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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Easy site to use. Product is good quality but could use grommets so it could hang from a flag pole.
Easy to find what we wanted on the website. Product came quickly
Ordering was easy, the product arrived promptly to me and the quality was great!
Great it was amazing! Thank you for your service! My family really liked the t-shirts
Great site and easy to find what I'm looking for and to check out
Great site and easy to find what I'm looking for and to check out
Great services love my items definitely buy again thank you
Good good good good good good good good good good good good
It was fine. The products themselves were not the greatest. You can see iron marks all over the shirts.
Great and quick website so easy to use had everything that I was looking for
The clothes are smaller and thinner than advertised
Lots of options, easy to order. I like that they updated me on processing and my order got to me quickly.
Good material and nice balance of letters. I love it
Great Products! Easy to Buy. No Hassle! Easy Delivery. Great Options to Choose from.
Excellent quality and price for a college logo hat.
I have been ordering school/sports apparel for sometime. This is honestly the best I have bought!
Easy, simple ordering form that doesn't have any hidden parts that need to be filled in.
Easy, simple ordering form that doesn't have any hidden parts that need to be filled in.
I got busted by my school for using your service. You do not have a license to sell branded merchandise.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

