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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Online order process is simple. I received my order within a reasonable time, considering the delays with Christmas holidays mailing.
Very easy transaction. Very good selection of products to choose from.
I am very pleased with my order and would highly recommend your company.
Very Kool Site. Easy to use and delivery time was excellent. However when you go order a size then go back to add another size it takes you back home so you need to go back to sport specific and then to the design each time.
Still likes the experience
I had no problems navigating the shopping and the site. Found everything that I wanted.
Easy to navigate website and checkout. Sweatshirt arrived exactly as described and was enjoyed by the recipient!
Good site would use it again and any problem i had we were able to fix it pronto... I am im pressed with your professional service and i promise i will be using it again... THANK YOU.
There are no shipping options
I received my order in time for Christmas and the products were satisfying.
Easy to navigate & make selections. Nice selection of products to choose from.
Organized & detailed and arrived in a timely manner.
Ordered and got in time for Christmas - Good quality
Great Service and Great quality. Just becareful with sizing. Some items run a little small
Was Good experience using the site! Plenty of options of products for my school!
You need to have a step by step instruction for placing orders. The finished embroidered sweatshirt was excellent. Exceptional quality of the fabric and embroidered appliques. 5 Stars!
Good experience. Only difficulty I had was when looking at an item, say a sweatshirt, I couldn't figure out how to go back one level to all sweatshirts, rather I'd either get back to all options for that team or have to pick the team again.
Easy to use and it had what we needed for Christmas
Quick easy ordering, and suprised that you have not so well known schools
Wanted two youth items that are sold out. Checked days later and were available…. I got them just on time for Christmas.
Just received my order. I was surprised how bad the stitch quality is. Lose and uncut thread here and there, uneven and missing stitches.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members