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PropertyRecs.com

4.7

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PropertyRecs.com Reviews Summary

PropertyRecs.com has a rating of 4.7 stars from 320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PropertyRecs.com most frequently mention customer service, live chat and credit card.

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California
1 review
0 helpful votes
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Fast response
June 1, 2025

It was easy to use the site and get the information that I needed. It was also easy to chat with a representative to close the account when it was no longer needed.

Date of experience: May 21, 2025
New Mexico
1 review
0 helpful votes
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The person assisting me in the Chat box was very professional and resolved my issue quickly. The person's help and thoroughness was greatly appreciated.

Date of experience: May 21, 2025
Arizona
1 review
0 helpful votes
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This business, PropertyRecs.com, charged me a monthly fee of $20 for six months for some kind of membership or access I did not intentionally purchase. I made a single one-time purchase totaling $6 for a detailed property record and history. I never knowingly agreed to a recurring membership and it is my recollection no clear opt-in/opt-out button was displayed during my checkout. I maintain this option, is present, was purposely obscured by the business owner/website author in order to surreptitiously charge individuals intending to make a single purchase. The business denies they made any purposeful attempt to deceive. Upon challenging the business and explaining my position as never having agreed to a monthly charge on my credit card via the website chat function, I was refunded fully for the six months ($20 X 6) within minutes. It is my opinion it was done so quickly, they are clearly used to doing this for disgruntled (i. E. scammed) customers.

Date of experience: December 9, 2024
Customer Service R. — PropertyRecs.com Rep
11 months ago

Hi Geoffrey,

If you haven't received your refund yet, please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

Illinois
1 review
0 helpful votes
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Great work
May 31, 2025

Easy to use through and was exactly what I needed. Will be sure to use again and will also tell other attorneys what a great tool for them

Date of experience: May 21, 2025
New York
1 review
0 helpful votes
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Good Service
May 31, 2025

Was fairly helpful. Hopefully I don't run into this issue again. Thank you I appreciate it again. I did a trial and forgot to cancel but couldn't cancel anywhere customer service Patricia was helpful.

Date of experience: May 21, 2025
Missouri
1 review
0 helpful votes
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Very thorough and trustworthy.
May 31, 2025

I was hesitant to try the service but it was high quality and detailed. Have much more than I expected. Amazing price for trying first time. Will use again thanks.

Date of experience: May 21, 2025
California
1 review
0 helpful votes
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Excellent Service
May 31, 2025

I had a great experience with Propertyrecs.com. The service we easy to use and I was able to get the support I needed from their team.

Date of experience: May 21, 2025
Colorado
1 review
0 helpful votes
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Cancel account
May 31, 2025

The representative was very helpful and quickly resolved my issue. She cancelled my account and refunded the money that had been charged to my credit card account.

Date of experience: May 21, 2025
Tennessee
1 review
0 helpful votes
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Prompt, Accurate Service
May 31, 2025

Within a very short time -- shorter than I had anticipated -- the information I was seeking about my property was provided. The written responses were very courteous and helpful

Date of experience: May 21, 2025
Mississippi
1 review
0 helpful votes
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Customer service
May 31, 2025

I believe much of the info in my report was incorrect, but the response of customer support was amazingly fast and efficient.

Date of experience: May 20, 2025
Pennsylvania
1 review
0 helpful votes
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Customer service rep Jeremey reached out to me after I used the site, was very helpful. I reached out to customer service via the live chat option afterwards and was immediately assisted with my issue by Paul.

Date of experience: May 20, 2025
Montana
1 review
0 helpful votes
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Ryan is awesome
May 31, 2025

Ryan was amazing and super helpful a d fast at helping me do what I needed done. Thank you so much. I will refer yall to anyone who needs yall.

Date of experience: May 20, 2025
Macao
1 review
0 helpful votes
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Great Report
May 30, 2025

I requested a full property report and found it to be extremely thorough. Customer support then reached out to me in case I had any questions. I ended up contacting customer support and they were extremely helpful and very quick to respond.

Date of experience: May 20, 2025
Missouri
1 review
0 helpful votes
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Quick Response
May 30, 2025

The chat was so quick in responding.they were able to access the issue and take care of it all within 5 minutes.

Date of experience: May 20, 2025
Pennsylvania
1 review
0 helpful votes
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Customer support review
May 30, 2025

My subscription was canceled easily and quickly. Fjdjdfkjsdhf; ljkshd; fkljsdlfnk; lsjdhf; ksjdhfk; jsdhf; kjhsdfkj; sf; kjlndkfhsd; jkfhj; slkd

Date of experience: May 20, 2025
Maryland
1 review
0 helpful votes
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I spoke with Jeremy and he instructed me on how to get my "Principal Residency" correct on my Montgomery County taxes

Date of experience: May 20, 2025
California
1 review
0 helpful votes
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Did what I needed!
April 6, 2025

Was having trouble navigating the site for what I was looking for, and Ashley helped me get it done.

Date of experience: March 17, 2025
Georgia
1 review
0 helpful votes
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Just as advertised
April 6, 2025

The report was easy to complete and contained all the details I required. The team even reached out to me afterward to ensure I was taken care of. Great resource!

Date of experience: March 17, 2025
Texas
1 review
0 helpful votes
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Great cancellation process
April 6, 2025

Thank you for the quick cancelation process, I appreciate it, it was seamless, I asked and you delivered

Date of experience: March 16, 2025
Nevada
1 review
1 helpful vote
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Looking for permit
April 6, 2025

Could not find the information I needed. The information provided I already have access to in the MLS and county records.

Date of experience: March 16, 2025