On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Dfkjdsbfkjdbsfjbdskjfbdskjbfkjdsbfkjdsbfkjsdbfkjdbfkjsdbfkj
I'm so excited on this new journey. Real i have been thinking about for a while now, Ive taken the step of enrolling in the pre-license course and now ready for that day I can get that pass slip and be licensed.
At the time I purchased a CO electrical exam, I also purchased the same practice test package.
I never received the package, and when I logged in to my PSI account, it did not show the purchase.
I would like a refund!
It's been fine so far thank you. I think the shipping amount was a little high for the book but I guess I don't have a choice.
Thank you for your feedback.
For assistance regarding your concern, please contact our support team at 866-589-3088 or email [email protected].
They will be happy to help you further.
I spent close too $100 dollars on 3 pre tests and. 400 question study guide for Indiana eshnitition state boards I studied them all took all 3 tests and saw none and I mean NONE of the questions from the test or study quids on the state boards! I passed but only because of using quizlet study guides your products are just to make more money and I will say my class studied as a group so we used the psi study guide and they also had absolutely no questions from the study guides or tests on their state boards! Ver very disappointed in spending so much money trying to get help from the company who makes the test! Will not be recommending anything from this company except the fact we have no choice but to take state boards thru you.
Thank you for sharing your feedback.
For further assistance regarding your concern, please contact our support team directly at [email protected].
They will be able to help you and address your inquiry.
Haven't gotten the info yet but we'll see. Hopefully it allows me to study and not just take a practice test not knowing what I got wrong.
Trying to pass my exam! This will be the third time for me taking the exam. I have came so close to passing and not sure why i havent passed it yet. I was literally 3 pts away. So this time around I better pass it. I have been studying so hard and ready to put this behind me
Can't wait to pass this test tomorrow! This website does look like it will prepare me for success!
I HAVE USED THIS FOR MY PROPERTY AND CASUALTY PRODUCER EXAM NOW I USING THIS FOR MY LIFE EXAM. I WILL SAY THIS HELP ME PASS THE P&C HANDS DOWN. I KNOW I WILL PASS MY LIFE EXAM USING THIS AS WELL.
It was quick and easy to find what I needed.
Justin Collins assisted with getting the tax exempt status added to my account. It all went well.
Practice tests did not reflect actual test questions. I took tests over and over again but a lot of the material was nothing like the actual test.
Thank you for your feedback.
For assistance with your concern, please contact our support team at 866-589-3088 or email [email protected]. They will be able to help you further.
Thank you.
I just took my test and 95% of the practice questions i took 3 purchases from you were not on that residential limited test. I am going for limited building contractor but i think the residential tests were the wrong test to study or your questions are completely different than what the test is.
Not even close to what i was previously studying so i will see if these questions on this commercial test are more like the test i just took. Way more questions on metal and concrete than i was expecting
I ordered a practice test, It came in Spanish. I don't speak Spanish, you would not refund me unless i paid 75 dollars more! That's a scam, i will be reporting this
Thank you for reaching out. We understand your concern.
Please contact our support team directly at [email protected]
for assistance regarding your order.
Would be nice to have a notification that the previous test bundle purchased would expire within a certain time frame. But nonetheless, a very useful tool.
There is a quite situation and good environment and also I don't pass the exam so I am sad now so I want learn more more more so I choose this practice test
Expired - did not take the practice exam in time. I had difficulty finding the on-demand course offered through AONL to prepare for the certification. Then the practice exam site was on another site. It was a challenge if not accessing every day.
Thank you for sharing your experience. We understand that it can be frustrating.
For assistance with this matter, please 866-589-3088 or email [email protected].
Our support team will be able to review your situation and help you further.
Web site has a lot of glitches, did not remember my log in information. Forgot password did not work. Practice exams do not give correct answers? How do you study like that?
Thank you for reaching out. We're sorry to hear about the issues you're experiencing.
Please contact our support team directly at [email protected], so they can assist you.
They’ll be able to help you.
The PSI testing platform was easy to navigate and the registration process was straightforward. The study materials and scheduling system were clear and organized, which made preparing for my exam simple and efficient
I pursued the study pack $69.96 and the 3 practice test $39.96, I had 7 days to study and the site had issues half the time making it difficult. When I went to take the exam not one of the questions on the exam were on the study guide or practice tests. This is unacceptable, not only was I not prepared but I feel my money was wasted.
Thank you for sharing your experience. We’re sorry to hear about the issues you encountered.
For assistance with your concern, please contact our support team directly at [email protected] so they can review your case and provide further help.
Ufsitsitsitxizitztizktzjtzitzitzitzitzitzitzkyzktzitsjtzitzitztis
Great nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn
I am just beginning to try to find help as I failed the test the first time but didn't do any practice tests. Lets see what happens now!
It took 6 months to order the service for the exam results. We reached out numerous times. Then were sent the same paperwork that we sent back in October. Very dissapointing
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience.
To further assist you, may we please have your full name, email address, and detailed description of your concern sent to [email protected]. Our team will review your case and get back to you as soon as possible.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your message.
For assistance regarding your previous order, please contact our support team directly at [email protected].
They will be able to review your purchase and assist you further.