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PropertyRecord.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Look up a home valuation report for any piece of real estate in North America. Fast access to any home valuation report you need.


propertyrecord.com
Wilmington, DE, United States
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PropertyRecord.com Reviews Summary

The company exhibits a generally positive reputation, particularly for its responsive and effective customer service, with many customers praising the quick resolution of billing issues and refunds. The quality of the reports provided is often highlighted as thorough and useful. However, a recurring concern involves unexpected monthly charges, with customers expressing frustration over unclear enrollment terms and hidden fees. This lack of transparency has led to dissatisfaction among some users. Overall, while the customer support is commendable, enhancing clarity around pricing structures could significantly improve the customer experience.

This summary is generated by AI, based on text from customer reviews

service
85
value
89
quality
90
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
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Home value report
August 3, 2020

I was very satisfied with the report. The report is very detailed and very helpful. Thank you so much.

Date of experience: August 2, 2020
New York
2 reviews
0 helpful votes
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If you are new to an area, trying to make a decision on a distant property and want to details that will help you make an informed decision this is just what you need!

Date of experience: August 2, 2020
North Carolina
1 review
0 helpful votes
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Search for home value
August 1, 2020

This was a easy and effective way to learn about the value of the house I am living in and considering buying

Date of experience: August 1, 2020
Utah
1 review
0 helpful votes
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Informative
August 1, 2020

Low price and a good heads up to start. With helpful suggestions and accurate knowledge of the home. This site was suggested to me

Date of experience: July 30, 2020
Alabama
1 review
0 helpful votes
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Great Information
July 27, 2020

I was able to find out the information that I was searching for. I would recommend this site to others who may need information on other properties.

Date of experience: July 27, 2020
Mississippi
1 review
0 helpful votes
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Property lines
July 25, 2020

There are no property in report. Want to know where fences should be placed. Don't want to intrude on neighbors property

Date of experience: July 24, 2020
North Carolina
1 review
4 helpful votes
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Lying Scammers
June 1, 2020

They misrepresent the price of their services and then fail to provide the promised information. I had to cancel my credit card and request a new one. This has been reported as fraud to my bank and I will be reporting it to any and all applicable authorities. DO NOT give this site ANY personal information.

PropertyRecord.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 1, 2020
Texas
1 review
2 helpful votes
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Beware
February 15, 2020

I was searching for a particular piece of real estate. I entered the info and the screen came up "WE HAVE FOUND YOUR PROPERTY" and could obtain the info for $1.00. So I entered the info for payment using a debit card and my bank account was charged $18.95. The report was that THIS PROPERTY WAS NOT IN THEIR DATABASE! Why would they say the property had been found, unless it was just to get me to pay?
When I questioned the charge, I was told I signed up for a twelve month period at $18.95 per month, that I could have accidently checked a box to sign up... WHICH I DID NOT CHECK AND I AM SURE IT WAS BY DESIGN OF THE WEBSITE TO DO THIS. They were KIND enough to cancel my contract and say I would not be charged any additional charges. Bottom line is that I was charged $18.95 for NOTHING!

Ronnie Singleton, Greenville, TX

PropertyRecord.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 14, 2020
Belgium
2 reviews
1 helpful vote
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Really helpful
July 17, 2019

Its one of the best site on web about the properties, you can find complete record about any property in your city or town. Great job.

Date of experience: July 17, 2019
Pakistan
3 reviews
0 helpful votes
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Property business
May 22, 2019

It is a graet business to do some thing special.in this business every one can live happy life with there family because it is a successful business.

Date of experience: May 19, 2019
Florida
1 review
1 helpful vote
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I received everything I wanted now I know what changes to make on my property but, It was only supposed to charge on $1.00 so you lied and now charging $18.95
So You Trick people to getting into your site not good at all. False advertisement!

Date of experience: March 7, 2019
New York
1 review
1 helpful vote
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Yep, scam!
August 19, 2018

I was supposed to be charged $1, reportedly, as per website, but was charged $18.95, for a service provided that was not as described. When I texted I was looking for more detailed information, I was told I would get it emailed in a half-hour. I disputed the charges.

Date of experience: August 18, 2018
Nevada
7 reviews
35 helpful votes
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Ok so the reviews about the photos are right and they seem off but the value for the service is still there. I found that for some special properties it was worth the extra $$ - wasn't much at all. You just have to ask yourself if the outgo is justified. If so then you gotta spend it to make it. I had good results.

Date of experience: April 12, 2018
Customer Support T. — PropertyRecord.com Rep
over a year old

Hello Alex,

It appears that you were not completely satisfied with your experience on PropertyRecord.com. My goal is to make sure that all of our customers have an amazing experience. I would like to offer you a full refund for your charges. Please email me at [email protected] and I will do this for you right away.

Best Regards,

Karmen
Manager
PropertyRecord.com

Washington
1 review
0 helpful votes
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Fast and informative I could see the improvements to the property and the large amount of equity she now has the mortgage is still in both are names now i can make her resolve this or I will sue her

Date of experience: January 30, 2018
Virginia
1 review
0 helpful votes
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Was looking for a decent place to live... think I found it! My children will be happy to have a close walk to school.

Date of experience: January 29, 2018
Texas
1 review
0 helpful votes
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Review of website
January 29, 2018

This website is easy to use and informative. I would have liked to have my current
Property tax information on this site.

Date of experience: January 28, 2018
Texas
1 review
1 helpful vote
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Property Values
January 27, 2018

I wanted to know what the property value of our home was and this report gave me exactly what I needed. Worth it for the $1 charge.

Date of experience: January 26, 2018
Illinois
3 reviews
1 helpful vote
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QUICKIE
January 27, 2018

THIS IS A GOOD WAY TO GET A REPORT ON PROPERTY THAT YOU OWN OR WANT TO PURCHASE. THE REPORT WAS PRETTY COMPLETE ON THE PROPERTY THAT I OWN. THIS WAS A TEST TO TO SEE HOW GOOD THIS REPORTING SYSTEM IS/WAS, WHICH WAS WORTH THE PRICE. GOOD PLACE TO START RESEARCH ON PROPERTY.

Date of experience: January 26, 2018
Georgia
1 review
0 helpful votes
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My forever HOME!
January 24, 2018

I thought the $1.00 charge for all the info I received was extremely reasonable. The check list was great. Because there where things on there that I had never thought about.

Date of experience: January 23, 2018
Arkansas
1 review
0 helpful votes
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Good Job
January 24, 2018

This is my house and I wanted to see what info was returned and the current value of the house. The info was 98% correct. Some of the descriptors; for example "mud room" were incorrect but noting of importance was incorrect. All in all a good job and a great price.

Date of experience: January 23, 2018