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PriorityTire

4.8

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PriorityTire Reviews Summary

Priority Tire has established a strong reputation for providing high-quality tires at competitive prices, with many customers expressing satisfaction with the value and speed of delivery. Positive feedback highlights the company's efficient shipping and reliable product quality, fostering loyalty among repeat customers. However, some reviews indicate concerns regarding the condition of tires upon arrival, including issues with damage during shipping that affected usability. Overall, while the company excels in customer service and quick fulfillment, addressing shipping quality could enhance the overall customer experience and mitigate negative sentiments.

This summary is generated by AI, based on text from customer reviews

service
119
value
129
shipping
133
quality
121
This company responds to reviews on average within 22 days

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12,536 reviews

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Massachusetts
1 review
0 helpful votes
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Satisfied but not 100%
December 19, 2023

My order arrived early, which was great but unfortunately I was sent a tire of the wrong size. Customer service was decent and set me up with a return label and the tire was shipped back. The next tire also came very quickly and was the correct size. I'm not sure how the wrong size tire gets sent out with 3 tire of the correct size. Overall the situation was resolved in a timely manner but was inconvenient.

Date of experience: December 19, 2023
Team P. — PriorityTire Rep
over a year old

We do apologize once more for the unfortunate error! To explain, we do have precautions to prevent such issues, but when you send out thousands of tires per day a simple human error is bound to happen despite our best efforts to prevent them! Whether the incorrect tire was incorrectly labeled and sorted or simply picked up by accident, we're nonetheless glad that we were able to assist you and solve the issue quickly!

New York
1 review
0 helpful votes
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Very fast free delivery
December 19, 2023

Deliverd fast on time. Great looking and great fit. For the price you can't beat it. Very happy..

Date of experience: December 19, 2023
Team P. — PriorityTire Rep
over a year old

A happy customer makes us happy as well, so we love to hear that everything went well!

Texas
1 review
0 helpful votes
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Quick and as purchased
December 19, 2023

Great easy transaction. Definitely recommend. Fast delivery.

Date of experience: December 19, 2023
Team P. — PriorityTire Rep
over a year old

We certainly appreciate your kind recommendation and will continue trying our best to justify it each and every time!

Utah
1 review
0 helpful votes
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Winter tire
December 19, 2023

You had several winter tires in the size I was looking for. Selecting the tires and checking out was smooth and easy. The tires arrived when I was told they would arrive and all 4 tires came at the same time, which was nice. Tires have been mounted and balanced and so far I am very satisfied with the way they ride and the way the work. I would recommend priority tires to anyone who is looking for good quality tires.

Date of experience: December 19, 2023
Team P. — PriorityTire Rep
over a year old

Your detailed and comprehensive review is deeply appreciated, thank you! We will do all we can to perform even better going forward!

Colorado
1 review
0 helpful votes
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A bad experience
December 19, 2023

I tried to reach out before my tires were shipped out and no response back, I have called 3 times and never received a call back and have also sent e mails trying to send these tires back. I ordered the wrong size

PriorityTire attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 19, 2023
Team P. — PriorityTire Rep
over a year old

Sincere apologies to you, we've been dealing with a marked increase of incoming traffic during this holiday period, we're doing all we can to respond to everyone as quickly as we possibly can! Do not worry, we'll be ready to assist you here and get the issue sorted!

Kentucky
1 review
0 helpful votes
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Easy and quick
December 19, 2023

Ordering was easy and I received my tire quickly! Will definitely buy my tires from here again.

Date of experience: December 19, 2023
Team P. — PriorityTire Rep
over a year old

Our continued efforts are there to ensure that both you and your future self will be most pleased with the decision to shop with us!

Ohio
1 review
0 helpful votes
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Winter tires
December 19, 2023

Fixed my missing item fast, very happy with customer service!

Date of experience: December 19, 2023
Team P. — PriorityTire Rep
over a year old

We are most happy to know that we were able to assist you in a quick and timely manner!

Pennsylvania
1 review
0 helpful votes
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First time I've had a problem with tires from priority tire. The Armstrong tires were out of round and took a minimum of 5 oz to balance. Never put on car.

PriorityTire attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 19, 2023
Team P. — PriorityTire Rep
over a year old

That is certainly extremely unfortunate, but whether it is a newer or older order as well as an Armstrong or any other tire, you can always contact us for help!
We ourselves do not manufacture the tires as a 3rd-party retailer and thus cannot warranty them, but all of the tires are new and should be defect-free - so we can assist you by filling the manufacturer's warranty!
Please do communicate with us regarding this and we'll be happy to get this solved with the warranty process!

