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PropertyRecs.com

4.7

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PropertyRecs.com Reviews Summary

PropertyRecs.com has a rating of 4.7 stars from 320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PropertyRecs.com most frequently mention customer service, live chat and credit card.

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California
1 review
0 helpful votes
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Requested a property record for a $1 charge. Somehow at checkout was charged $30 as part of the volume discount package. Requested a refund and was promptly assured a refund would be snt and confirmed by email.Great Service.

Date of experience: May 23, 2025
California
1 review
0 helpful votes
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Great Customer Support
June 3, 2025

For some reason, I got unintended subscription for a few months. I reached to the customer service. Ryan had graciously closed my account and removed the charges for me. I appreciate the immediate response.

Date of experience: May 23, 2025
Idaho
1 review
0 helpful votes
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I received a charge. I did not expect from this company. I contacted-customer's board and they quickly reversed the charges. I do appreciate company that works to keep customers and potential customers happy. I don't know why I received a charge, unless I simply selected something I did not understand. I will probably use them again in the future because of this kind of customer support.

Date of experience: May 23, 2025
Pennsylvania
1 review
0 helpful votes
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Satisfied SO FAR
June 2, 2025

Ryan was knowledgeable, professional and expedient. However, until I can confirm that my charge is refunded AND no further charges will be incurred, I reserve my star rating at the moment to 3 stars.

Date of experience: May 23, 2025
Customer Service R. — PropertyRecs.com Rep
11 months ago

Hello there,

If you haven't received your refund yet, please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

Georgia
1 review
0 helpful votes
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I requested a one-time address check. I have been debited automatically for the past two months without being notified.

Date of experience: May 23, 2025
Customer Service R. — PropertyRecs.com Rep
11 months ago

Hi James,

Please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

Florida
1 review
0 helpful votes
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Quick and easy
June 2, 2025

I was looking for blueprints, received property info but no blueprints. I asked the assistant to help and received assistance quickly. Amazing

Date of experience: May 23, 2025
Michigan
1 review
0 helpful votes
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Patricia - Rep in chat
June 2, 2025

Quick, efficient and Friendly - and I could sense all this through just a chat! She resolved my issue almost instantly - I was pleasantly surprised

Date of experience: May 23, 2025
Indiana
1 review
0 helpful votes
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Subscription Confusion
June 2, 2025

When I asked for the information concerning my property lines I understood there was a $8.00 charge. I got a recurring charge of $30.00 on my next bill. I did a chat with PropertyRecs and explained what happened and received a $30.00 credit on my bill. So I was a happy customer. Gave a 4 star review because it was unclear that I had signed up for the recurring charge... even though I got a confirmation of the $8.00 original charge.

Date of experience: May 23, 2025
New York
1 review
0 helpful votes
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Great customer service
June 2, 2025

Barbara was great and she was swift with handling my concerns. I give her a 10 in customer satisfaction

Date of experience: May 23, 2025
Texas
1 review
0 helpful votes
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Recommend to anyone
June 2, 2025

I found everything I was looking for. I would recommend this site to anyone who is looking for information about their property.

Date of experience: May 23, 2025
Virginia
2 reviews
0 helpful votes
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Problem solved
June 2, 2025

I had an unknown pending credit card charge. This company was easy to contact through online messenger and promptly rectified the issue.

Date of experience: May 22, 2025
Illinois
1 review
0 helpful votes
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Great Support
June 2, 2025

Great Knowledge and support. Resolved my issues and problems, Helpful and knowledgable. Great customer experience

Date of experience: May 23, 2025
Texas
1 review
0 helpful votes
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Swift easy
June 2, 2025

Use was on point and easy cancellation no hassle thru live chat agent. I didn't think I'd ever need a resource like this but there I was it was very beneficial

Date of experience: May 22, 2025
Missouri
1 review
0 helpful votes
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Issues with account
June 1, 2025

Paul was extremely helpful in answering my questions, resolving the overcharge issue, and assisting me with closing my account.

Date of experience: May 22, 2025
Pennsylvania
1 review
0 helpful votes
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Clarity Needed on Website
June 1, 2025

I ordered a property report for $1. I received a notification that my card was charged $30. After speaking to my lender, I reached out to customer service regarding this charge and was told it was for a bulk order. The rep immediately refunded my money. She was courteous and professional. Clarity is needed on the website as I did not see anything that would indicate I was ordering bulk anything. I only ordered a single property report.

Date of experience: May 22, 2025
Customer Service R. — PropertyRecs.com Rep
11 months ago

Hello there,

If you haven't received your refund yet, please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

Kentucky
1 review
0 helpful votes
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The experience was painless and quick. I asked for the charge for volume discounts to be removed and the response was immediate.

Date of experience: May 22, 2025
Florida
1 review
0 helpful votes
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GREAT RESPONSE TEAM
June 1, 2025

Great Response Team, To close my account. Thanks Patricia! I Recommend for anyone is looking to find details

Date of experience: May 22, 2025
Florida
1 review
0 helpful votes
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Very Helpful
June 1, 2025

Great customer service! Always willing to assist. Answer questions and emails quickly. I will definitely use the service again if needed.

Date of experience: May 22, 2025
New Jersey
1 review
0 helpful votes
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Great customer service
June 1, 2025

There was a mix up regarding charges that they immediatly handled for me. My money was refunded right away.

Date of experience: May 22, 2025
California
1 review
0 helpful votes
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Easy to cancel account
June 1, 2025

Took less than 30 seconds to complete my transaction. I was asked my name and email address. In less than 5 seconds my transaction was completed.

Date of experience: May 21, 2025