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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Ordered mens 2xl but it is much smaller than all my other 2xl sweat shirts not happy feels like an XL wished I got 3 xl
Was a simple process. No problems. Was received as ordered.
Not happy with the color yellow as looks more orange yellow, too bright on orange side. Some lettering is wrinkled so will probably peel soon. Paid a lot esp in shipping.
The hoodie is so soft and did not shrink in the wash. My son has worn it multiple times already and had lots of teammates ask where he got it from.
Took longer than I expected.
Once you order you'll get 2-3 email adds a day.
Good, no problems and product arrived as expected. Will order from them again
Ordering was easy... I got them before Christmas too! Thanks!
Everything was great! My order came quickly and the ordering process was very easy!
Items came as described and with good quality. Very happy.
Overall experience was fine but shopping took awhile
Although it did take a while to ship, the products were great!
Very good………………………………………………………………………………………………………..
I had a decal that was put on the shirt crooked and they made it right with a replacement.
Love my sweater that I received. It came out exactly like I pictured it.
Delayed shipping and not impressed with quality of items
Fast, reliable and so many options to customize! I was very pleased with Prep Sportswear!
I received my order and found one of the shirts was the wrong color. I contacted customer service and they immediately sent me out a new shirt. Thank you!
Very easy and lots of sizes to choose from. It was a perfect fit for my daughter for Christmas!
Nice long sleeve t shirt. Just what he wanted. Great quality. My nephew loves it!
I ordered last Christmas for my son who goes to Kent State University and this year there is nothing that i can order!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members