Thank you Brooklyn for an awesome customer service. I am a new customer and I will definitely continue to shop here!

I had an issue with my order not being delivered. Special thanks to " Umar A" was real quick & assured me my funds will be sent back to my account.

I had ordered 3 items on August 25-28 & the estimated delivery was September 2, it is September 12 & still haven't received an email or update abt my order. So, I went to ask for help from customer service. Umar A. Helped me & he had great customer service! Thank you sm Umar A

I had an issue with my order and I got a response next day. The person who helped me "Hannah" was real quick and guided me through the entire situation- it was handled professionally and in a timely manner. I'm a happy customer!

Recieved a faulty item and messaged the facebook team. The reply was very prompt and issue was resolved. As a result i remain satisfied with PLT. Special thanks to Liam

I had an issue with my order not being delivered... Sultan responded quickly & assured me my funds will be sent back to my account. My concerns were heard and fix promptly

Received a faulty item so contacted the FB page, Naz was more than helpful and got me a replacement send out straight away.

Great customer service and prompt responses in regard to returns. The agent I spoke with, Hamzah responded fairly quickly and sorted out any issues I had!

I had a bit of trouble with my item but I spoke to Umar A in customer service an it was resolved very quickly. I got quick reply's from them. Best customer service I've had!

I missed a delivery so I contacted PLT to figure out where my package was at. Sabbah was fast to respond and very helpful in locating my package.

I had received a faulty item and Jamie Lea was very helpful getting me a refund. Hassle free! Thank you

I didn't receive my order and she helped me resolve it so quickly with no headache or pain! Appreciate it wow! Thank you! Was upset about my order but the quick resolution made me feel better

I had trouble with my order, so I messaged the pretty little thing fb account and got a reply within half an hour! Which was very helpful a life saving. Big ups to Heather and Jessica for helping me out!

I just wanna say how awesome Melody was with her great service and super quick response. She dealt with my situation extremely quick and my refund came through within hours. Extremely happy.

I thought my package was misplaced - it wasn't, but PLT was very easy & sweet about attending to my needs. Melody was a great help!

I inquired about the availability of an item via Twitter, and she was able to look up everything. She answered my question swiftly and sweetly. Amazing customer service.

I was unhappy with the quality of the item, and customer service (on Twitter) was lightning fast in resolving the issue, Beth S was very helpful and refunded me the item. This makes me way more comfortable in purchasing from them in the future should anything go wrong again.

My item was received damaged so I reached out to PLT customer service through their live chat and was transferred over to Zoe. She was able to review the problem and offered me the support that was needed in a quick and efficient manner. Thank you again Zoe in providing such an amazing experience for me regarding this return!