Publicrecordsdata.us

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Publicrecordsdata.us

4.7

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Publicrecordsdata.us Reviews Summary

Publicrecordsdata.us has a rating of 4.7 stars from 423 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Publicrecordsdata.us most frequently mention customer service, live chat and credit card. Publicrecordsdata.us ranks 1st among Database sites.

service
3
value
2
returns
1
quality
1
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

1 review
0 helpful votes
Follow Gelynne B.
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When i asked him/her to refund my $31 because i accidently signed up and he/she did refunded it. Thank you so much for helping me, i really appreciate you.

Date of experience: May 20, 2026
Florida
1 review
0 helpful votes
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Ease of Refund
May 20, 2026

I ordered a copy of a deed that I understood to be $1.00. I was charged $30.00 as part of the report package, a $1.00 one-time fee for access to our database and $7.00 for PDF. That was not clear to me, and they refunded the $37 on my first attempt.

Date of experience: May 19, 2026
1 review
0 helpful votes
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Fast and easy
May 20, 2026

Needed a refund and agent was quick to explain the situation and close the account and refund me

Date of experience: May 19, 2026
1 review
0 helpful votes
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Jerry was very helpful
May 19, 2026

I needed assistance and, Jerry was fast, and great

Date of experience: May 19, 2026
1 review
0 helpful votes
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Quick look up
May 19, 2026

Used it to check one person's court records—quick, accurate, no hassle. Needed help canceling later and customer service handled it instantly. Great experience.

Date of experience: May 19, 2026
1 review
0 helpful votes
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Account Closure
May 19, 2026

I signed up for my public records data account for research. At the end of the research period I was able log on and get assistance with closing out my account. Anthony assisted me and it was quick and easy.

Date of experience: May 19, 2026
Texas
1 review
0 helpful votes
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GREAT VALUE & SERVICE
May 19, 2026

Site was easy to use; support (Scott on chat team) was super efficient, pleasant and worked very fast to resolve my request.

Date of experience: May 19, 2026
Missouri
1 review
0 helpful votes
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George was awesome!
May 19, 2026

George was my representative that assisted me today. He was quick, understanding and handled the situation well. Thank you George! Give him a raise!

Date of experience: May 19, 2026
Ohio
1 review
0 helpful votes
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Problem resolved
May 19, 2026

I wanted to find out the content of a friends will which is why I was using the web site... I didn't find what I was look for and was charged a $30 fee on my credit card... That charge was taken off when I phoned... The person that I talked to on the phone was very competent and polite and that's why I'm doing this review... /Don't remember if the date of experience is correct, might have been another day but it was last week.

Date of experience: May 12, 2026
North Carolina
1 review
0 helpful votes
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Great company to work with
May 19, 2026

Everything was handled promptly and professionally. Excellent customer service team!

Date of experience: May 19, 2026
New Jersey
1 review
0 helpful votes
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Excellent customer service!
May 19, 2026

Excellent. Richard was very helpful and solved my problem.

Date of experience: May 19, 2026
1 review
0 helpful votes
Follow kareem s.
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Use the Service well I should say attempted to use the service but no information was provided. It did not work, but I was OK spending the $1, but then within 24 hours my card was charged for $30 that I did not approve, the live agent was helpful with fixing and getting me a refund, but I did not like the experience

Date of experience: May 19, 2026
Customer Support T. Publicrecordsdata.us Rep
2 months ago

Hello Kareem,
If you haven't received your refund yet, please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

Washington
1 review
0 helpful votes
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Charge dispute
May 19, 2026

I was surprised to see that I had a recurring charge for what I thought was a one time service. I was able to "chat" with a gentleman by the name of Charles who assisted me with a credit and he was very helpful

Date of experience: May 18, 2026
Minnesota
1 review
0 helpful votes
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Timely and effective
May 19, 2026

I asked for a refund for a charge I didn't know about and used the chat system. Richard retrieved my information, got it all corrected, and got back to me in a very timely manner. I truly appreciate that.

Date of experience: May 18, 2026
South Carolina
1 review
0 helpful votes
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It was okay
May 19, 2026

It was okay but not what i was expecting. Customer service was amazing with assisting me with cancelling account.

Date of experience: May 18, 2026
Customer Support T. Publicrecordsdata.us Rep
2 months ago

Hello Margaret,
If there is anything else we can assist you with regarding your account, please reach out to our team at [email protected] at your earliest convenience. We are always here to help.

The Support Team

1 review
0 helpful votes
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Thanks for the refund
May 19, 2026

I asked for a refund after a misunderstanding, and was told I will get the refund

Date of experience: May 18, 2026
1 review
0 helpful votes
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Fabulous service
May 18, 2026

It was great and they answered my questions and they were absolutely right and correct they were very courteous and I appreciate their time they were fabulous

Date of experience: May 18, 2026
Virginia
1 review
0 helpful votes
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Prompt service
May 18, 2026

I inquired about a property and was charged for services that I did not sign up for. My request to have the charges reversed was handled promptly and to my full satisfaction.

Date of experience: May 18, 2026
1 review
0 helpful votes
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The service was great.
May 18, 2026

I was able to get the information I needed and correct the mistake that occur on my part

Date of experience: May 18, 2026
1 review
0 helpful votes
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Account Closed
May 18, 2026

The assistant was very helpful with closing my account immediately

Date of experience: May 18, 2026