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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Awesome selection, get it made quickly as ordered.
Really cool designs, easy to order and see your design
Checkout was easy and I appreciate that you had a decent size chart.
Already did a 5 star review two weeks ago no need to send more
I love how many options there are. There are a few, however, where the color pictured is not available. I also wish there were more items that are 100% cotton.
I really like all the customization options and being able to see what it will look like.
Great experience, shipping a bit high and sad my shirt was sold out
It was a Christmas gift for my grandson
Look like good quality
Was pleased to see Cal State Hayward items available. Placed order for one CS Hayward T and one military cap. Both were shipped promptly, and were as-ordered and good quality.
Thank you for making Cal State Hayward items available. I hadn't seen them for years.
I really appreciate the easy cancellation process. I inadvertently ordered the wrong size. I was able to swiftly cancel my order and re-order. No hassle!
Appreciate product description and customer feedback. This information helped me with my selections.
The shirts were gifts. They were well liked. The shirts fit smaller than true size and it took a bit to get the delivery. However everyone was happy. I will order again
I am happy I was able to order Coleman sweatshirts online. I live in Green Bay but my step kids go to Coleman so be nice to wear there HS team here.
I'm pleased with the service I have received Greg Stewart with Customer Service was excellent and prompt. He is the reason I'm ordering more today. Get employee you have
I received my order and they are very nice sweatshirts. Would order again
The process was and has been quick and easy; I am a repeat customer.
Quick and easy. The website offered enough choices to make my decision comfortable.
Found the perfect gift on Prep Sportswear site. Recipient was very pleased with alma mater logo and quality of both gifts.
Quick & easy. Glad you carried the shirt I wanted.
A lot of options and very responsive website! I loved the sweatshirt!
Great variety of products and they come out exactly as pictured. I have ordered several different things and have had a great experience every time.
Would have been 5 stars however I had tried to place this order 3 times on my phone and it would go through the whole process then never moved past shipping a payment information. Almost gave up. This is a site that you apparently must use a computer to order from.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members