On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Great workmanship just a little small for a large but we will
Order another in XL to compensate.
Easy to find what I wanted and easy to complete order.
It was very easy to find what I wanted and there was a large selection.
Easy experience with lots of options! Very satisfied!
Two items were too large for grandson, very disappointed they could not be exchanged!
Love the variety of sizes. It was hard finding youth sizes for our local Clarkson University. But I finally found them on your site. Thank you!
My order was wrong. The personalized name on back of shirt was switched to the XXL shirt instead of the XL shirt.
So far so good. I don't know when this will arrive, though.
Good so far it was great
I like how fast it come bring it was in Dec.
Good nice selections good feeling masks ice selection
All was good, it was as I ordered and what i expected.
Great site. Glad i found it. Everyone enjoyed their gifts from me this Christmas. Again thanks for the site.
Super good product! Surprise I could find the products from Quebec bulldog!
Very easy for older folks. I am an older customer and your site was very easy to use.
Shirt came with print issues, customer service was awesome to deal with and shirt was replaced quickly and with no hassles
Easy to use and came fast. Shipped directly to my daughters home.
The search function is kind of annoying/not intuitive. The live chat was incredibly helpful though.
I really hate paying for shipping! Most sites do not charge chipping, Shirt ran very small!
Used previously. Quick turn around and reliable. My great nephew loved it.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members