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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Very nice quality and shipped in a timely matter. It was a gift and my friend loved it
I think the quality is good. Picture and descriptions on the site match the products.
Thank you.
Quality embroidery and good weight. Sizing is good also.
Nice!
I ordered 6 tee shirts with St Lucia logo & 22 for the upcoming year because we are taking our family there in March plus our 3 grandsons)
Very pleased with its the product and the price.
I had a concern after I ordered & got a response very quickly
The site was easy to use, and I liked all of the design options I could choose. However, the sweatshirt size mens small was smaller than expected for a thin 14yr old boy.
The site was easy to use, and I liked all of the design options I could choose.
This was the second one Ive ordered and so far so good other than the first one already peeling decals on corners after only a few washes.
Unimpressed with the quality of the shirts and the imprints done. One started peeling almost immediately
Paid around $100 for two sweatshirts that looked nice online. Upon delivery, the sweatshirts are cheap quality worth three bucks each tops. The sleeves are tight and extremely short. The back of the sweatshirt comes up 3 inches higher than the front. Big and balloon-like in all the of wrong places. Utterly bizarre fit. Who wears this trash? I guarantee nobody at Prep Sportswear wears this garbage. One of the sweatshirts was to say "Milwaukee" in yellow print. It arrives printed in YELLOW GLITTER! This was not what what was pictured or desired. Best part? NO REFUNDS! NEVER ORDER FROM THIS COMPANY! Trash!
It was easy to navigate the website, everything is customizable, so you can get whatever you like and make it unique. Shipping was fast and quality was good.
My kids loved the three sweatshirts that I ordered, and I received them in a timely fashion. Thank you. AB
Simple to order online and delivery was quick.the whole process was quite easy.
Was fast and good quality. Easy to order and didn't take long to arrive.
It fits great and love the personalization I had put on it.
Great designs for hard to find schools. Ordering was easy and received everything in a very timely manner.
Shipping charges high
One of the sweatshirts' letter is ironed on wrinkled.
I have emailed customer support but have not received a response.
Easy ordering nice site great selection for each piece of wear as far as hoodies and regular long sleeve
The cap was very cool and my order arrived very quickly.
I had zero issues using this platform to order some sweatshirts.
I ordered a college all cap. I requested the stitching to be identical to the options shown on the web site (two colors). I contacted the store and had several conversations with them, actually sending a picture of the stitching from their web site. I received the hat, but it was stitched in one color and not like the offered colors on their websit.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members