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PrimeXBTReviews 333

4.7

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From the business

PrimeXBT Crypto Exchange: A Comprehensive Review

PrimeXBT is a leading cryptocurrency exchange that has gained significant popularity among traders worldwide. In this review, we will explore the key features, benefits, and drawbacks of using PrimeXBT for your cryptocurrency trading needs.

User Interface and Trading Experience:
PrimeXBT offers a user-friendly and intuitive trading platform that caters to both beginner and experienced traders. The platform provides a wide range of trading tools, including advanced charting features, order types, and risk management tools. The smooth and responsive interface ensures a seamless trading experience, allowing users to execute trades quickly and efficiently.

Asset Coverage:
One of the standout features of PrimeXBT is its extensive asset coverage. The platform supports a diverse selection of cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), Litecoin (LTC), and many more. Additionally, PrimeXBT offers leveraged trading,...


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PrimeXBT Reviews Summary

PrimeXBT has a rating of 4.7 stars from 333 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PrimeXBT most frequently mention crypto futures, support team and high leverage. PrimeXBT ranks 6th among Investing sites.

service
87
value
76
quality
75
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Pakistan
1 review
0 helpful votes
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It was more concerned with their proprietary platform that could allow using some custom indicators for crypto futures trading…:-? In terms of service, though I never had a problem with them. Everything is prompt, from how support answers on weekends, like on usual, to the trade execution performance on smaller timeframes 5 min or less.

Date of experience: February 18, 2026
Sean G. PrimeXBT Rep
3 hours ago

Hello Ghulam L.,

We're delighted to hear about your positive experience with our service quality, from our responsive weekend support to the reliable trade execution on fast timeframes.

Regarding your specific inquiry about custom indicators for crypto futures trading on our proprietary platform, we thank you for your input. Our team is working day and night to ensure we offer the most comfortable trading environment.

If you need assistance, please do not hesitate to reach out.

Kind regards,
The PrimeXBT Team

South Africa
1 review
0 helpful votes
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Trading experience is diverse
February 26, 2026

Primexbt is not an ordinary CFD broker! They offer a solid bridge between crypto futures and traditional cfd trading. For instance, I trade indices, forex, crypto futures all in the same place. For traders who like diversified markets without switching brokers, TradFi on this broker feels both flexible and efficient.

Date of experience: February 16, 2026
Sean G. PrimeXBT Rep
1 day ago

Hello there Hakeem S.,

Thank you for sharing your trading experience with us! It really motivates us to hear such positive feedback about our services. It pushes us to strive even harder.

We are thrilled to know that you appreciate having access to a variety of markets, including crypto futures and traditional CFDs, all in one place! Our goal is to provide traders with a diverse trading environment and the flexibility to manage different asset classes effectively. Many traders point this out as one of our standout features, and it is great to hear that our multi-asset approach has made a positive impact!

Should you ever have any questions, please feel free to get in touch with our customer service team! We are available 24/7 to help with any inquiries.

Kind regards,
The PrimeXBT Team

Pakistan
1 review
0 helpful votes
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Consolidated below support zone
February 26, 2026

Everyone was caught off guard by the recent slip on BTC, right? I noticed that the price consolidated below the $******* support zone and it was an obvious signal about the next collapse.
Just in case I withdrew some part of my deposit via USDT and the payment process was smooth. They didn't let me down in critical moments. So far it's better to avoid high leverage…

Date of experience: February 16, 2026
Sean G. PrimeXBT Rep
2 days ago

Hello Rehan D.,

Thank you for sharing your observations and experience. We understand that market conditions can shift rapidly, and we’re committed to providing a reliable platform that enables you to act on your analysis with confidence. We’re especially glad to hear that your withdrawal via USDT was smooth and timely, even during volatile market conditions. Ensuring fast, secure, and dependable transactions is a cornerstone of our service.

Thanks for your point about leverage. Responsible trading and risk management are crucial, particularly in unpredictable markets. We encourage all our clients to use leverage cautiously and make use of our risk management tools, including stop losses and take profit orders. If you ever have questions about market conditions, platform features, or risk management strategies, our support and educational resources are available to assist you.

