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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Product was what I wanted and good quality. Easy to order and I received the product in a good time.
I ordered a couple months ago and love that it shows customization for clothes
I paid $50 for the hoodie, didn't see anywhere that it was is USD so Another 30% was tacked on and get this, the shipping was more than the item I purchased! A rip off to the students who wanted a university sweatshirt.
The experience was fine. I have absolutely no complaints.
We like the product. However, the cost of shipping was extremely high and out of line with your competition.
Easy checkout, great products, and fast delivery to the house. Plan to order more items for the up and coming season.
It was fast and super easy to get the item I wanted.
Took way too long and Childs sweatshirt is sized wrong
Order delayed and no communication. Disappointed. Had to finally locate someone on a chat and then suddenly my order was shipped 5 weeks after my order was placed.
Good experience, fit was small and not true to size but good quality!
Glad that Grace college uses this site. The quality is good and it is nice to have a good selection
Good selection, speedy delivery, lots of design options
Shipping price is too much... for orders over $50 or $60, shipping should be free similar to competitors. Also, the quality of the hooded sweatshirt is not good. The material is way too thin.
Shipping price is too much... for orders over $50 or $60, shipping should be free similar to competitors
Website was fast and easy, also wonderful selection.
I think you need to say on your website that it will take weeks for the items to arrive. While I'm happy with the sweatshirts I purchased, it took way longer to get them than I was expecting.
View, select and order. Smooth process you have Prep Sportswear:-)
Looks great, fast shipping, purchased for Christmas presents
I believe that the item color is not the authentic color for the particular college it is representing and the item is a very small "large." Thank you.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members