PropertyRecs.comReviews 320

Customer service was very helpful. I expect remedy to be forthcoming.

Great experience overall they are very responsive and easy to deal with

I purchased my property record a few weeks back. A new $20 charge showed up on my CC I did not authorize it was removed when I did the chat. Chat person was efficient. Property Records was not honest in trying to continue charging

Got on a live chat and asked to have it canceled and it was canceled and refunded with no problem thank you very much

The information given upon request was great. I have found this to be knowledgeable.

Customer service excellent.

However I am CERTAIN I didn't choose a volume discount and didn't agree to the $20 dollar charge. I paid for one report and was charged 1 dollar for that. The fact that you have a FAQ about the $20 charge either means you need to make your checkout process more clear, or the company is making money on the fact that people won't discover the charge or won't bother to follow up for a refund.

Extremely pleased with the report, the follow-on communications with Customer Support, and Customer Support's handling of the account.

I was charged 20.00 for what I thought was a one time fee of 1.00 to look up my property taxes.then was told I hit wrong button at check out and was charged 20.00 BE CAREFUL USING THIS SITE

Ryan solved my issue within 2 min. Thank you, Ryan!

Quick. Polite. Professional. I'm "old school" and prefer talking to a real person, however, this exchange avoided being on hold forever and accomplished my goal. Thank you!🙏

Samuel helped me get the proper refund for a charge i did not want. Very polite as well.

Messaged about a charge I wasn't expecting and worked me through the process quick and easy, less than 2 minutes!

I used their service a couple of months ago, and must have accidentally signed up for a "volume discount" package without meaning to. I contacted them today and they refunded the latest charge and closed my account. I was pleasantly surprised!

Fast response, appreciate the help, they were very helpful and friendly

I absolutely loved this site and when I was done using it I was able to cancel without any concerns.

I wanted to research the information associated with my former home. I found w h at I was looking for.

I thought I was buying a single report, not a subscription

Sarah was fast and helpful made the process easy very thankful I didn't have any issues

Amy helped me instantly reverse a secret charge that was added to my account. I hate that this happened at all, so the site is shady. However, the customer service was great.

The refund was initiated, thank you for your support.