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PropertyRecs.com Reviews Summary
PropertyRecs.com has a rating of 4.7 stars from 320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PropertyRecs.com most frequently mention customer service, live chat and credit card.
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The report was clear and concise. The website is very easy to use and the prices are resonable. Customer service is top notch!
Everybody was so good in following up to see if my experience was what I expected and to make sure that the report I received was adequate. Thanks so much it was great.
Pretty straight forward. Just asked a question and they'll get back to me on 12 to 24 hours is what I was told.
Horrible. They manipulate google so they show up high in the google search for property records and make it seem like they are official government services. Tried to pay for the report as an 'guest' and that kept getting declined. I called the customer service and was told I needed an account to get the report. So I signed up and got the one report I wanted which anyone can probably get for free if they weren't duped like me and went to the actual government sources. Then a month later I was somehow locked into recurring charges I never wanted. Only thing not making this criminal is they did reverse the recurring charges when I complained about them
Great information available using this service! With just a few clicks, I was able to get everything i needed and then some!
I needed information. The woman on chat—sorry I missed her name—went above and beyond to help me out. She was very kind and caring.
Sarah was quick to help me and was easy process. It provides ease to my mind in knowing we have great people like Sarah that makes us feel more relaxed when doing online chatting.
I needed a property report and was pleasantly surprised with how easy the process was and how quickly I received a thorough report. Then I received a follow up email within minutes checking to see if I got everything I needed. Great work!
Got all the info I needed on the property but was charged for two months in a row unknowingly. They quickly refunded me.
I came across your website doing property research for an appraisal job. I decided to try it, once, to see what you offer. Was disappointed to learn that everything you offer for a fee, I can find for free through public records. I didn't sign up for a volume discount when I got the minimum fee report. However, I was charged $20 for the volume discount anyway. I requested a refund and cancelation of my account via the livechat service. The customer rep gets 5 stars for not hassling me about the refund. But the company gets 1 star because it's a rip off when I can find the same info for free.
Hi there,
Please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
I found where to find information on my property and I paid the $18 so I could see it but what I was looking for is the actual paperwork when I originally bought the property February 19 77, which 111 Moore Wood Ln. And the piece of property that didn't have an address, but it was attached to our property with our mortgage and I recently sold the Wallace Road piece of property like a flag pole and flag to the right of 111 Marrwood Ln., Wexford PA ******* and now that I sold that piece of property, the buyers would like to come in from Wallace Road and that was what we were told can be done if we ever decided to sell that in the future that the people with that property could make a driveway up to the back property. And that's where I wanna see that it's written in writing so I was wondering about that
I purchased a one-time service but realized they charged me more without my knowledge. I never signed up for anything, so there was a hidden fee or a hidden subscription that they added in fine print. I reached out to them and the agent helped me cancel the subscription that I never purchased, but somehow was there. The agent was helpful and she fixed my issue as soon as I reached out, so that was good.
Hi Lala,
If you haven't received your refund yet, please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
I had an issue and they were able to resolve. It only took about 60 seconds... Customer service was very helpful... 👍👍👍👍👍
I accessed some property records for the one dollar fee mentioned, but later found a twenty dollar charge to my credit card for a data package I didn't order. When apprised of the discrepancy, PropertyRecs responded and promised to refund the charge to my satisfaction.
I was looking for house survey but it didnt go through. I requested for refund and they refunded me. Very fair
Just needed this one report, and customer service was able to cancel my subscription and help process this report. Very Efficient!
Ryan was very helpful in understanding and solving my issue.
Ryan was very helpful with my charge on my account. He was able to fix the charges with my account. Very professional.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Brian,
Please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team