue quickly and effectively

Date of experience: April 21, 2026
Florida
1 review
0 helpful votes
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Customer service
April 21, 2026

Rachel, help me really fast and the experience with public records was great.

Date of experience: April 21, 2026
Montana
1 review
0 helpful votes
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Refund and cancelation was easy
April 21, 2026

I hadn't realized that I had signed up for reoccurring charges to use Public Records. I contacted them and they issued a refund and canceled any further charges within moments of me contacting them.

Date of experience: April 21, 2026
1 review
0 helpful votes
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Richard was awesome!
April 21, 2026

I was accidentally charged for a duplicate charge and I was assisted right away and had Richard helping me! I got exactly what I needed and where to take the next steps, thank you Richard!

Date of experience: April 21, 2026
Texas
1 review
0 helpful votes
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Excellent Customer Service
April 20, 2026

I joined, but realized after I did that the information I needed was not on the information I received. I entered the chat and asked to cancel my membership. It was done so immediately with absolutely no hassle.

Date of experience: April 20, 2026
Customer Support T. — Publicrecordsdata.us Rep
2 weeks ago

Hello Judy,
If there is anything else we can assist you with regarding your account, please reach out to our team at [email protected] at your earliest convenience. We are always here to help.

The Support Team

TT
1 review
0 helpful votes
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Questions on my Report
April 20, 2026

Sarah did a good job finding info and answering my questions

Date of experience: April 20, 2026