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PriorityTire Reviews Summary
Priority Tire has established a strong reputation for providing high-quality tires at competitive prices, with many customers expressing satisfaction with the value and speed of delivery. Positive feedback highlights the company's efficient shipping and reliable product quality, fostering loyalty among repeat customers. However, some reviews indicate concerns regarding the condition of tires upon arrival, including issues with damage during shipping that affected usability. Overall, while the company excels in customer service and quick fulfillment, addressing shipping quality could enhance the overall customer experience and mitigate negative sentiments.
This summary is generated by AI, based on text from customer reviews
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I bought 2 tires which were delivered to the wrong address. I called customer service after getting the notification of delivery, but they were not very helpful. They insisted that they could see a photo of the delivery which was a randomn door and that I needed to prove that I did not get the tires. Luckily someone from the apartment where the delivery was made came to my apartment and asked if I had a delivery of tires. This was a very frustrating experience that I think could have been handled differently. Fedex and priority tire should be held accountable for this negative experience.
Informative website helped me with my tire choices for proper fitment on my 07 Silverado 2500 Classic with no suspension mods. I will be ordering from them for my other vehicles replacement tires. No issues at all…
Great efforts are made to ensure that our website is intuitive and informative, we do want our customers to know exactly what they are ordering to ensure maximum satisfaction!
We do all we can to ensure that we provide our customers with exceptional experiences - the lack of issues is the least you can expect from us!
Great tired highly recommend
Great tired highly recommend
Great tired highly recommend.
Your recommendation is very important to us and we deeply appreciate it - we're confident you and all other customers will receive such quality tires from us!
I received all 4 tires in less than a week. Great service. I would recommend Priority Tire to others.
We greatly appreciate your kind recommendation, it's awesome to know that we provided you with the tires you needed in a short time!
Tires were sent quicker than expected and installed the next day. The ride is smooth and just what I was looking for. Thank you. You will have my every time I need tires for my truck.
Great efforts are made to ensure that every shipment goes out quickly and gets delivered in a timely yet safe manner! We do have a large selection of tires as well so we do believe you'll find something suitable for you each time you visit us in the future!
Easy shopping, many choices. Tires arrived as promised, and they met my expectations.
We are most glad to know that we managed to meet your expectations - we'll keep doing all we can to improve and even exceed them in the future!
I bought two Iris Eco tires and, after a couple of days, I went back to their website to check how many more of the same tire were available for purchase. I could not find the tire listed anywhere? Unfortunately, after several attempts to contact customer service about the availability of said tire and, with no one answering the phone...I gave up.
You can contact us at any time via [email protected], as well as of course our live chat and phone number! We do apologize if you could not reach us as quickly as expected, we are currently dealing with a notable increase of incoming traffic. Regarding the tires, it is possible that they have since gone out of stock, but we'll be happy to check of course!
Easy to order. Fast delivery. Tires look good. We havent put them on rim yet, but my husband seems pleased with them.
We are confident that you'll both be most pleased with the tires in the long-term!
All 4 wheels arrived on time! There was no issues with delivery at all. Thank you again.
Safe and speedy deliveries are always found with PriorityTire, we're glad that you liked it!
I heard about Priority Tires from someone in my Jeep group for Liberty's and they said they got decent sized tires on this website and a great price with no rubbing on the Jeep when he turns and I went and got my own! Can't wait to try them in the summer!
We are most pleased to hear this and do appreciate you and your group! There is no doubt that the tires will serve you will in the summer and beyond!
Quick, quality and convenient - you can and should always expect that from us!
Easily the best tire service around. I ordered some beasts (325/65/18) on a Sunday and they were at my doorstep on Friday. They started in Florida and were delivered to Idaho. I now have four wildtraxx landspider tires (10 ply) and they were under $1,000.00. I won't buy tires any other way.
We are most glad to know that we were able to provide you with quality tires at a great value! You can expect future shipping times to be even better, too!
Easy to order and it did not take long for the tires to land on my door step. Many brands to choose from and the website was easy to navigate.
Convenience and accessibility is very important to us, so we love to hear that we were able to deliver the tires to you in a timely and safe manner!
We always aim to provide such a simple yet positive experience, so we do thank you for your kind words!
Ordered a new tire during this busy mailing season and it was here within 3 days...good stuff!
A 3-day delivery is certainly quite good, but we aim for even better using our network of warehouses and advanced logistics! Thank you, we will impress you even more next time!
ONLINE ORDERING WAS EASY, THE EMAILS KEEPING IN CONTACT WERE EASY, GREAT TRANSACTION FROM THIS COMPANY.
We are most happy to know that we were able to provide you with such a comprehensively positive experience - thank you!
Received on time and the tires look great. One set installed and the ride is smooth.
A smooth ride as a result of a smooth transaction, that is something we always strive to achieve!
My whole experience from start to finish went was smooth and easy. I found my new favorite place to purchase tires. Competitive pricing and they're rebates available on certain brands, shipping was fast despite the busy holiday season. 5 stars from me!
We deeply appreciate your earnest recommendation, we truly try to provide each and every customer with greatness and love that we were able to meet our goal here!
Easy to navigate website and to complete order. Excellent communication and tracking. Fast shipping!
Ease of access combined with clarity and streamlined service is important to us, thank you!
From the business
Priority Tire is an online tire distributor. Our company deals with the sale and distribution of new
Tires available for a versatile range of vehicles. We offer online purchases with free FedEx
Delivery, and local pick-ups where available at our warehouses.
Priority Tire offers a wide range of tires available for sale. Our main focus was the distribution of
Passenger vehicle, SUV and light truck tires initially. However, our product line-up was
Expanded to include tires for trailers, ATVs, golf carts, racing and motorcycle, commercial,
Industrial, and farm vehicles. The broader range of tire types ensures that we are able to
Successfully meet the needs of our customers.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We fully understand that you are upset at the apparent FedEx delivery issue, but please understand that we did try to help you and that we simply wanted to understand the situation at hand!
Namely, FedEx is officially stating that they did deliver this to you completely as advertised, even supplying a delivery photo. In such cases we are more than ready to assist our customer, but we do need to get more information about the circumstances so that we can better understand the issue and more efficiently dispute the delivery with FedEx!
We never put the blame on the customer or force them to "prove" themselves, we simply ask them for more information, context about the situation and for any potentially helpful photo, footage or similar documentation.
Obviously we do apologize to you if FedEx did misdeliver the tires, but we do reiterate that we only wanted to help you and figure out a solution!
Finally, we are glad to hear that you did recover the tires successfully and assure you that we will submit this situation through our FedEx contact to help improve quality control.