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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Great selection. Easy transaction. I will be a repeat customer.
Easy to use and found my daughters college easily.
My shopping experience was great. I found exactly what I was looking for. Thanks!
Great, easy to purchase and was delivered before the holidays.
Frustrating because I had a coupon code and had no place to enter it. I think the price--30% is not what I expected for Cyber Monday. But overall the website was easy to use.
All items were exactly as displayed and ordered accordingly. Variety of lettering, year, colors, and sport very impressive for selections.
Was happy that there were choices for scrips on tops
It was easy to find the school I was searching for. Good selection. Quick delivery
1st order was damaged but had no problem replacing!
Easy ordering and quick delivery. Receiver liked t-shirt!
I got my order on time…pleasantly surprised. The custom job was well done as well.
Love the selection of the different types of logos
Love the choices you have and the delivery was very quick!
Easy to use online shopping. Great product selection navigation with assist to select size.
Shipping is ridiculously expensive. It also took a while to be delivered. But it was nice having options to choose from for the apparel
I've placed numerous orders with Prep Sportswear. I love the various designs and the quality of the shirts/sweatshirts. The items are very reasonable and the final product is always as shown on the website.
This is the premier website for ordering team gear. Lots of shirts, designs and colors to choose from at reasonable prices.
Lots of options to choose from. Love that you can see your changes and adjustments before purchasing.
Fast and easy checkout. Found exactly what I was looking for.
Great products with easy check out. Great customer service.
When you click on women's t shirt showing "Oyster Bay", it shows "Oyster Bay Baymen" as the t shirt. Being sold. This needs to be corrected.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members