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The company's reputation is marred by significant customer dissatisfaction, primarily stemming from perceived deceptive practices, high shipping fees, and inadequate customer service. Many customers report feeling scammed due to unexpected charges and poor quality of auction items, leading to frustrations over returns and unauthorized transactions. Conversely, some loyal customers appreciate the variety of unique items available and have had positive experiences with specific purchases. However, the prevailing sentiment indicates a decline in service quality, with a notable gap between past and present customer support, suggesting an urgent need for improvement in communication and transparency.
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I really like websites like this where I can buy autograph stuff one of my new hobbies and they got a lot of stuff here.
Everything is legit and authentic. Good way to snag some valuable merchandise for the low. Also decent giveaways
This site is amazing. Definitely would recommend it to friends. Fast service and quick shipping. Get what you paid for
Awesome company to get sports to movie memorabilia I would recommend this company to anyone that is look for stuff
Great website easy to use and easy to find what you want from multiple daily auctions to the longer auctions.
Awesome two deal with shipping fast good pricing an great product I'm on everyday looking for new auctions
Shipping could be cheaper and faster
Good quality
Sometimes prices can be found cheaper on other sites
Here on Prestine Auction is legit. You can find endless, exciting memorabilia items for one's collection/gifts. 10 plus rating.
Just awesome the bid was good and the shipping was fast wish i could win more lol thanks for lettimg me grow my pc
I have purchased from Pristine for a few years now. Awesome products and great pricing! I would not consider any other auction.
Very prompt on delivery. Nothing longer than a week as long as you do a prompt payment. Q and A option on site to keep you up on how things work. Spent thousands knowing I'm in good hands.
Do not buy from this company. Total scam. They advertise one thing and mislead you to believe this stuff is real. You will not receive authentic stuff. Total scam.
This is definitely a stellar company that has all kinds of different memorabilia. I have purchased a lot of different sporting memorabilia from them. Autographed jerseys, autographed helmets, autographed baseballs, autographed baseball bats and of course some great graded cards. All of the autographed stuff has authentication from JSA or Beckett. Graded cards are done by well known grading companies. The customer service is awesome and shipping is fast. If you have any questions or issues touch base with them and they normally will get back to you on the same day. Definitely a legit company that is 5 Star Company in my book!
If you plan to sell anything don't plan on getting your money right away after the sale It's almost been two weeks since the sale ended…
I bought a baseball graded card and received it. When I opened the package the graded card fell out of the casing
I have literally lost 1000$ with these guys. I bought 4 mystery boxes and 2 were baseballs. The bids go high but you get complete garbage. One of the mystery boxes I paid 250 then had to pays that made it 259 and not one card is worth over 5$. I literally just put my money in a trash bin. None of there mystery boxes should be this bad. Everyone I bought was. I am including a picture of what I received in the 250$ box that I paid 292 for. It's a complete scam. They make it look like you can get good cards but they send trash!
Pristine Auction House is not reputable in any sense of the word. They do not know the Basic stuff that Businesses need to know. How to give a Refund, is something every Legitimate Business knows how to do. Pristine Auction, isn't one of them. A Legitiment Business that is! How does a Business that Sales signed LP's, not know how to package an LP and get it to a Customer, who has already overpaid for the LP. Pristine Auction took a 12 1/4 X 12 1/4 inch LP, wrapped it with 2 pieces of Bubble Wrap, then literally shoved it down into a 12 inch Box? Right. Who could be that Stupid. Well, the people packaging items for Pristine Auction House, are that STUPID! If you want to Purchase something from this Auction House, you better have a lot of time and not need your Money Back. They can't even give a Refund correctly. First, they claimed that they Credited back to my Account with them, which was a lie, now to the Credit Card that was used to open the account, which doesn't even exist anymore. Wonder where this Dumb Business will send it next. Common sense would be to Refund it to the Credit Card that was used to Pay for the item. What do you expect from a Business who can't even put an item in a Box big enough for the items that they Sale. If you can't package an item correctly, how could you ever figure out how to give a Refund Correctly. Stupid is, Stupid does, goes a long way with a business like this. Just wait though, it may have cost me $1300 but it will Cost them at least 10 Fold. Let the Games Begin!
Answer: All items offered in our auction are reviewed by experts for authenticity. All items come with authentication from a leading industry authenticator. Authenticity is guaranteed. If there are any further questions please feel free to call us 602-626-5218 or send us an e-mail [email protected]
Answer: Hi Trey! Thanks for reaching out to us, we do have some official jerseys in auction from time to time but the majority of the jerseys you'll see are custom and do not have any NFL Branding. Custom jerseys are often used in the autograph hobby because they keep things affordable. If you should have any further questions please feel free to reach out to our Customer Service Team at [email protected]. They'll be more than willing to assist you there.
Answer: Thank you Chris! As we are consignment based normal wear is expected with items such as this. We do not produce the majority of our inventory. It is common for consignors to hold signing with athletes and have the decals signed and placed on after for efficiency reasons.
Answer: Hello Chris! Thanks for reaching out to us, all full size helmets come with decals if this is what you are referring to. Do you mind give us an example as to what you are referring to?
The premier autographed sports memorabilia auction house, with hundreds of monthly live auctions. We are always accepting consignments!
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Hi Mike! We'd like to clarify what exactly you are referring to and address any concerns you may have with our auctions. If you wouldn't mind reaching out to our Customer Service Team at [email protected], we'd really appreciate it!