Kind regards,
The PrimeXBT Team

India
1 review
0 helpful votes
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Happy with my decision!
February 26, 2026

Only traders with experience will understand the satisfaction I have knowing that I made the right decisions and opened an account with PrimeXBT. Only they know the feeling when you find a broker and platform and everything just clicks :)
How I found primexbt in the first place was when I was searching for brokers offering no-KYC accounts. There are many, but this offer is still not widespread. Most of the options are crypto focused platforms, and some shady unknown names with which you should think twice before depositing any funds. Primext on the other side looked legit, had regulations (which is totally new for brokers with no-KYC account offer) and it's member of the FinaCom. This platform checks all the boxes for a reliable one. And not only this, the reputation it has among traders is awesome. It's not a broker with 1 or 2 years, but it has been around for a while.
I deposited, I traded, I withdrew… Everything worked and I'm so glad it worked out for me.

Date of experience: February 16, 2026
Sean G. PrimeXBT Rep
2 days ago

Hello there Girish P.,

Thank you for taking the time to share such a detailed review!

We appreciate your thoughtful perspective and are glad to hear that your experience with PrimeXBT confirmed your decision. As you correctly noted, many traders discover us through our crypto capabilities, but PrimeXBT is designed as a comprehensive multi-asset platform with a strong focus on reliability, transparency, and infrastructure.

We also value your mention of our regulatory standards and Finacom membership, which are important elements of our commitment to security and fair trading practices. Hearing that your deposit, trading activity, and withdrawal all worked smoothly is exactly the experience we aim to deliver.

Thank you for your trust in PrimeXBT and for sharing your experience with the wider trading community. We wish you continued success on the platform!

Kind regards,
The PrimeXBT Team

South Africa
1 review
0 helpful votes
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Grinding gold
February 23, 2026

If the gold is the new bitcoin then i like how it worked out for me. It's great that priemxbt had it included in their market range, and can say that scalping here is much more easier comparing to scalping btc. Spread is not wide as it is on BTC and even tho now it's quite volatile, it's still predictable volatile not chaotic

Date of experience: February 13, 2026
Sean G. PrimeXBT Rep
5 days ago

Dear Dean M., thank you for sharing your experience!

We’re very glad to hear that trading gold on PrimeXBT has worked well for your strategy and that you find it more predictable compared to BTC.

Gold is indeed a popular choice for scalpers now, because of its liquidity and relatively stable spreads on our platform, even during volatile periods. It’s great to know our market range and trading conditions supported your approach.

We appreciate your feedback and wish you continued success in your trading!

Kind regards,
The PrimeXBT Team

South Africa
1 review
0 helpful votes
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Im sorry to take 1 star off... it's not enough, education - i believe adding webinars and live tv would make primexbt much better in general.
Right now I read the blog and articles they are very informative in general, but it's still in text format only.
Found my comfort in trading different cryptos and I like the pxtrader 2.0

Date of experience: February 10, 2026
Sean G. PrimeXBT Rep
1 week ago

Hi there Sipho L.,

We appreciate your 4-star, but still positive feedback 😊
We're glad you found your comfortable way to trade on PXTrader 2.0.

We strive to offer a range of educational and analytical resources for our traders. While it's available exclusively through the articles, we made it more interactive by adding relevant visual illustrations, such as charts, to help readers better understand trading concepts. However, be confident that your comment will be passed to the appropriate department for thorough consideration.

Again, thank you for your comment. Feel free to reach out if you have any other suggestions.

Kind regards,
The PrimeXBT Team

South Africa
1 review
0 helpful votes
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Customer support
February 20, 2026

I'd like to say a few words about customer support. When I completed the registration process, they got in touch with me first and explained all the subtleties of their platform and its functionality. They recommended me to test the waters via a demo account, so I followed the advice and to be honest, it helped me to understand how exactly I have to trade on crypto futures. I'm grateful for such responsiveness!

