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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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One of the hats the logo was miss centered. Very crooked and noticeable
Fast shipping high quality sweatshirts. Thank you!
There is a press line all the way around the shirt and I'd like a new one. This one is ruined.
Great experience and super fast shipping. Everything arrived correctly and on time
Signed up for discount and provided email. Never received a code nor saw a place in the shopping process to enter a discount code.
Signed up for discount and provided email. Never received a code nor saw a place in the shopping process to enter a discount code.
Great service, got order quickly and shirts are very nice. Kids love them.
The shirts were fine but I thought the shipping cost was a little ridiculous….$15
Very accommodating and such an easy process! Will be ordering again soon
Finding what I needed was very easy. The customization was fun!
Finding what I needed was very easy. The customization was fun!
Very Thank you it came very promptly and everything looked really good.
Had the college logo i was looking for, ordering was easy, i was allowed to look at my order before it was shipped and i received the several items i ordered within 10 days of ordering. Great service!
Overall, I am very satisfied with how easy it was to choose my school of choice, place my order, and the prompt delivery. Highly recommend!
Awesome prices good deal
Great selection
Great website
I really like the high school concept.And the customer service has been great thanks
Looks like on the t shirt I ordered the ink was slightly smeared
The item I wanted was not available in the size I wanted.
The item I wanted was not available in the size I wanted.
Thank you so very much for the replacement! I will definitely be ordering from you all again! Thank you for the great customer service!
The back-to-school shirts I ordered for my kids arrived very quickly!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members