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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Good selection & received quickly. Good quality & nice choice of colors.
I completed shipping information yet kept declining my phone number. However, I was finally able to place order
I wax surprised with the variety. Easy ordering, and quick delivery.
Had loved buying my Seawolves items here, but then didn't offer a specific decal so left. Been awhile since I checked and saw that decal was back! Damn happy! Thanks Prep Sportswear.
Easy to order. Nice quality! Thank so much. I would order from them again
Looking for specific high school product. Found it easily.
Sweatshirt color & design was just great! Thanks to all who work hard to make good products!
Easy to navigate website, delivery was pretty speedy. Thanks
Product came as ordered! Delivery time was as long as expected! Would order again from here.
It was great. I love how you can preview your exact item before you purchase.
Excellent experience thank you for a fantastic job on my sweatshirt
I ordered 2 hoodie sweatshirts. Excellent quality, exactly what I expected and wanted. Online designing and purchase was quick and easy. Shipping / delivery was fast. I will order again.
Brought back school days. Looks and feels great. Playing days flashback
I loved the merchandise I ordered last time. Expensive but good quality
First time it would not let me confirm the order
Nice shirt, fit just right! I have purchased before. I always hang them up a little damp so they don't shrink.
Delivery said was put on front porch…was not received…sent an. Email and item was replaced within the week!
The website is easy to access. The size chart and quality of material is legit!
The item was far too small and now I'm stuck with it. That is not great customer service
It was fine it was fine it was fine it was fine it was fine it was fine
Ordered maroon high school polo shirt to wear to football games.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