Date of experience: February 10, 2026
Sean G. PrimeXBT Rep
1 week ago

Hello there Nkosinathi Z.,

Thank you for taking the time to share your experience.

We are delighted to hear that our customer support team was able to guide you effectively and help you get started with confidence on our platform. At PrimeXBT, we prioritize providing timely assistance and ensuring that our clients fully understand how to navigate crypto futures trading, and your feedback reaffirms the value of our efforts.

Should you have any further questions or require additional support, please do not hesitate to reach out to our team. We are always here to assist you.

Kind regards,
The PrimeXBT Team

Pakistan
1 review
2 helpful votes
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Trading crypto futures
February 13, 2026

I don't know if it's intentional or not, but crypto futures here seem to have better conditions than CFDs. Now I understand that with their pxtrader 2.0 they wanna unify them, but i think people are different. Those who wanna trade crypto futures would trade it even despite the costs, because thats their choice of an asset. I like trading those because of volatily and if you have the right information, you can predict the upcoming trend.

I am here to compliment primexbt support because those usually answer in a minute or less. Having so many users but still fast support is a massive achievement, and I hope they keep on with it.

Date of experience: February 2, 2026
Sean G. PrimeXBT Rep
2 weeks ago

Hello Adeel B.,

You've made an excellent observation regarding our crypto futures offering. We strive to provide a diverse range of products at competitive prices to cater to the varying preferences and strategies of our global trading community, as you've highlighted. It's great to hear that you value the volatility and opportunities in the crypto futures markets.

We are also thrilled that your experience with our support team has been positive. Providing fast, efficient, and helpful support is a top priority for us, and we are committed to maintaining this standard as we continue to grow. If you have any questions, please get in touch with us anytime.

Kind regards,
The PrimeXBT Team

Pakistan
1 review
2 helpful votes
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Well gotta be alright for now
February 5, 2026

Switched to primexbt, before they exclusively offer trading perpetuals and cfds at one platform (technically it's on different platform, but at one place) Key things worked fine: liquidity, withdrawals by both fiat and crypto, not AI support. Of course, they need to add more tickers… Not now, crypto is a little bit dead. I trade gold and silver. Banal I know…^_____^

Date of experience: January 26, 2026
Sean G. PrimeXBT Rep
3 weeks ago

Hello there Khalid B.,

Thank you for taking the time to share your feedback! It is very important for us to see what our traders think about us.

We are really pleased to hear that you are satisfied with key areas like liquidity and withdrawal processing! These are fundamental to our brokerage, and we take them seriously as we aim to provide you with the best experience possible. Plus, we are always working hard to ensure you have reliable access to various markets all in one place.

Should you ever have any questions, please feel free to get in touch with our customer service team as soon as possible! They would be more than happy to assist you.

Kind regards,
The PrimeXBT Team

South Africa
1 review
0 helpful votes
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Market analytics
February 3, 2026

The way they write their market analytics is indeed good, there are a lot of factors mentioned in the text and they always share what insights we should take into consideration. Ya know I used to not rely heavily on built-in analytics. But after following a few of their recommendations, ngl, I changed my opinion and I can say they're helpful enough to make decisions on markets properly.

Date of experience: January 24, 2026
Sean G. PrimeXBT Rep
4 weeks ago

Hello there Luthando M.,

Thank you for your thoughtful feedback.

We are pleased to hear that our market analytics have proven valuable to you. The research team at PrimeXBT aims to provide well-structured analysis that takes into account multiple market factors, while clearly highlighting the key insights traders should focus on when assessing current conditions.

Our analytics are designed to support informed decision-making rather than replace individual analysis, so it is encouraging to know that combining our insights with your own experience has helped you refine your market perspective.

We appreciate your trust in PrimeXBT and wish you continued success in your trading journey.

Kind regards,
The PrimeXBT Team

India
1 review
0 helpful votes
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Didnt take me long to set up
February 2, 2026

First things first thank you for PXTrader! Ineed a good starting point for any trader.
And thanks for quick payments, the selection is nice.
Futures are interesting because those were new to me, and not anymore. I like the filters too I can choose between various categories, and sometimes I trade no-fee assets too ;) keep adding more please, appreciate.

