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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
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It should specify to use chrome when checking out. I only figured this out on my own after calling customer service and having the line disconnected
I purchased the WA Real Estate Broker Practice Test (29.95) which states: "Basic practice tests are multiple-attempt practice tests ". I took the test multiple times but it was always the same test - no new questions. Definitely not worth 29.95 for one test.
Thank you for sharing your feedback. We’re sorry to hear about your experience.
For assistance, please contact [email protected] directly. Their support team will be able to review your account and provide further clarification.
Thank you for bringing this to our attention.
The practice test were very helpful! I thought I did pretty well, what I thought I could do. I should do well on the actual test.
There were technical difficulties, my responses didn't interface and it looked like I scored a zero after 3 hours working on it. But the detailed answers were still a tremendous help.
Easy to use, came highly recommended. I needed an alternative to studying
Would like to sincerely thank the Life in the UK test centre at 107–109 Lewisham High Street for the wonderful hospitality of Stef and all the team members. I have taken this test several times, and each time the staff, especially Stef, were extremely kind, patient, and professional.
Their guidance and support made the experience much smoother and less stressful. I truly appreciate the dedication and effort of the entire team. May God bless them all.
Kind regards,
Houman Yousefi
After paying for theory practice tests 3 pack, I received nothing by email and I don't have access to this. The contact link doesn't work so I can let the community know about it
Thank you for your message.
For assistance, please contact our support team directly at [email protected]. They will be able to review your account and provide guidance.
We appreciate your patience.
I was trying to take a proctored exam and despite the pre-check working there was some issue that wouldn't let me take the exam with my laptop come time and I have yet to get any word about it after being told a case was going to be opened.
Thank you for reaching out.
To assist you further, please email [email protected] with the following details:
-Your full name:
- Exam confirmation number:
- A detailed description of the issue you experienced:
Their support team will review your case and provide guidance on the next steps.
We appreciate your patience as they work to resolve this matter.
This is much more difficult than it should be to re certify. Not sure if this is even anything that I need - not clear instructions
Thank you for your message.
For assistance, please contact PSI directly at 866-589-3088 or email [email protected]. Their support team will be able to provide guidance and help you.
We appreciate your feedback and your patience.
I wish i would have found this sooner, but i'm hoping this helps with my retake along with all my other notes and modules, and...
Having to create a second account to purchase practice tests is a hassle. It would be so much more user friendly to be able to use the same account i schedule and pay for exams.
Thank you for your feedback.
For assistance regarding account setup and purchasing practice tests, please contact PSI directly at 866-589-3088 or email [email protected]. Their support team will be able to review your account and provide guidance on how to streamline your experience.
We appreciate your input and your patience.
It's helpful. I think the website is a little confusing to get around but I guess if you're used to it, it would be easier but I don't usually come on here and order things but I like it so far.
Kind of a confusing site. Seemed to be 2 National Salesperson bundles at exactly the same price. I assume i chose the best option.
I ordered a pdf social studies practice test. I never downloaded. I called customer service. The lady said that by her side was downloaded and there is nothing she can do to fix it. I never got it it show in my screen something went wrong do notnleat me download. I asked for her manager but never fix it. I called back nobody fixed the issues. I will never purchase anything from this online store. Waste or money.
Thank you for bringing this to our attention. We’re sorry to hear about your experience.
For further assistance with your order and to have this matter reviewed, please contact our support team by completing the following form:
https://forms.office.com/Pages/ResponsePage.aspx?id=E6crK0uHC0Wl-uRpD_DjykuVSz8CdjVAqWHCXMx9-yhUQlIxQjE3QjJEU00wOThTWlVLWlcxVFdYSS4u
Our team will investigate the issue and follow up with you directly.
We appreciate your patience and the opportunity to look into this for you.
I like it was easy way to learn!
Thank you! I love it so much1!
I mean wth. I havent had an opportunity to use you yet. Then you force a survey on me. So far it sucks. You should do this at the end
Thank you for your feedback. We understand your frustration.
For assistance with your current practice test purchase, please contact our support team directly at [email protected]. They will be able to review your situation and provide guidance.
We appreciate your input and will pass your feedback along to help improve the experience for all users.
Need to see how questions are worded on this practice test because The pass rate of students being able to pass My Lady comprehensive 14th edition test is 100 percent but then cannot pass at PSI test
I think its easy to find and great that you offer a way to help us prepare for the exam that beats the traditional classroom. Thank you
Despite the recent issues with receiving our reports timely, we continue to support using PSI and move forward with renewal. PSI has been extremely valuable to us. The insights and data it provide are truly invaluable, and it continues to be an important tool for our company. While the service issues definitely need to be addressed directly with PSI, the value of the product itself remains very strong. We move forward with the renewal yet also ask for improved communication and responsiveness on their end.
Applying for exam was a quick process. I applied for my exam a month ago and it was super easy steps. Now applying for a practice test.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out!
For assistance, please contact PSI directly at 866-589-3088 or email [email protected].