Texas
1 review
0 helpful votes
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As advertised
December 19, 2023

I received tires for my trailer and they were exactly what I needed

Date of experience: December 19, 2023
Team P. — PriorityTire Rep
over a year old

Everything being as-advertised, accurate and awesome is the PriorityTire way!

Oregon
1 review
0 helpful votes
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Great price
December 13, 2023

Got the order in a very timely matter haven't had them put on yet will update then.

Date of experience: December 13, 2023
Team P. — PriorityTire Rep
over a year old

We do look forward to your full review and do think that you'll be most pleased!

Pennsylvania
1 review
0 helpful votes
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A+++++++
December 13, 2023

A++++++++ Good tires at a great price very satisfied

Date of experience: December 13, 2023
Team P. — PriorityTire Rep
over a year old

A satisfied customer is the end goal for us, so we're most happy to know that everything went well! Thank you!

Michigan
1 review
0 helpful votes
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Good tires
December 13, 2023

Nice looking tire not to aggressive have not installed yet so can't say much will update later.

Date of experience: December 13, 2023
Team P. — PriorityTire Rep
over a year old

We are confident that you'll only have nice things to say once you do provide us with an update!

California
1 review
0 helpful votes
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Fast shipping A+
December 12, 2023

Ordered my tires got them at a good price and shipping was really fast got them the next day!

Date of experience: December 12, 2023
Team P. — PriorityTire Rep
over a year old

Our shipping teams and logistics always aim to ensure the quickest possible delivery, we're glad we achieved that for you here!

Iowa
1 review
0 helpful votes
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Process went smooth. It was a great Price and Shipped out Fast. Appears to be a good Quality Tire for Money! I Would Buy Again

Date of experience: December 11, 2023
Team P. — PriorityTire Rep
over a year old

We do aim to ensure that every single order provides amazing value in all aspects - so we are most proud to have earned your trust!

Colorado
1 review
0 helpful votes
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So far so good
December 11, 2023

Thanks Priority Tire for the tires they fit perfectly and are everything we wanted in a tire.

Date of experience: December 11, 2023
Team P. — PriorityTire Rep
over a year old

Thank you for your kind words - we do all we can to provide an excellent experience to every customer each time!

California
2 reviews
1 helpful vote
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Great Pricing, Quick Delivery
December 11, 2023

Tire has been dioscontinued but Priority tire had one in stock. Low Pricesa nd quick delivery times.

Date of experience: December 11, 2023
Team P. — PriorityTire Rep
over a year old

We always have a large and diverse inventory, so we are glad to hear that you found the exact tire you needed!

Michigan
1 review
0 helpful votes
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Tires
December 11, 2023

Nice tires and quick delivery. Easy to order and check out was simple. And best of all payments are allowed. I will definitely be ordering again for my truck.

Date of experience: December 10, 2023
Team P. — PriorityTire Rep
over a year old

Our website does offer and accept all kinds of payment options, as we do wish to provide flexibility and comfort to our customers from start to finish!

Massachusetts
1 review
0 helpful votes
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Top Quality at a Great Price!
December 10, 2023

Ordering was easy and I got just what I wanted very fast!

Date of experience: December 10, 2023
Team P. — PriorityTire Rep
over a year old

We aim to ensure top experiences for all of our customers with top quality tires, service and shipping!

Ohio
1 review
0 helpful votes
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Tire arrived.
December 10, 2023

I ordered the tire and they sent it. We were a little bit sad they no longer had like the set we just bought bought at the end of May, but we went with the closest quality and design that we could find.

Date of experience: December 10, 2023
Team P. — PriorityTire Rep
over a year old

Tire models come and go, but through our large inventory and performances we aim to ensure a consistently positive experience for all customers!

Wisconsin
1 review
0 helpful votes
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M/T
December 10, 2023

My tires were delivered with in a week and fit my jeep perfectly

Date of experience: December 10, 2023
Team P. — PriorityTire Rep
over a year old

We're happy to hear that everything went well between our shipping and the tires you chose!

From the business

Priority Tire is an online tire distributor. Our company deals with the sale and distribution of new
Tires available for a versatile range of vehicles. We offer online purchases with free FedEx
Delivery, and local pick-ups where available at our warehouses.
Priority Tire offers a wide range of tires available for sale. Our main focus was the distribution of
Passenger vehicle, SUV and light truck tires initially. However, our product line-up was
Expanded to include tires for trailers, ATVs, golf carts, racing and motorcycle, commercial,
Industrial, and farm vehicles. The broader range of tire types ensures that we are able to
Successfully meet the needs of our customers.


prioritytire.com
Allentown, PA, United States