Date of experience: January 23, 2026
Sean G. PrimeXBT Rep
4 weeks ago

Hello Tariq P.,

Thank you for sharing your experience with PrimeXBT - we’re glad to hear that getting started was quick and straightforward for you.

It’s great to know that PXTrader has been a solid starting point and that you’re enjoying the fast payments, intuitive filters, and the ability to explore different asset categories - including no-fee assets. We’re also pleased to hear that crypto futures, which were new to you at first, have now become an interesting and familiar part of your trading activity.

You may also be interested to know that we’ve recently expanded our crypto futures offering even further. We have listed 40 new crypto futures trading pairs, significantly increasing asset coverage across popular segments such as AI, Layer-1 and Layer-2 networks, DeFi, Infrastructure, Meme tokens, NFTs, Metaverse, and Payments. Newly added markets include actively traded assets like CELO, DASH, DYDX, EIGEN, SNX, ZK, ZRO, as well as trending tokens such as HYPE and PUMP. These markets are available with competitive trading conditions, including 100–150x leverage on most pairs, and up to 400x leverage on BTC and ETH.

This expansion reflects our ongoing focus on providing traders with broader market access, strong liquidity, and cost-efficient trading conditions.

Thank you for being part of the PrimeXBT community and for your kind feedback.

Kind regards,
The PrimeXBT Team

India
1 review
0 helpful votes
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Some primary education is here
February 1, 2026

Research section is there, and some articles are present... like how to trade silver and that, good that they dont only focus on cryptos. But its not a compelete academy and they can set this as their 2026 plan.
What they keep doing is adding more futures like recently and i'd apprecaite more zero-fee assets, not only temporary but for permament basis as well.

Date of experience: January 22, 2026
Sean G. PrimeXBT Rep
4 weeks ago

Hello there Chaudhry B.,

Thank you for taking the time to share your thoughts!

We are thrilled to hear that you find our educational content helpful, especially the insights that go beyond just the crypto markets. We are always working on expanding our learning resources, and we are committed to making our services even better for you!

We also really value your feedback on our fee structure. Our goal is to empower our traders, which is why we strive to offer the best fees possible to help you maximize your profits! It is great to hear that many of our traders appreciate our low fees.

Should you have any questions or need assistance, make sure to get in contact with us as soon as possible!

Kind regards,
The PrimeXBT Team

Pakistan
1 review
0 helpful votes
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Everybody talks about these fees. 0.01% maker is lower than on Binance and so on… For me the true value was in how the leverage could be used. Depending on the asset and its current volatility, I managed to allocate a part of the account or the whole balance, in margin and isolated modes, respectively. Great way to keep a solid rm, even at times of unpredictability. On top of this, I could easily change the ratios while trading… Generous ration! X Up to x500 for bitcoin for example.
In fact, since I joined, only in last months I had a stagnation, but overall it was only account's upward growth^_^

Date of experience: January 20, 2026
Sean G. PrimeXBT Rep
4 weeks ago

Hello Shahbaz B.,

We appreciate your thoughtful and insightful comments about our leverage system.

Indeed, we focused on delivering efficient trading conditions, including fees and leverage. We recognise the volatile nature of the crypto market, where risk management is crucial to traders’ performance. That’s why we offer both cross and isolated margins to better control each position when trading perpetual futures. Furthermore, we allowed our traders to determine their own leverage ratios, setting appropriate levels based on their deposit, trading goals, and risk tolerance. Good news: traders don’t need to go anywhere to initiate these changes; they can adjust settings directly in the platform in a few clicks.

Stories, like yours, serve as a good illustration that everything is possible with the right approach and suitable trading conditions. We’re sincerely happy for your achievements!

