On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
T Shirt was great, Disappointed with Sweatshirt Quality of fabric and Color not what shade expected. Because was custom, was Loss of Cost. Not wearable...
Easy to use site. Flexible. Not official stuff, but the LTU bookstore online doesn't have what I needed.
Easy to use site. Sweatshirts came as desired. Good quality. Fast service.
Order took a while to arrive and material is not what I expected but I'm satisfied with product.
Quality, great price. Delivery as described, great customer service.
Hats are too big for my head. I need a small 🧢 hat. The front of the hat at the around the bill doesn't fit properly. Too much space from the corners of my head.
Found a birthday gift at Prep Sportswear and wanted to exchange it.
Crickets! No Customer Service!
All Sales Are Final!
Warm and fuzzy all over.
Order was fulfilled quickly and product was as described. Bought my mom a sweatshirt so she can cheer on her grandkids at their sporting events in their team colors. She loves it!
My order was completed quickly and shipping was fast! The sweatshirt is as described.
Fast shipping and great prices! We didn't have any problem with our order.
It was easy ordering. Shirts were true to size! The shirts arrived in a timely fashion. Thank you
The yellow was lighter than expected, but overall the sweatshirt looks great.
I was super excited to receive my order pretty quick but, that was short lived. The shirts and sweatshirts we ordered run small and the fabric started pilling after the first wash.
The item was received as described and it was shipped in a timely manner.
Just as described, but you should not require 50 characters to describe your experience
Ordering was easy and had no problems with what I ordered.I love my sweatshirt
No problem ordering, but this is a gift so I don't know how well the product is.
Great selections and website easy to use website was easy to navigate and my order was great
Items look great & shipping was quick. Easy to order and great communication!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members