Publicrecordsdata.usReviews 423

Customer service assisted very quickly and accurately with my concern

Great customer service. Very prompt.
Resolve the problem.

I was charged $1 then $7 for a PDF download. Then a $30 monthly access fee for unlimited access, but I didn't ask for it, and it what mentioned until AFTER I created an account and payed for my report.
It looks like a government website, but I'm not sure

Direct and easy communication with speedy results and no confusion.

I didn't think I authorized a 30 dollar for 30 day "membership" but when it showed as a charge on my card, one call to customer service and Jerry assured me it would be reversed. Thanks

I contacted customer service for assistance, and they were able to resolve my issue within minutes. Great support!

Jerry was very prompt and responsive. Made working with him easy.

I described my issue and resolved within seconds! Great Customer Service!

The excessive fees and up charges for documents are unclear and very misleading. I contacted the "Live chat ", customer support and received excellent service. They responded quickly and resolved my issues promptly. I closed my account indefinitely.

The representative was incredibly fast and took care of everything I needed immediately. I so appreciate the quick service thank you.

No longer wanted to be charge, Ashley was very quick and helpful to close my account.

I would highly recommend this. I use it to get information on people. I'm going to meet and try to sell. I follow their guidelines. I just like to get insight on people before I go and do a sales presentation.

There was a misunderstanding about my billing, and they resolved it instantly

I love how quickly you get a response if you have any questions or concerns. They're super fast at solving problems. I'll definitely be back if I ever need public record data; I highly recommend them.

I needed to close my account and I did so very easily via live chat.

Although its not explicitly stated that you are signing up for a recurring service when just trying to get a singular report, they were quick and helpful on closing the account and refunding.

I was connected with a real person, not AI. That was awesome, especially in 2026. Thank you for hiring a real person and not utilizing a robot. I did not have to wait even one full minute for her to enter the chat and greet me..

They helped me with ease and answered all my questions.

I had an unknown charge and Virginia was straightforward and helpful. I wanted to close my account and that was a very quick and easy process.

They will charge you 30 dollars initial fee and 1 dollar per request. Then if u want to download any pdf its another additional charge. I hope the refund actually goes through in 3-5 days