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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Love Prep Sportswear. Love that I can customize my own.
He has had a lot of compliments about his pants with his name in them. The high school basketball Coach wanted to know where he got them from, so I gave them your information.
Good selection of sizes, styles, and fonts. Plus. Sale prices are enticing.
Great selection. My kids love their new sweatshirts and t-shirts from the school I attended. Thanks for having Loyola Marymount gear available on your site.
Awesome site, great prices and super options!
Great quality, and my wife loves the crests
Had in stock everything I wanted and was delivered before Christmas!
This is my second sweatshirt i have ordered and 12.48 is ridiculous for shipping Should offer free shipping! It is the holidays, sure would be nice to offer free shipping along with 30% off
Too much for shipping - should have been free- only ordered cuz im afraid i wont get in time
Had the products I was looking for but, in my opinion, shipping charges are outrageous!
The order was perfect and I don't have 50 words to say!
Easy ordering. Wasn't sure how long order processing would take but ended up
Getting my order in time!
I loved the 30% off -shipping is kind of a monster.
Easy and love that we can choose color and logo combinations!
It ok, but don't like to be prompted to write more
Love these sweatshirts. Great gifts for people who have everything. Great selection.
Gald to be able to get items outside of school sale times... easy and good customer service
Easy to order and lots of different choices of styles
Great experience. I was pleasantly surprised that there were so many options to choose from. My husband loved get one of his High School sweatshirts!
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

