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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Exactly what I was looking for on some small town sportswear.
Very easy to order customized sport apparel, very helpful for smaller sports that don't always have a lot of options.
Great prices and quality products. I would definitely buy again.
Very good... The sportswear and delivery was satisfying...
Great products and I got them very quickly. The quality seems very good.
1)The item took over a month to be made, it was ordered 11/8 received about 12/10
2) I had to send 3 messages to track it
3) The product quality was awful, cheap
Polyester material
Cheap embossed logo
We are so so disappointed
The sweatshirt is high quality and it arrived just as depicted on the website. It was an excellent gift!
Payment confusion on card. Not clear to complete
To answer this need confirmation of what I bought! Too much online shopping!
Payment confusion on card. Not clear to complete
Good web experience. However, post sale communication was lacking - including letting me know when the purchase was delivered to the person I sent it to.
Second order and very pleased with merchandise and service.
Received product as described on website, beautifully finished. Product was a bit late but reasons for that was explained on their website so there was no unhappy surprise. I am looking forward to purchasing from them again.
The quality isn't that great
Kinda disappointing. The material seems cheap
Our order was delivered in perfect condition. We were surprised that the lettering is subdued. It is nearly impossible to read, except in special lighting.
If I were to order another sports wear I would come back to Prep Sportswear.
It was great, but the shipping is super expensive.
U sent completely the wrong item I ordered
But, u followed through and sent the correct
Item at no extra cost with in a week
It took awhile but the product was worth it. I will use it again.
It's fine but didn't see shipping options and it took a long time to process the order.
Easy to use. Will buy again. Was delivered just in time for xmas. Very happy with the quality. A+
It was a good overall experience. Quick shipping. Thank you.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members