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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Website was not the easiest to use. But found what I wanted and received it timely. All as promised and grandson loved the sweatshirt.
Website was not very user friendly.
I don't live in my grandchildrens area so this was very convenient to find sportswear from their school from this site that I could order.
Just what I expected. Nice quality, easy to order and came when expected.
I waited what felt like forever. I get my purchase and there was a letter missing in "Rhode Island" and the sweater was suppose to be a XL and came in way smaller I was able to get my money back but will never purchase through this site again
It was fine. No problems. We liked the product and the ordering was easy and efficient.
Customer service was amazing. My problem was not only resolved it was brought to expectations I can't believe. Wonderful
Great quality and fast shipment! I plan on ordering more.
Good just took longer than I expected, but was here by the time I needed it so that was good. Product was good from what I can tell
Products were nice quality! Fast production and great communication throughout the process.
Good experience. Just getting too many emails. Easy website to navigate.
Excellent! Affordable, fast and comfortable. Love all the options. Have ordered in years past and will order in years to come.
Got exactly what I wanted and the online ordering was very simple. Coupons would have been great.
Quick shipping. Fair pricing. I made the purchase and checked the mailbox. Easy pease
Son is in the Army! Buying sweat shirts to represent every post he has been assigned!
I appreciated that I could get "gear" for a university in Ireland! I received my order in a very timely manner.
Everything arrived exactly as per my order. I wish the website was better, though.
Product we purchased fit well and plan on ordering more later
Nice looking, quality products. Delivery was reasonable for making of unique sweatshirts.
Everything was great and good material and k was able to find everything that I needed and there is so much customization which is amazing
You had what I needed. Asking me to comment after I gave you a five star rating caused me to lower it to a four star rating.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members