Kind regards,
The PrimeXBT Team

South Africa
1 review
0 helpful votes
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High leverage on BTC and ETH
January 28, 2026

Dammit... I somehow missed that. Why nobody talks about how high leverage PrimeXBT offers on BTC and ETH. I can open positions with 500x and 400x leverage respectively. I was really surprised because even other top-tier crypto exchanges can't boast of such benefits... With proper risk management, I can make most of them effectively!

Date of experience: January 18, 2026
Sean G. PrimeXBT Rep
1 month ago

Hello there Elam G.,

Thank you for sharing your experience.

PrimeXBT does offer access to high leverage on major crypto assets such as BTC and ETH, which can be an effective tool for experienced traders when combined with disciplined risk management. Our goal is to provide flexible trading conditions that allow clients to adapt position sizing and strategies to different market environments.

At the same time, we would like to emphasize that high leverage significantly increases both potential returns and potential risks. We always encourage traders to carefully assess their strategies, use appropriate risk controls, and trade responsibly.

We appreciate your feedback and thank you for choosing PrimeXBT.

Kind regards,
The PrimeXBT Team

India
1 review
0 helpful votes
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Now it is called PXTrader 2.0
January 27, 2026

Noticed that one day the name "Crypto Futures" just disappeared... i was like "what is going on"...
Then checked the update from the broker, now it is called PXTrader 2.0. WHen I first checekd, I didnt understand what was changed, all was and still is the same... the same functionality, the same TV chart... same crypto futures, same leverage... but, turns out the plan is to unify all in one hub... in the future... when? Idk, but the idea is interesting.
I just dont wanna lose TV charts, and leverage I have. Also, it aint just crytpo, I also check the commodities, take for example the recent silver boom - spectacular run...

Date of experience: January 17, 2026
Sean G. PrimeXBT Rep
1 month ago

Hey Danish M.,

Thank you for the feedback.

PXTrader 2.0 is primarily our branding and structural step toward unifying crypto, commodities, and other markets into a single trading hub over time. All the core elements you value (TradingView charts, leverage, instruments, and execution) remain unchanged. There are no plans to remove them.

The goal is a smoother, more flexible experience as new features are added gradually, without disrupting existing workflows.

We appreciate you trading with us and sharing your perspective. Thank you!

Kind regards,
The PrimeXBT Team

Singapore
1 review
0 helpful votes
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They proved to be a speed platform
January 22, 2026

Nothing was freezing, no delay in each service I tried. For me and my trading style it was critical. When you work with crypto and do it with some volatile coins, each second of delay might cost you $$$. I didn't have problems on the trading end. Smooth execution of both pending and market orders, forgot about slippage in usual trading time. On other processes, the situation was also good. Support answers basically 24/7, withdrawals are made within indicated timeframes. It didn't take them long to approve my requests thankfully!

Date of experience: January 12, 2026
Sean G. PrimeXBT Rep
1 month ago

Hello there Devraj L.,

Thank you for taking the time to share such detailed feedback! Your insights really inspire us to keep pushing for improvement.

We are thrilled to hear that the platform’s speed and performance met your expectations! We know the crypto market can be a bit wild, and timing is everything, so providing a stable experience with minimal delays is a top priority for us. It is fantastic to know that this positively influenced your trading experience.

We also truly appreciate your kind words about our support team! We are always striving to ensure timely assistance. If you ever need help during your trading journey, do not hesitate to reach out!

Kind regards,
The PrimeXBT Team

India
1 review
0 helpful votes
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The buzz around crypto...
January 21, 2026

Crypto market is dynamic, I am not into that much, but I follow for sure the leading ones. So also read abt big crypto exchanges, and somehow stumbled upon PrimeXBT. It was written in some of the reviews that it even had better dees than binance... I was a bit skeptical abt it, so did my own research: went to the website, and... turns out it is true. The fee strucurre is so on crypto futures. Really good, but apart from crypto, there is wide array of other cfd trading instruments as well - my fav ones, so I opened an account.
Deposited 1200 dollars via binance pay..., all went well, however, I dont have many options to fund, turns out that it is based on coutnries, some countries have more options, some less... and I am not so lucky...

