Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy and straightforward. Nothing to complicated to figure out.
Cursor should take you to the next field, The actual site is fairly easy to navigate though the information about the voucher is confusing. How does someone obtain a voucher?
Great I didn't know any this could be helpful for me for my career development
Charging former students of a public school of $25 to obtain a digital record from the state of California is none other than a prime example of how the state of California milks its citizens for every dollar they can and every single category
Thank you for sharing your feedback.
For questions or concerns, please contact our support team directly at [email protected] or call 1-855-MyHiSET (1-855-694-4738).
They will be able to assist you further.
So far so good - the worst part of it is having to put 50 charachters. The only other issue wa sit was a litel challenging making sur eI was geting the right study pack.
Online proctored exam is a great solution for those who want to take from home. I highly recomend it
Not intuitive and not in Spanish. It is a little bit confusing as well
Quick and easy. It was annoying to have to create an account again even though I created one to schedule my test.
Easy enough. I wanted an earlier addition and I wish it would say that it's not available rather than not having any way to order it.
I just started, so no issues yet. Easy to find what I needed and easy checkout
I am disappointed with the Limited Access to the Barber 475 Questions package. It is frustrating to not have full access to all the 475 questions.
My test is next Friday and I am not sure if the PSI limited access to the Barber Questions is helping me prepare for the exam or not.
The test was worth paying to understand where the exam would come from. It also exposes strengths and weaknesses of your knowledge. You can extend your study per topic if necessary. Meaning go back through the cos book the test will give you the needed areas for study.
My experience was of confidence and understanding of the necessary material to pass the Michigan real estate salesperson state exam.
My first time ordering from PSI today and its been wonderful. Have yet to test the product so we will see.
Everything was so well-organised. The process of getting seated for the exam was smooth as could be. And when the computers experienced a glitch, the staff addressed the situation so quickly and calmly that I didn't even have a chance to panic :) .
No issues was a simple process.All you have to do is follow prompts.
Unsure, haven't accesses the test to download yet… just paid for it.
Thank you for reaching out.
If you need assistance accessing or downloading your test, please contact our support team through this form:
https://forms.office.com/Pages/ResponsePage.aspx?id=E6crK0uHC0Wl-uRpD_DjykuVSz8CdjVAqWHCXMx9-yhUQlIxQjE3QjJEU00wOThTWlVLWlcxVFdYSS4u
They will be able to assist you. Thank you.
I purchased the test and didn't understand that if I submitted it, u would not be able to review the questions. I wanted to use it as a baseline before my scheduled test, and spent the $50, only to not be able to use it for further studying. I understood we would have the question breakdown emailed instead of just the overall score, which is not helpful. I am not happy with the purchase as the answers did not have rationales.
Thank you for sharing your feedback, and we understand your concern regarding the practice test experience.
For assistance with your purchase and questions about the exam review details, please contact 866-589-3088 or email [email protected]. Their support team will be able to assist you further with your concerns.
Thank you for your understanding.
Should support apple pay/more payment types for a more seamless checkout
Answer: May take over 1 1/2 hours on hold with zero contact
Answer: Complete and total scam! Run for your life do not use this company under any circumstances you will not get your certificate or license or whatever you're coming here for! They've taken my money twice and I still have nothing to show for it they've lost my test, a digital test that was watched by video for 2 hours by someone. Please tell me how that happens, now I'm at risk of losing my job because I can't get my license. This place literally is about to ruin my life. Go anywhere but here.
Answer: Impossible. They don't care, let alone bother responding. Crooks


Thank you for your feedback.
For assistance, please contact 866-589-3088 or email [email protected]. Our support team will be able to assist you further.