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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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It was good i had great clothes and it was a good experience i don't feel like writing over 50 characters so have a great day
The product's shipping cost was ridiculously overpriced.
No problems encountered for my last order this year
It was fine. Delivered in about 2 weeks. Product was good.
The sweatshirt was exactly what I wanted. I could not find the sweatshirt color & lettering but Prep Sportswear had exactly what I needed!
I didn't realize there were no returns. The face masks were very small and will not fit me or my son. Very disappointed.
I was sent the wrong shirt but had good customer service and they credited my new order. Thank you!
The sweatshirt I ordered met my expectations. The only down side was it took longer to get here than I anticipated.
I can't really remember what this order was it's been awhile but I think it was a college hoodie - the only issue was how much the shipping was!
Super fast delivery and great quality in the T-shirts
Took a very long time to arrive (but I understand the Covid effect) and the fit is wrong (runs small) so I can't even wear it.
Took way too long to be delivered. I ordered the sweatshirt in November in order to get it by the middle of December because we were going away for Christmas. It was delivered a day or two before Christmas and the post office has to hold the sweatshirt until we came back after the new year. It was for my daughter in 6th grade & she really wanted it before Christmas.
Received my gear exactly as ordered and in time for the holidays. Thank you! Would definitely order again.
Easy but shipping price is way too high considering how long it took to get to me.
Easy but shipping price is way too high.
Awesome work! Worth the money for sure! Will reorder in future.
Just a little slow to ship don't know if that is because you actually make the product
Well pleased with the time it took to get my order.
Fantastic! Looks and feels great! Only company I order from for my sports wear.
Orders were filled quickly and accurately! We were pleased with the product!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members