Date of experience: January 12, 2026
Sean G. PrimeXBT Rep
1 month ago

Hello there Uday H.,

Thank you very much for sharing your honest feedback with us.

We’re happy to know you could explore new trading opportunities in terms of transparent and cost-effective crypto futures, as well as your favourite CFD assets. Our main goal was to provide versatility in assets, so every trader could trade what they thought suited them best. Along with asset diversity, we emphasised low trading costs, which our traders have already recognised in reviews and forums. Spreads for our CFDs start from as low as 0.1 pips, while crypto futures can be traded with just 0.01% maker fees. This is a part of our mission to empower traders to boost their trading performance.

Regarding payment methods, we offer both fiat and crypto for deposits and withdrawals. While available options can vary from country to country, we tried to give access to the most convenient and widely used ones.

Your comments and suggestions are taken into account, and we’ll continue to develop our service to ensure even greater trader satisfaction.

Kind regards,
The PrimeXBT Team

California
1 review
0 helpful votes
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They got me
January 21, 2026
Updated review

Going to use this opportunity to talk about ciphertraces(dot)com. They saved me from being bankrupt. I was told to invest and lost huge amount of money. Contact them if you need help regardless in case of scam

Date of experience: December 24, 2025

Got conned
January 11, 2026
Previous review

Going to use this opportunity to talk about ciphertraces.com. They saved me from being bankrupt. I was told to invest and lost huge amount of money. Contact them if you need help regardless in case of scam

Date of experience: November 18, 2025

I got scammed
January 11, 2026
Previous review

Going to use this opportunity to talk about ciphertraces.com. They saved me from being bankrupt. I was told to invest and lost huge amount of money. Contact them if you need help regardless in case of scam

Date of experience: December 8, 2025
Pakistan
1 review
0 helpful votes
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Market research
January 21, 2026

Even though they don't run any online webinars unlike other brokers, here you can find a lot of insights in the market research tab. I recently read their analysis about BTC. It kicked off the new year with a big momentum, the price finally raised from $85,000 to $92,000. It's so underrated, guys. If you want to become better at trading, reading primexbt researches is a must have! They tell only the most essential information and share with global changes!

Date of experience: January 11, 2026
Sean G. PrimeXBT Rep
1 month ago

Hello there Mohsin M.,

Thank you for sharing your detailed feedback.

We appreciate you highlighting the value of our Market Research section. Our analytical content is designed to focus on essential market drivers, key macroeconomic factors, and meaningful price dynamics, helping traders better understand broader trends rather than short-term noise.

While we do not currently offer live webinars, our research materials are continuously updated to provide timely insights across major markets, including cryptocurrencies such as BTC. We are glad to hear that our analysis helped you better assess recent market momentum and global developments.

Thank you for recognizing the effort behind our research and for choosing PrimeXBT as your trading platform.

Kind regards,
The PrimeXBT Team

Mexico
1 review
0 helpful votes
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Most things I like
January 20, 2026

Starting with things I not like here:
Only that they have high volume requirements for vip1 and vip2 levels.

What i Like is more:
Pxtrader 2 idea to collect everything together
Low fees still 0.01% maker.
To be fair about my negative remark tho, even 0.045% base fee for taker is low on its own and doesn't take up much of your balance.
Nice to be able to trade with a regulated broker with nice reputation, cheers!

Date of experience: January 10, 2026
Sean G. PrimeXBT Rep
1 month ago

Hello Noel A.,

We're thrilled to hear that you are excited about the vision behind PxTrader 2.0 and its unified platform approach. Our goal is to create a seamless and comprehensive trading experience, and it's great to know this resonates with you.

We also appreciate your positive remarks on our low fee structure. Our aim has always been to provide competitive pricing, and we're glad you find the 0.01% maker fee and the 0.045% taker fee valuable. Your understanding that our fees are designed to be efficient and not erode your trading balance is exactly what we strive for.

Regarding your point about VIP volume requirements: we acknowledge that our VIP tiers are designed for our most active traders. We constantly review our structure to ensure it provides value across all levels of engagement.

Kind regards,
The PrimeXBT Team