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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Good quality shirts for a great price, they have lots of schools.
All was fine except the amount of time from order to receipt.
Perfect gift. I like the idea of them being made to order... gives a feeling of being unique and allows me to put some thought into the items.
Ordered the wrong size and had a prompt response … very nice and pleased
Very pleased with purchases, would definitely buy again
The sweatshirt is better than I expected. It's awesomely awesome
Very nice stuff. Definitely would order from you guys again. Thanks.
I found shopping on your site to be very easy and the selection was great along with your sale prices! Thank you!
Easy with a lot of options to choose from when designing apparel for my son.
Smooth and efficient service. Delivery was faster than expected. Quality was good and acceptable.
The quality of the sweatshirt I ordered is disappointing. Very thin fabric that developed wear pills that won't come off after the first time my son wore it.
I needed Christmas presents, and shirts with favorite college and high school teams seemed to be a great idea. They loved them!
Good variety. Reasonable prices. Nice to be able to customize apparel
Sweatshirt and shirt sizes are accurate. Shipping was fast! Many options! This is my 4th order.
Products arrived as ordered, excellent quality, quick turn around time from placing order to receiving my order at my door. Very happy.
The entire process went extremely well. Easy to order, great communication and quality product.
I am disappointed in the color of the lettering. I was expecting orange lettering as the school mascot is a tiger. Instead the lettering looks red which is a rival school.
I was disappointed that it took so long to receive my order. I even had to order something else for my sister because I was afraid it wouldn't come before I had to ship it to my sister.
User friendly and provided the information I was looking for.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members