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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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When we were trying to put our order together, we kept getting items added to our cart that were not our items. They all said "Campbellsport" on them. And our items were being removed from our cart, even though we were not removing them. It seemed someone else was in our cart or we were in someone else's cart. We restarted our computer and that fixed the problem.
Great customer service! When we discovered that 1 of the 2 sweatshirts we had purchased was a little small, rather than send back for an exchange, they sent the new size, free of charge. Thank you!
The sweatshirts came out great, my nephews love them! Great selection of logos and styles to choose from. Thank you for doing such a great job.
Very nice quality and service especially during the holidays
Easy app, great shopping experience. Love what I bought and will look for more on the site when ready to make another purchase.
Easy to use, lots of variety, nice design choices, good quality sweatshirts
It was easy and found what a had in mind here where I had not found it anywhere else.
It was easy to shop and checkout. I got the items that I wanted. My parents loved their gifts. One of the managers or workers helped me change my shipping address within a day.
Awesome! No issues, other than time it takes to get delivered…but I understand that's currently a problem everywhere.
Easy ordering, prompt delivery, happy with my order.
I spent $364.42. Shipping should be free! You should also be able to create an account and go back and see your order history online, similar to Amazon.
A little pricey and should have free shipping if you spend a certain amount
Love the variety of designs available for university spirit wear
All good, but I do not like the sneaky little check mark boxes that sign you up for tons of unwanted emails-which I now have to opt out of... sheesh.
Pretty easy sailing! I was able to navigate the site, select my merchandise, place my order and wait with ease. Everything came in a timely manner and was packaged appropriately. The hats fit nicely and seem to be made well.
So easy. Exactly what I was looking for!
Just wish items said Hockey instead of ice hockey.
Why was my billing address asked for twice. I hope it goes to the right address, the shipping address
Every thing was perfect, no issues at all and it arrived in time for Christmas
Very nice website! Excellent products and delivery was timely. I would shop here again.
Easy and good selection. Quality was good. Was as I expected
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members