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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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I placed an order and loved the quality of what I bought, however the shirt didn't fit well. I emailed the company and although it was custom they worked with me and sent me a new one at no charge. They were beyond accommodating and I plan to make many more purchases through them!
The two shirts and the sweatshirt i ordered look great. They took three weeks to get to my house though, with no system to say when they would arrive or at what point in the delivery process they were at. It was just a giant mystery from the moment i ordered until they showed up on my porch. Super weird in todays market.
No notification it was on its way, but it arrived quickly and I was satisfied with the quality and fit.
I placed my order on December 2,2021. Did not receive until December 24. Just thought I would have received sooner. I understand that the shipping service was backed up.
It did not take too long and was very satisfied with the items I ordered.
I ordered product and received the product in a timely manner. Well done.
Amazing experience! The sweatshirt was my son's favorite Christmas present!
I got my order. Just in time for Christmas. Husband was pleased with his gifts.
Received order ahead of schedule, in spite of Christmas rush!
Fit perfectly! Style is awesome! Thank you for the variety of options! :)
Item was great quality. Design and color nice.
Weight of article is perfect.
Fast, easy to use website
I did not realize the font was sparkles. I do not like the item and can't return it.
Easy to order and quickly received
Totally use them again
Sizes were correct! Jerzee's (spelling?) brand was dependable. Although Spring Arbor University's colors were not completely correct.
Great experience! Fast delivery service. I would recommend everyone to use Prep Sportswear.
Good quality product, as promised. Quick delivery. More than satisfied with our experience.
A+
Took longer than expected to get our order delivered
Good products, satisfied with order, fast shipping during holiday season
Good workmanship with expeditious shipping. I am pleased with the product.
Fairly good selection and easy instructions
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members